How Does the Big Easy Maintain Its Success Housing Homeless Veterans?

Prompted by a call from First Lady Michelle Obama to end veteran homelessness by 2015, New Orleans, Houston, Las Vegas, Philadelphia and 15 other cities as well as the entire Commonwealth of Virginia met that challenge. However, you’ll still spot former service members sleeping on the streets of each of those locales today.
Homelessness, after all, is not a static challenge. As quick as a dozen former warriors are placed in housing, a Greyhound bus could drop an Iraq War veteran off in Mobile, Ala., with no place to sleep, for example, or a Gulf War soldier in Syracuse, N.Y., could lose his job and then his apartment. “The truth is that ending veteran homelessness requires daily work,” Sam Joel, a policy advisor who assists New Orleans Mayor Mitch Landrieu in leading the city’s work to end veteran homelessness, tells NationSwell. “We did what we sought to do. But it’s one thing to reach a goal, and another thing to sustain it.”
As volunteers fan out across urban areas this month to log a point-in-time homeless count, mayors and policymakers await figures on whether the systems they created were effective enough to keep veterans housed. (Last January, 47,725 veterans nationwide were homeless.) The exact definition of how to “end homelessness” varies; the gold standard — achieving “functional zero” — provided by the U.S. Interagency Council on Homelessness generally defines it as offering interim shelter and then permanent housing to every homeless veteran who has been identified, plus creating the capacity to house any newly homeless vets as quickly as possible, usually in a 90-day period.
Approaching the one-year anniversary of its achievement, New Orleans is confident they’ll be pleased with their updated numbers. For one, the Big Easy now maintains an “active list,” that tracks every homeless veteran by name and the details of when and where they checked in for services — so it’s pretty much aware of any population fluctuations.
The city’s data is also a metric of how far it has come since Hurricane Katrina’s devastation. Back in 2010, when Landrieu took office, nearly 4,500 people (down from 117,600 in 2007) were still stranded without homes in the Crescent City. “In New Orleans, we are all too familiar with the feeling of homelessness. After Hurricane Katrina, literally all of us were without a home,” Landrieu wrote in an op-ed. By last January, only 1,700 remained homeless. Shortly after, New Orleans was certified as the first major city to end veteran homelessness.
Many people ask what’s the Big Easy’s secret? Joel says there are three: “partnership, partnership, partnership.” Previously, services overlapped and communication lagged. Today, local, state and federal agencies come together to collaborate on the same goal.
With the help of active duty military and other veterans, New Orleans sweeps every block to find homeless vets and usually connects them to permanent housing within a few weeks, Joel reports. While unable to provide an exact figure of days that pass before being housed, Joel says the average is below the original 30-day goal.
As New Orleans is pioneering best practices for maintaining an end to veteran homelessness, other local and state governments are hoping to achieve the same. The U.S. Interagency Council on Homelessness plays a key role by sharing strategies and data across communities, facilitating collaborations, checking in to “make sure we’re being as strategic as possible” and ensuring the momentum is sustained nationwide, says Robert Pulster, regional coordinator for the council.
“I think there was a moral imperative to support men and women who had served in the military, to see they were well cared for,” Pulster says. With leadership from the White House, plus bipartisan support from Congress, the country has an unique opportunity to end veteran homelessness nationwide.
More importantly, however, is the idea that ending veteran homelessness is the first step in ending homelessness of all types. “We realized we could learn a lot about how to build the kind of collaborative systems and how we use resources to serve the entire population,” he continues. It doesn’t matter whether they’re led by a strong mayor or governor, cities like New Orleans prove that ending veteran homelessness is both possible and sustainable.
MORE: One Man, His T-Shirts and an Honorable Mission to House Homeless Veterans

10 Outstanding Solutions of 2015

In a year when policing controversies, mass shootings and debates over immigration have dominated the headlines and discourse, there’s a group of inspirational pioneers at work. Not all of these individuals, policy makers and entrepreneurs are household names, but they all are improving this country by developing new ways to solve America’s biggest challenges. Here, NationSwell’s favorite solutions of the year.
THE GUTSY DAD THAT STARTED A BUSINESS TO HELP HIS SON FIND PURPOSE
Eighty percent of the workers at Rising Tide Car Wash, located in Parkland, Fla., are on the autism spectrum. Started by the father-and-son team of John and Tom D’Eri, Rising Tide gives their son and brother, Andrew, who was identified as an autistic individual at the age of three, and its other employees the chance to lead a fulfilling life. John and Tom determined that the car wash industry is a good match for those with autism since they’re more likely to be engaged by detailed, repetitive processes than those not on the spectrum. [ph]
THE ALLSTARS THAT ARE TACKLING SOME OF AMERICA’S GREATEST CHALLENGES
The six NationSwell AllStars — Karen Washington, Eli Williamson, Rinku Sen, Seth Flaxman, DeVone Boggan and Amy Kaherl — are encouraging advancements in education and environmental sustainability, making government work better for its citizens, engaging people in national service, advancing the American dream and supporting our veterans. Click here to read and see how their individual projects are moving America forward. [ph]
THE INDIANA COUNTY THAT HAS DONE THE MOST TO REDUCE INCOME INEQUALITY IN AMERICA
The Midwest exurb of Boone County, Ind., has reduced the ratio of the top 20th percentile’s earnings compared to the bottom 80th percentile by 23 percent — the largest decline for any American county with more than 50,000 residents and an achievement stumped county officials. NationSwell pieced together the story of how a land battle and a statewide tax revolt altered the course of Boone County. Find out exactly how it happened here. [ph]
THE TESLA CO-FOUNDER THAT’S ELECTRIFYING GARBAGE TRUCKS
Ian Wright’s new venture, Wrightspeed, is far less glamorous than his previous venture creating luxury electric sedans. But Wrightspeed, which is installing range-extended electric powertrains (the generators that electric vehicles run on) in medium- and heavy-duty trucks for companies like the Ratto Group, Sonoma and Marin counties’ waste hauler, and shipping giant FedEx, could have a greater impact on the environment than electrifying personal vehicles. Click here to learn how. [ph]
THE ORGANIZATION THAT IS TURNING A NOTORIOUS PROJECT INTO AN URBAN VILLAGE
Los Angeles’s large, 700-unit public housing development Jordan Downs consists of 103 identical buildings. Entryways to the two-story beige structures are darkened with black soot and grime, and the doors and windows are crossed with bars. Soon, the dilapidated complex will be revitalized by Joseph Paul, Jr., and his outreach team from SHIELDS for Families, which provides counseling, education and vocational training services. Read more about the plan, which calls for recreational parks and retail on site and would double the amount of available housing with 700 more units tiered at affordable and market rates. [ph]
THE HARDWORKING GROUP THAT’S RESTORING THE SHORELINE OF AMERICA’S LAST FRONTIER
Chris Pallister and his small, devoted crew are leading the largest ongoing marine cleanup effort on the planet. Since 2002, Pallister’s organization, Gulf of Alaska Keeper, has been actively cleaning beaches in Prince William Sound and the Northern Gulf Coast. The nonprofit’s five boats, seasonal crew of 12 and dozens of regular volunteers has removed an estimated 2.5 million pounds of marine debris (mostly plastic items washed ashore from the Great Pacific Garbage Patch) from more than 1,500 miles of coastline. [ph]
THE STATE THAT’S ENDING HOMELESSNESS WITH ONE SIMPLE IDEA
Utah set the ambitious goal to end homelessness in 2015. As the state’s decade-long “Housing First” program, an initiative to place the homeless into supportive housing without any prerequisites, wraps up this year, it’s already reduced chronic homelessness (those with deeper disabling conditions, like substance abuse or schizophrenia, who had been on the streets for a year or longer or four times within three years) by 72 percent and is on track to end it altogether by early next year. Read more about the initiative here. [ph]
THE RESIDENT THAT’S REBUILDING NEW ORLEANS’S MOST DEVASTATED WARD
New Orleans native Burnell Cotlon wants to feed his 3,000 neighbors. So he’s turned a two-story building that was destroyed by catastrophic flooding during Hurricane Katrina in 2005 (along with most of the Lower 9th Ward community) into a shopping plaza. Already, he’s opened a barbershop, a convenience store, and a full-service grocery store in a neighborhood that has been identified as a food desert. [ph]
THE MAN THAT’S GIVING CAREERS TO UNEMPLOYED MILITARY VETERANS
“They had our backs, let’s keep the shirts on theirs” is more than just a motto for Mark Doyle. It’s the business model on which he built Rags of Honor, his silk-screen printing company based in Chicago that provides employment and other services to veterans. In the three years since its inception, Rags of Honor has grown from four employees to 22, all but one of whom are veterans at high risk of homelessness. [ph]
THE PRESIDENT THAT’S PRESERVING OUR ENVIRONMENT FOR FUTURE GENERATIONS
After promising to slow the rise of the oceans and to heal our planet during his 2008 campaign, President Barack Obama has faltered on environmental legislation during his first term, preferring to expend his political capital on the Affordable Care Act. But the 44th president’s use of regulatory authority and his agreement with China likely ensure his place in the pantheon of modern environmental champions. Here’s why. [ph]
 

Homeless and Jobless, This Man Found Hope Running 26.2 Miles

Kevin Gonzalez, a 24-year-old from the South Bronx, had been training for the marathon his entire life — he just didn’t know it. Gonzalez didn’t regularly go on 18-mile training runs on the weekend nor did he spend hours on the treadmill; in fact, he wasn’t a runner at all. But his tough upbringing prepped him to endure a long haul, not just a sprint.
After a pre-dawn run, Gonzalez met with NationSwell recently in the front lobby of the Bowery Mission, a men’s residential recovery center in East Harlem, N.Y. After living at the shelter for a few months, Gonzalez signed up with Back on My Feet, a program that uses running to instill responsibility and self-sufficiency, with the ultimate goal of running the 2015 New York City Marathon. Gonzalez heard that the nonprofit’s morning runs had translated into 2,000 jobs and 1,400 housing placements for homeless participants, so he laced his running shoes to test whether he could be the organization’s next success story.
“I went from running the streets to running to save my life,” Gonzalez says. “Now I knew what I wanted to do and why it mattered. I had the dedication and a goal to achieve.”
That feeling of determination was new for Gonzalez, who was orphaned at a young age and spent his childhood in the foster care system. From age 17, he’s been on his own. With a minimum-wage job, Gonzalez was able to pay for his own apartment for a year before moving with his girlfriend’s family. Struggling with addictions — alcohol, drugs and cigarettes — he lost a job and was kicked out. Without anywhere to go, Gonzalez was living on the street.
His first run wasn’t easy. Another Back on My Feet member ran alongside Gonzalez for the whole hour to make sure he wasn’t alone. But that guy wanted to chat, something that Gonzalez, who was struggling to breathe, found impossible. Six months since he started, a morning run has become part of the routine, and Gonzalez’s lungs have greater capacity.
“Nothing is as relaxing as breaking a quick sweat,” Gonzalez says. “It helps with my stress and anxieties. I feel like I’m 18 again. I’m in the best shape of my life.”
The weekend before the Big Apple’s marathon last month, on one of his final practice workouts, Gonzalez stumbled and sprained his ankle. He had trained so hard and the injury didn’t seem that bad, so Gonzalez continued with his marathon plan. With his toe on the starting line in Staten Island, his shoulders were tense with nervousness. Using the resilience he’d built and strengthened over so many years, Gonzalez pushed his worries about the injury aside.
When he passed the 18th mile and saw the cheering supporters from the shelter at 110th Street, he knew he could make it. Four and a half hours after starting, he crossed the finish line in Central Park.
With one marathon down, Gonzalez already has his sights on his next one. He now has a job walking dogs, and he expects to enroll in school next year. He’s planning to run the marathon again in November 2016, cutting an hour off his time.
“I’d say running has saved my life,” Gonzalez says. “I found hope. Things are brighter than ever.”
MORE: The Running Program That’s Pulled 1,300 People Out of Homelessness

The 10 Most Inspiring Books of 2015

In the waning years of the first African-American president’s time in office, a young black male can be gunned down by police with impunity and a young Hispanic girl can grow up in a neighborhood with limited educational horizons. As the wars in the Middle East draw to a close for American troops, veterans struggle to find work and housing and gun violence follows them back to their communities. In 2015, it often felt like progress was tempered by setbacks, so it’s important to look to journalists to provide the nuanced understanding of events, to historians to give them historical weight and to novelists and poets to distill their meaning. Our essential reading from this year:
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MORE: The 10 Most Inspiring Books of 2014

Removing Children from Abusive Situations at Home Isn’t Always the Answer. This Is

Elisa Izquierdo was conceived in a Brooklyn, N.Y., homeless shelter and born with cocaine in her bloodstream in late 1980s. Her mother, Awilda Lopez, went on week-long drug binges and cashed welfare checks to feed her crack addiction. Two of Lopez’s other children lived with relatives, removed from the home by the court system.
Social workers placed Izquierdo in the custody of her father, where she remained until his death in 1994. After returning to live with her mother, school officials noticed that Izquierdo was withdrawn, walked as if recovering from an injury and had a large bruise marking her head, prompting them to call child welfare. Lopez responded by pulling her daughter out of the school. “When I asked her if she was hitting Elisa,” Izquierdo’s aunt recalls of a conversation with her sister, “she told me no, that she just punished her.”
In November 1995, three days before Thanksgiving, Lopez beat her daughter to death by throwing her against their housing project’s concrete wall, the impact causing the six-year-old’s brain to hemorrhage. After seeing the body, one police lieutenant told reporters that it was the worst case of child abuse he had seen in his 22 years on the force. Authorities had been notified of Izquierdo’s case at least eight times, but failed to respond despite plangent cries for help ringing out repeatedly.
The shocking murder, for which then-Mayor Rudolph Giuliani said the entire city was “accountable,” led to the creation of the Administration for Children’s Services (ACS), a governmental body with a $2.9 billion budget charged to protect the well-being of New York City’s children. During its overzealous beginnings, the agency took things too far. In 1993, more than 45,000 kids resided in foster care. This year, in an equally stunning turn, those in the system numbered just 10,400, less than a quarter of its prior size. But with a spate of deaths in 2014, is the reduction in foster care population endangering children?

*****

At the time of Izquierdo’s murder, budget cuts placed heavy caseloads — allegedly as high as 25 families per employee in Queens — on child protection workers, who had little access to data collected by other city agencies. The entire child welfare system was based on “paper case files and folders,” some stacked five feet high along the office walls, says Andrew White, ACS’s deputy commissioner for policy, planning and measurement. A month after Izquierdo’s death, Mayor Giuliani contemplated an additional $18 million cut, largely from the team of field investigators. By the time the budget was drafted, however, he decided to take more decisive action by creating ACS to manage child welfare cases.
By setting up ACS to operate outside the larger social service bureaucracy and appointing a former federal prosecutor to head the agency, Giuliani set a presumption of action. “The philosophy of child welfare has been too rigidly focused on holding families together, sometimes at the cost of protecting babies and children,” Giuliani said in his 1996 address to the city council, according to The New York Times. “When a child is abused, when child safety is in question, then government must act.” Almost overnight, ineffective investigations were replaced by punitive interventions.
But soon, mismanagement crept back in: One contractor faked records, while another misspent thousands of dollars at Saks Fifth Avenue and Neiman Marcus. Mayor Michael Bloomberg’s administration vetted long-standing partnerships with group homes and residential rehab facilities, ending those that weren’t up to snuff. ACS’s professional staff began integrating a more rigorous understanding of mental health, domestic violence and substance abuse into their work, a move that would culminate in the next administration’s integration of research on trauma.

“Foster care is expensive, not only in financial terms but in human psychological development.”

—Andrew White

In the last year and a half under Bill de Blasio’s mayorship, ACS pioneered new tactics to keep families united, shifting its emphasis to 11 evidence-based preventative services, which officials believe is the largest and most diverse continuum of child-centered programs anywhere in the world. Serving 19,962 families last year, the agency now asks, why take a child away from a bad parent if the city could help that parent do a better job of parenting in the first place?
“Since the late Nineties, there’s been a recognition that foster care is not a panacea. Foster care is very valuable in certain situations and very necessary in certain situations,” explains White, before adding that it’s also a traumatic experience for children that often doesn’t lead to positive results.
A growing body of work by sociologists and neuroscientists points to the negative effects of distressing, adverse experiences in childhood as the root for many developmental problems. Parents who were physically abused or neglected as kids are more likely to treat the next generation in a similar fashion, according to Cathy Spatz Widom, psychology professor at John Jay College of Criminal Justice. That logic drove Giuliani to aggressively remove kids from dangerous upbringings, but advocates wondered if being separated from parents traumatized foster children?
By examining foster care records, Spatz Widom found little difference in arrest rates during adulthood between kids abused or neglected at home and those placed in foster care or with a guardian — proving that the instability of being removed from the home does not cause a child future harm. That being said, Spatz Widom did discover that children who were moved three times or more developed significant behavior problems — “chronic fighting, fire setting, destructiveness, uncontrollable anger, sadistic tendencies, and extreme defiance of authority” — and, in adulthood, had arrest rates that were nearly twice as high. Stability, she concluded, was hugely important for a child’s development.
“Foster care is expensive, not only in financial terms but in human psychological development. The breakup of a family causes all kinds of trauma, and sometimes that’s necessary. But a lot of times — and we know from looking at cases now — many of the parents we work with today went into foster care during the crack years,” White says. “It’s devastating to see they don’t have stability in their lives, and they don’t have the parenting skills. You can see the history in what’s happening now. We don’t want to repeat that. We want to ensure families get what they need now.”

“When a child is abused, when child safety is in question, then government must act.”

—Former New York City Mayor Rudolph Giuliani

During an intervention today, ACS first tries to repair a family with intensive therapy and developmental workshops. If that fails, it looks to non-custodial parents or other family members to act as caretakers, keeping the family as intact as possible. “This is not a cookie-cutter approach. It’s individualized service to address their unique concerns,” White says.
Many of ACS’s 11 models were adapted from other realms of social work, particularly criminal justice, and cover every imaginable scenario. Brief Strategic Family Therapy, for example, is targeted at reasserting parental leadership when minors develop drug addictions and other behavior problems. Child-Parent Psychotherapy, meanwhile, helps mothers strengthen attachments with children under five who experienced a traumatic event, ensuring the youngster feels a sense of safety. There’s also various levels of monitoring. Family Treatment and Rehabilitation, which is on the high-risk end, helps participants achieve a baseline of sobriety (for instance) with three visits a week, while a low- to moderate-risk family struggling with poverty may partake in Family Connections, where plans are reevaluated every 90 days. A team of six improves program development, and other staff continuously monitor contractors to ensure correct procedures are followed.
Many are still critical of ACS, particularly when it comes to the length of time children stay in foster care — a median of 53 months in 2014 — waiting to be adopted. The city’s public advocate, Letitia James, filed a class action lawsuit in July on behalf of 10 foster children, which pointed out that New York City’s wait times are twice as long as the rest of the country and that children suffer higher rates of maltreatment while in foster care. In a press release, James claims that, “ACS has delegated foster care to 29 contract agencies, but has consistently failed to monitor these contract agencies — leaving thousands of children languishing in the system with no permanent home.” ACS attributes much of the adoption delay to bureaucratic systems outside their control and says their new programs are making headway. A settlement with Gov. Andrew Cuomo was reached in October, and a state-appointed monitor was assigned to ensure the city takes corrective action; ACS is still contesting the legal challenge in court.
Despite the suit, White looks at ACS’s progress today and believes that “we are far and away the leader in the country doing this work on the preventive side,” he says. “A small foster care system is a reflection of a healthy city. We have a city now that is more stable for families than back in the Nineties.”
The hope is that today, child protective workers would visit an Elisa Izquierdo earlier and regularly. They could provide treatment for her mother’s drug addiction and diagnose any mental illness. The innocent girl could be placed with another family member and would have the opportunity to grow up. Because of Izquierdo’s death, a system changed. Now it is ACS’s responsibility to ensure that she didn’t die in vain.
Homepage photo by Joe Raedle/Getty Images

The Game-Changing Way to Access Social Services

If you’re looking for a restaurant recommendation, you log onto Yelp. Need a ride? Request an Uber or Lyft. Want the highest-rated doctor in your health insurance network? Try Zocdoc.
It’s undeniable that technology has changed the way we identify and select services. But which app connects you with legal aid to fight an eviction notice, helps you locate someone to assist signing up your kid for preschool, or directs you to a food pantry that’s open late?
Founded in 2010 in Austin, Texas, the startup Aunt Bertha is an online database of human services, connecting governments, charities and churches with the 75 million Americans in all 50 states who need their services, says founder Erine Gray. Thus far, his company has helped more than 177,000 people.
“In the United States, we spend a lot of money attempting to fix social problems — poverty, housing, food, health and job training — the effectiveness of which can be argued. When you look at the 1.4 million nonprofits in the U.S., how do you know which ones are good and which ones are not?” asks Gray. “Most people are not professional social workers. For somebody in need, it’s very difficult to find out what’s available to you.”
The software company’s name refers to no one’s relative in particular — the domain name for Aunt Sue was taken, and Aunt Bertha sounded like an eccentric, matronly figure in contrast to Uncle Sam — but the idea for the company did come from Gray’s personal struggles. After his mother suffered from a stroke, he encountered difficulties locating adequate assistance (she had lost brain functionality and required around-the-clock care). Even though she qualified for help, Gray’s mother was rejected by more than 20 nursing homes, often with a baffling, one-sentence letter that said, “We are not able to meet your mother’s needs” and no other explanation.
“There are nonprofits that offer home healthcare visits if you have income that’s low enough, but I didn’t know about those services when I was navigating my mom’s care. People come up to me after talks and say, ‘My son had autism and I didn’t have anybody to talk to about it until I found a support group,’ or ‘I lost my job and didn’t know about worker re-entry programs,’” Gray says. “As a caretaker for someone who was disabled, in my experience, nobody is trained for when life throws you a curveball.”
That trying experience led Gray to ditch his career as a software developer (he says he wasn’t a very good programmer anyway), go back to school for a master’s degree and eventually take a lead role at the Texas Health and Human Services Commission. Making software and operational fixes, he streamlined the application process for services, saving the agency $5 million annually. Soon after, he took those lessons and founded his own company.

Through a partnership with the Robin Hood Foundation and Single Stop USA, kiosks have been placed in New York Public Libraries to allow citizens to easily find social services in their neighborhood.

With Aunt Bertha, a person in Gray’s situation should have an easier time determining if their dependent is eligible for a given program. Searches can be narrowed based on multiple categories, such as age group, citizen or immigrant, housed or homeless and how urgent the problem is.
“What we wanted was a simple way for a seeker — the term we use for a person in need or their relative or champion — to essentially raise their hand and let an agency know electronically they need help,” Gray, a GLG fellow, explains. “Part of the vision is being able to find and apply for services in seconds.”
Eventually, as more users enroll in programs, Aunt Bertha will be able to track whether the charity met the person’s needs. As soon as a seeker submits an application for rental assistance or hearing aids, say, through the online portal, the service will clock the nonprofit’s response time and follow up with a satisfaction survey, creating a granular picture that’s more detailed than what can be found on GuideStar or Charity Navigator. The assessment will direct users to sign up for more effective programs.
On a grand scale, the program is already helping governments and nonprofits (like the Robin Hood Foundation) assess needs and measure the results of their funding. “We can tell you what people are searching for, what they’re finding and also what they’re not,” says Gray. For instance, if the number of searches for soup kitchens in Lubbock, Texas, suddenly spikes, it could encourage city lawmakers to look at large-scale solutions.
“If we’re successful, the entire nation will be able to visualize, in real time, where the pain is in the United States and see the suffering in the underbelly that doesn’t really show. Policymakers and data scientists will be able to see hotspots far earlier than any set of economic forecasts,” Gray says. “To be able to unlock that data and get it in the right hands, would be an amazing experience. We’d be able, in real time, to alleviate that suffering.”

The Remarkable Story of the County That Has Done the Most to Reduce Income Inequality in America

In the immediate wake of the Great Recession, as 4 million homeowners lost their houses to bank foreclosures while risk-taking executives took home $32.6 billion in bonuses, the glaring disparity between rich and poor ignited a debate about income inequality. Occupy tents unfolded in public squares, and the Tea Party protested bank bailouts. Since then, the financial markets have recovered and there’s a decrease in measurable unemployment, but wage disparity continues to capture headlines.
“Millions of Americans are working longer hours for lower wages, and yet all the new income and wealth are going to the top one percent!” Sen. Bernie Sanders declared at the Oct. 13 Democratic debate, a viewpoint that the presidential candidate has voiced for years. Republicans once derided these arguments as “class warfare,” but this campaign season features the populist rhetoric from both parties, with Republican Donald Trump saying that the middle class is “getting absolutely destroyed” at the same time hedge fund managers “are getting away with murder.”
For all the posturing this election season, there’s been little serious discussion about how to effectively reduce inequality or which cities are models of success. With assistance from the Institute of Health Metrics and Evaluation at the University of Washington, NationSwell dug into the data to identify the municipality that has done the most to reduce inequality since the latest financial downturn. Surprisingly, it isn’t a major city or even a minor one that’s made the greatest strides toward egalitarianism; it is a Midwestern exurb.

The Anson housing development in Whitestown.

A half-hour’s drive northwest of Indianapolis, Boone County, Ind., has reduced the ratio of the top 20th percentile’s earnings compared to the bottom 80th percentile by 23 percent (the largest decline for any American county with more than 50,000 residents), an achievement that stumped Boone County officials. In government and business alike, no one realized the county had become a national leader in reducing inequality, let alone how exactly they accomplished this feat.
Over the last month, NationSwell pieced together the story of how two towns — an upper-crust enclave and its scrappy, younger neighbor — battled for land and altered the course of the county’s growth. There was no redistribution of wealth in this red state, but financial pressure from a statewide tax revolt forced these localities to reinvent themselves or risk becoming ghost towns. Unexpectedly, amidst all the turmoil, the middle class moved in.
The Clark Meadows neighborhood of Whitestown.

Boone County’s evolution over the past decade may read as a bureaucratic string of annexations, civil suits, tax caps and government restructuring, but it’s really a story of how small-town America is redefining itself to attract young Americans. After World War II, the suburbs were a place of radical equality, where cheap subdivisions offered middle-class families a home and a driveway. As time passed, the price of home ownership continued to grow and became unattainable for many. Today, a new model centered on a dense suburban core (theorists also refer to it as New Urbanism, Smart Growth and Transit-Oriented Design) is emerging. This “city in miniature” model is particularly appealing to Millennials, renewing the suburbs as the home for America’s dwindling middle class.
New Whitestone retail center.

Since its founding in 1851, Whitestown was a don’t-blink-or-you’ll-miss-it town without a traffic light. But at the start of this century, the population exploded from 471 in 2000 to 2,867 in 2010, making it the fastest growing city in Indiana for several years running. (The population is estimated to have doubled again in the last five years.) Its vinyl-sided developments were unglamorous, but the bargain prices drew young families who wanted good schools, green space and the urban amenities a short drive away.
Hungry for space to expand, Whitestown began eyeing land to annex, including areas close to its white-collar neighbor, Zionsville. Whitestown went “annexation crazy,” says Marc Applegate, a county commissioner. “[The town] gobbled up an enormous amount of territory,” adds Aaron Renn, an Indiana native and senior fellow at the Manhattan Institute, a conservative think tank. Maps were redrawn several times until Whitestown’s limits had stretched right up to Zionsville’s outline.
Zionsville residents, for their part, didn’t want anything to do with their neighbors. A bedroom community for attorneys, doctors and mid-level managers who commute to Indianapolis, Zionsville featured quaint brick storefronts lining Main Street. “You could probably have driven down it 50 years ago and think that it doesn’t look that different today,” says town council president Steve Mundy. Its residents worked aggressively to preserve the serenity, prohibiting big-box retailers and setting a strict quota on building permits.
Downtown Zionsville.

The town’s restrictive approach didn’t last long. In 2007, anger over high property tax bills cost 21 Indiana mayors their jobs. Three years later, discontented Hoosiers approved a constitutional amendment capping property tax: residential at one percent, multi-family housing at two percent and commercial at three percent. Zionsville’s budget, which relied heavily on the assessed value of its well-kept estates, suddenly lost much of its revenue and needed to diversify the town to make up for the shortfall. To provide services long term, the town needed commercial development, but didn’t want to destroy its charm in the process. “It’s a tight rope we have to walk,” says Zionsville Mayor Jeff Papa.
Over in Whitestown, town manager Dax Norton says that with the tax caps, “communities had to find ways to grow, because in Indiana now, you’re either growing or you’re dying.” Developers there skirted zoning restrictions by building on land annexed by Whitestown, but within Zionsville’s prized school district.
“Part of what happened, I think, was these developers realized Zionsville is not going to let us come in, but the Whitestown area is very pro-development,” says Renn, of the Manhattan Institute. “That kicked off a free-for-all fight,” a mad civic frenzy over which town owned the land just outside of Zionsville. Whitestown won a lot of the battles, simply by having filed its paperwork first.
Whitestown’s competition and the dire need to fill the town’s coffers broke Zionsville’s long-standing policies, kickstarting development. Pro-growth candidates assumed power on the town council and two nearby rural townships received the opportunity to voluntarily reorganize as special districts within Zionsville. (Opposed by Whitestown, one of the mergers is being disputed before the Indiana Supreme Court.)
Zionsville also competed to attract business. Because of Boone County’s central location in the heartland, many shipping companies place warehouses outside Indianapolis, giving them easy access to half the country within a short truck ride. “The land in-between [Zionsville and Whitestown] is so hotly contested because there’s a huge amount of development along the I-65 corridor,” which links the area to Chicago and the Deep South, says Jamie Palmer, a senior policy analyst at Indiana University’s Public Policy Institute.
Medco is a mail-order pharmacy that pays its 1,300 employees higher wages than the average “picker packer” lifting boxes in a warehouse.

In 2007, Whitestown won a contract with Medco, a mail-order pharmacy and, the following year, an Amazon Fulfillment Center, a facility with seven miles of conveyer belts. To match that, Zionsville courted a FedEx distribution plant that opened last year.
The Amazon Fulfillment Center in Whitestown.

Even during the recession, construction never stopped in Boone County, enticing outsiders to the area. Today, big roadside displays advertise grand openings of new single-family construction. “This year, we’ll break a record on single-family housing with 300 homes,” says Norton. Most will be priced at around $170,000, he notes, astonishingly cheap to most urban city-dwellers.
A series of recent progressive initiatives in Whitestown — non-discrimination protection for sexual orientation and gender identity (passed as the rest of Indiana lurched rightward on “religious freedom”), wider boulevards for bikers known as complete streets and a field of solar panels beside the municipal building — has only bolstered the town’s appeal to young people. “It’s a different kind of place in the ever-fearful-of-change Midwest,” says Norton. “It’s really a Millennial-driven community, and that’s made it pretty interesting. I’m not one of those, but I enjoy it.”
Benders Alley, located off of Main Street in Zionsville.

While Boone County’s ability to draw young, middle-class families may be instructive to other communities, the exurb still has much to accomplish to reduce inequality. Its significant decline only brings it in line with other American communities. Throughout the U.S., the richest Americans make about 4.4 times their poorest neighbors; in Boone County, it’s 4.2. That ratio of inequity, however, fails to express the divide between wealthy homeowners in Zionsville and poor tenants across county lines in Indianapolis. Boone County may be heading towards greater equality, but it could also be gentrifying, forming a homogenous group of families that all bring home high wages.
So far, Boone County has seen only a slight uptick in median income, from $64,961 in 2000 (adjusted for inflation) to $66,023 today, which suggests the county is not simply pricing out poor residents. That fits trends nationwide, says Joel Kotkin, an urban studies fellow at Champan University in Orange, Calif. Extreme wealth disparities exist in urban areas like New York City, he says, but suburbs ringing small and mid-size cities (particularly in the Midwest where land is cheap) offer the best shot at restoring stability to the middle class.
Zionsville’s Main Street.

With Americans, in general, preferring single-family homes and a car, “all of the stuff about the death of the suburbia is overblown,” Renn explains. The major question today is not whether suburbs will survive, but how. “When they get old, [suburbs] have to reinvent themselves in the same way cities did.” The growth in Zionsville and Whitestown — prompted largely by the need for higher tax yield — serves as a model for how diversifying a graying, upper-middle-class population and reinventing a place where nothing much had happened since the post office opened in 1853 can do just that.
Boone County is still, on the whole, a rural county, primed for denser growth in its towns over the next decade. If anything, the boom has just begun.

These Teach for America Graduates Left the Classroom. But They Didn’t Forget About the Kids

Every year since 1990, in what is practically a fall tradition, idealistic college grads arrive in public school classrooms in New York City, Los Angeles and all of Teach for America’s 52 regions in between. Straight from seven to 10 weeks of summer training, these TFA corps members commit to work for two years in unfamiliar schools that desperately need strong educators. After that, they’re free to leave the classroom. While the majority of TFA’s 42,000 alumni do continue teaching, the program’s turnover rate has led some to question its success.
“My argument was: let’s take the resources you’re investing in a corps member — tens of thousands of dollars per year — and put that into professional development for training current staff on campuses,” says Robert Schwartz, a TFA alumnus and advisor at the nonprofit New Teacher Center. “You’ll see teachers that are going to stick around longer and are really invested in the community.” Schwartz’s alternative plan is voiced commonly in education circles, and it’s mild in comparison to some pointed criticism of TFA. Sarah Matsui, author of a book that gives TFA a negative assessment, argues to Jacobin that the program is mere resume fodder for Ivy League students on the way to jobs at well-heeled consulting firms like Deloitte and Boston Consulting Group. In response, TFA’s spokesperson Takirra Winfield points out to NationSwell that 84 percent of alumni continue to work in fields related to education or serving low-income communities.
But perhaps the debate over retention rates misses the point entirely. TFA’s mission statement, after all, doesn’t reference teaching at all. Instead, the organization aims to enlist, develop and mobilize “our nation’s most promising future leaders” in pursuit of a larger movement for educational equity. NationSwell explored how five TFA alums are accomplishing that outside the classroom.

In April, Sekou Biddle welcomes guests to the UNCF Education Summit, held in Atlanta.

Sekou Biddle, United Negro College Fund

A member of the United Negro College Fund’s leadership team, Biddle has always prized service, but as an aspiring management consultant at Morehouse College, a historically black college in Atlanta, he figured giving back was something he’d do as a brief detour on the road to business school. Thinking that TFA sounded like an impactful way to give younger students the same educational opportunities he’d been afforded, Biddle joined the corps in 1993 and stayed in the classroom for a decade.
After, Biddle “wanted to share the things [he] had learned” and transitioned to policymaking as a school board representative and city council appointee in his hometown, Washington, D.C. He says his TFA experience informed his votes and taught him empathy for teachers, who throw themselves into a “180-day marathon grind,” and parents, whom schools too often failed. He keeps in mind one phone call on which a dad told him, “This is the first time someone has ever called to say something good about my child,” Biddle recalls. “I was struck by the power of a relatively simple thing. Just a call certainly had an impact on this parent’s perception on what the relationship with a school and teacher could be.”
In his current role as UNCF’s vice president of advocacy, Biddle engages local leaders and school administrators with the same personal touch. Explaining the achievement gap, he lobbies for more academic and financial support for minority students, ultimately to increase the number of black college graduates. “I thought I was going to do [TFA] for a few years and feel I had done some good in the world, put enough in the bank and be ready to move on,” Biddle says. “I committed to doing two years, and 22 years later, I’m still at it.”

Mike Feinberg of the KIPP Foundation.

Mike Feinberg, KIPP Schools

While working in the classroom, Mike Feinberg, who co-founded KIPP, America’s largest network of charter schools (with 183 and counting), with fellow TFA alum Dave Levin, became “acutely aware that our students were not receiving an education that would set them up for success in college and life,” so late one night he and Levin laid out plans for a new educational model that refused to let children’s “demographics define their destiny.”
As a teacher, Feinberg saw firsthand student accomplishments that were a result of the belief that kids could and would learn. “If we believe there are solutions to problems, we can create a learning environment where we set high expectations for our students and they not only meet them, but surpass them.” Feinberg readily admits that growing up in poverty creates enormous challenges, but he reaffirms the principle that, if given a chance, education can level the playing field for those students. TFA “shaped my understanding of what education and social justice could accomplish,” he says.

Mayor Jonathan Rothschild (orange shirt) and Andrew Greenhill leading a Bike-to-Work Week ride.

Andrew Greenhill, City of Tucson

Now chief of staff for the mayor of Tucson, Ariz., Greenhill entered a career in government after TFA, inspired to take a broader look at how the delivery of public services can be improved. During his time as a teacher, in addition to the regular curriculum, he seemed to be teaching an impromptu course on how to make it in America. “Students looked to me for all kinds of assistance and information. Most were new arrivals in the country,” he recalls of his middle school class. Greenhill took families to free healthcare clinics, to the library to check out books, to Western Union to send money home and even to the supermarket to show them how to ring up groceries. That non-traditional teaching translated well to local government, where Greenhill has “played a role in helping to understand and support and in some cases even streamline the different programs provided by the city and local nonprofits.”
“I think the more people know about how the education system works, the better informed they will be in helping community-wide efforts, whether they’re inside the classroom, an administrator or a citizen participating in the debates that we have at the local and national level about education,” he says. As a city official, Greenhill doesn’t believe he’s given up on his old students; in fact, he’s still trying to take care of their day-to-day needs, so that classroom teachers can stick to teaching.

Olympian Tim Morehouse works with students.

Tim Morehouse, Olympic fencer

A silver medal-winning fencer at the 2008 Beijing Summer Olympics, Tim Morehouse has a stellar pedigree to match the perceived elitism of his sport. He attended a rigorous prep school in the Bronx (where tuition today costs $40,660) and Brandeis University, a top-ranked liberal arts college in Massachusetts. It wasn’t until Morehouse signed up for TFA in 2000 that he saw how different his path could have been. Assigned to teach seventh grade at a public school six blocks from where he grew up in upper Manhattan, Morehouse realized how privileged his education had been, compared to the schooling that most children receive.
Because of his TFA experience, Morehouse returned to public schools in Washington Heights and Harlem before the 2012 London Olympic Games to coach fencing, with the hope of giving students an extracurricular to bolster their college applications and a chance at athletic scholarships. His foundation, Fencing in the Schools, last year served 15,000 students in 11 states. Like TFA, Morehouse recruited other Olympic fencers to teach kids the sport and mentor the youngsters in life skills. He says he hopes the foundation will help kids not only get to college, but also succeed there. And who knows? “Maybe they can even go to the Olympics,” he says.

Jessica Stewart welcomes guests to a debate on education issues between Oakland, Calif., mayoral candidates.

Jessica Stewart, Great Oakland Public Schools

A onetime political junkie and head of the College Democrats at Auburn University in Alabama, Stewart moved to Oakland, Calif., to teach sixth-grade math in 2005 and fell head over heels for the Bay Area City. Politics took a backseat to her work in the classroom, but Stewart’s activist streak resurfaced in 2008 when the city’s superintendent threatened to close 17 schools and a budget crisis post-financial crash generated a multi-million dollar budget shortfall.
Great Oakland Public Schools, where Stewart is senior managing director, was founded in the wake of those disasters and went on to become a major voice in city politics. In 2012, the coalition endorsed three people running for seats on the school board. “To support our candidates, we had 300 volunteers do 60,000 phone calls and 12,000 door knocks,” Stewart recalls. “On any given night in October 2012, walking into the office, you’d see people sitting on the floor (because we only had five staff members at the time) talking to voters. It would be a student next to a principal next to a parent next to a teacher. It was so inspiring to see people coming together to fight for equality.” All three candidates won soundly, but Stewart isn’t resting on her laurels, explaining, “There is still so much work to be done in our education system.”
Editors’ note: This story originally stated that Teach for America was founded in 1989. We apologize for the error.

What Does Swimming Have to Do with Stopping the Summer Slide?

“What we believe at Horizons is that all kids are our kids,” says Lorna Smith, executive director of Horizons National. “The gaps of opportunity, technology, education and so on are creating a disparity in the country that’s not healthy for any of us.”
Smith spoke to NationSwell from inside a classroom at Sacred Heart University in Fairfield, Conn. During the summer months, the school lends space to Horizons, a free summer school program for low-income children (preschool/kindergarten through high school) that combines academics with extracurricular activities. Its first chapter opened in 1964 at Connecticut’s New Canaan Country School, and thanks to private schools and universities donating classrooms, the organization now operates 45 programs across 15 states and is rapidly expanding.
Horizons focuses on one major challenge in American education: the summer slide. Although studies find that low-income children learn at about the same rates as their more affluent peers during the school year, they often fall behind as they progress through school. The issue: During the summers, children in poverty are not exposed to as many enrichment opportunities, such as museum and library trips and computer time. That’s because these activities have costs associated with them; plus, low-income parents often have less flexibility with their working hours than their wealthier counterparts.
As a result, academic skills regress, and the effects are cumulative. By fifth grade, low-income kids may be two to three years behind their classmates. And their graduation rate is much lower as well (60 percent versus more than 90 percent for affluent children), exacerbating the cycle of poverty and depriving these children from living up to their full potentials. Horizons keeps these students on track, boasting a 99 percent graduation rate for its participants; 91 percent go onto higher education.
“I think that the biggest thing the program offers kids are enrichment opportunities that they wouldn’t experience living in the neighborhoods that they lived in,” says Kevin Thompson, a former Horizons student who joined the program after the sixth grade. At the time, Thompson lived in a Stamford, Conn., neighborhood that was dangerous and economically disadvantaged, and his mother was in recovery for drug addiction. He believes that Horizons changed his life, citing the daily swimming lessons as a part of the program that helped him get his life together.
Thompson swam for his high school team and was a state-champion diver, which led to a diving scholarship at the University of Connecticut. After that, he continued his education, receiving a master’s degree in educational leadership. Today, Thompson works at Horizons, running a high school program. His eventual goal? To run a Horizons chapter.
“This program is my heart,” he says. “For me, it’s really about seeing these kids strive for excellence.”

Participants Claim This Program Boosts Them out of Poverty. Should Other Cities Implement It?

LaKesha Griffin wanted to get as far from Memphis as she could. A self-described “hardheaded” teen, she ignored her mother’s pestering about college and found a job post-high school as a flight attendant for United Airlines. But in 2001, United Flight 175 brought down the South Tower of the World Trade Center and United Flight 93 crashed in a Pennsylvania field. The airline industry took a massive hit, and despite six years of seniority, Griffin was one of 20,000 people laid off from United. Unemployed, she returned home to Tennessee.
“It was an awful thing,” is how Griffin describes her experience of looking for work for three or four years. “I needed to start all over. It’s not like you walk into McDonalds and make $20 an hour.” She obtained a practical nursing certificate in 2002, but still struggled to find work. When the country fell into recession after the subprime mortgage crisis, Griffin realized she needed a college degree. But as she neared the 72-month lifetime limit on drawing welfare benefits, she realized that she was in a bind: without a full-time job, she couldn’t support herself and her teenage daughter; with full-time employment, she wouldn’t have time to focus on her schooling. That’s when, seemingly by chance, a savior called her on the phone.
Five years later, Griffin has a daughter in college (who’s preparing to attend law school) and a master’s degree of her own. She’s been employed consistently since May 2012, most recently as a social worker for the Mississippi Department of Family and Children’s Services. How did a family that subsided on food stamps become so successful in such a short period?

LaKesha Griffin received her Master’s Degree from the University of Tennessee at Knoxville in May of 2014.

Family Rewards is a bold attempt to break the intergenerational cycle of poverty, but it’s rooted in a simple premise: pay parents small amounts of money so they don’t have to scramble to make ends meet, but make those funds conditional on bettering the next generation’s chances of escaping poverty. (In other words, pay a hungry person to teach their kids to fish.) Known as a conditional cash transfer, the three-year program (which concluded in 2014) recruited 1,200 families relying on public assistance in the Bronx and Memphis. Many were led by single mothers, and all included at least one child of high school age. Family Rewards offered eight incentives, ranging from $40 to $500, for these families to improve their employment, education and health. A full study is forthcoming next year, but early data that the program’s organizers shared with NationSwell reveals that this new model could redefine our country’s welfare system.
In Memphis, out of the 613 families enrolled, 99 percent earned at least one of the eight rewards, according to data provided to NationSwell by the Children’s Aid Society, which is the lead agency operating Family Rewards. Nine out of every 10 families improved their health by getting an annual physical ($100 per family member) or dental care twice yearly (another $100 per visit). Ninety-six percent of the 1,097 Memphis high school students who participated received at least one cash reward for having a 95 percent attendance rate ($40 a month), taking the SAT or ACT exam (a one-time $50), getting higher grades ($30 per A, $20 per B and $10 per C) and passing their final exams ($200 each for up to seven tests). The most difficult category, by far, was entering the workforce: only half — 53 percent — earned a reward for sustaining full-time employment ($150 a month) or earning a GED certificate (a lump sum of $400).
To some, these achievements might seem laughably easy, but try passing the GED when your car won’t run, public transit is delayed and you need to get from Memphis to a test prep class across the state line. Add to that scenario the stress of doing it while also worrying about making it back in time to go to work. A monthly $150 reward goes far, especially for a family earning $17,000. But it requires an immeasurable amount of grit and determination to earn.
Family Rewards paid Griffin and her daughter to get better grades in school, go to the doctor’s office and boost working hours — all cash deposited directly to her bank account. “I get excited every time I tell people my story because of where I came from, from having no job to starting over, building myself from the ground up. I don’t think I ever have to worry again,” Griffin gushed as she ran out of the library, where she was studying, to speak to NationSwell by phone. “I don’t know how [Family Rewards] ever got my name, but it was the best thing that ever could have happened to me at that time in my life.”
LaKesha Griffin and her daughter, who graduated high school earlier this year.

Critics of the program say that its effectiveness at changing behaviors may be overstated. But anecdotally, participants say they aren’t working for the rewards; it’s the rewards that help them work. Echoing Griffin’s story, one participant tells Politico, “Motivate me? I was already motivated,” says Sheena Lyons, a school cafeteria worker. “I did most of this stuff anyway. My problem is money, not work. I always work.”

Tonya Melton, director of education and employment for youth empowerment programs at Children’s Aid Society, recalled another case of a family struggling with homelessness. Case workers could barely keep track of them as they moved from couches and floors to shelters to apartments. But once the family fully participated in the rewards program, the high schooler earned $530 one year and started community college this fall.
“With welfare, food stamps, [Temporary Assistance for Needy Families], I think there’s constant exploration of the question, ‘How can we maximize the use of funds to motivate people to move out of poverty?’” Melton says. “Does that create long-term change?”

In Memphis, Jessica Taylor participates in Family Appreciation Day, along with program advisors Darrel Davis and Coasy Hale.

In its current form, the American social safety net is an all-or-nothing system. Unemployment insurance only covers someone until they’re back to work, even if it’s a dead-end, minimum-wage job; there’s little public aid for someone, like Griffin, who wants to rise to middle-class status but needs a second chance at schooling to attain it. The amount of aid ranges from state to state, from a high of $49,175 for a Hawaiian family participating in more than 90 federal anti-poverty programs to a low of $16,984 for the same family in Mississippi, according to a 2013 report by the Cato Institute, a libertarian think tank. A family like Griffin’s in Tennessee is eligible for $17,413 in benefits — about $8.37 an hour if you divide the total over 260 work days, which is higher than the $7.25 minimum wage in the Volunteer State. (Tennessee’s legislature has not adopted a minimum wage, so the federal rate applies.)

Why, some ask, would a person get a job when traditional welfare programs offer significant cash benefits? Republican presidential candidate Dr. Ben Carson, on The View last year, said, ”You rob someone of their incentive to go out there and improve themselves.” Contrast that with a small group on the left, like the Food Research & Action Center, who claim our system doesn’t provide enough financial assistance to propel a family out of poverty.

Katrel Jones was a participant in the Family Rewards program in Memphis.

Across the globe, however, conditional cash transfers are becoming the preferred social safety net. After witnessing the inefficiency of distributing staples like milk and tortillas, Mexico rolled out the world’s first conditional cash transfer program in 1997, offering steady payments to roughly 6 million households on the condition that families meet certain requirements, like keeping their children in school and visiting health clinics for regular checkups. Our southern neighbor’s model has since been replicated in 52 countries, including Colombia, Brazil and the Philippines.
Tying progressives’ concern for the poor with conservatives’ emphasis on rejoining the workforce, the model interested Michael Bloomberg, then-mayor of New York City. His thinking: that conditional cash transfers weren’t so different from the Earned Income Tax Credit for working families, and that $40 in the bank each month might prove a more tangible incentive than a distant $1,250 credit next April. Bloomberg decided to test the idea, and in 2007, the Big Apple launched three demonstration projects in six hard-hit neighborhoods.

“The worst thing that can happen is it won’t work and we’ll have to try something else,” Bloomberg reportedly told advisors, wagering millions of dollars from his own foundation and soliciting private funding from big-name groups like the Rockefeller Foundation, insurance giant AIG, Robin Hood Foundation, George Soros’s Open Society Institute and more to back $40 million in potential conditional cash transfers.

In Memphis, community members helped by the Family Rewards program enjoy Family Appreciation Day.

The initial program distributed only $20.6 million to families. While it achieved had modest gains, particularly in healthcare, opponents said they didn’t justify the cost. “A welfare mother in Central Harlem is not poor for the same reasons that a subsistence corn farmer in Mexico is poor,” Heather MacDonald, a fellow at the conservative Manhattan Institute for Policy Research wrote in a scathing takedown, entitled “Bribery Strikes Out.”

Family Rewards, the most comprehensive of the three pilots, was picked for a second iteration in 2011, in which Griffin was a participant. To focus on achievable results, the number of rewards was pared down from 22. Funded by a Social Innovation Fund grant, the program underwent a rigorous, three-year randomized control trial  in which half of the participants received no aid. In Memphis, those receiving rewards had their incomes boosted by $5,442, on average.
Griffin says she’s “furious” the project ended so abruptly last year. She still refers people she meets to Family Rewards, telling them to call any of the caseworkers because she’s sure they would offer some help, like they did when she was at her “breaking point.” While the program may not be a cure-all for poverty’s grip on American cities, it’s a start, especially for motivated mothers like Griffin. “I’m gonna make it. I could make my rent up. I could pay my tuition,” Griffin thought with relief, when she signed up. “I’m going to be okay.”