Startup Lessons From a Global Giant

When Samsung NEXT approached Emily Becher in 2013 to open its New York City presence and create an entrepreneur-in-residence program, she was hesitant to accept the position. She knew Samsung as a multinational electronics behemoth — would they welcome the new and untried ideas that startup founders  are known for? But after meeting with executives, Becher felt assured that they were more than willing to make the risky investments necessary to nurture startups. “Samsung NEXT was willing to commit and willing to understand that different outcomes need different processes,” Becher says.
Becher and Samsung NEXT were tackling a persistent problem in the world of entrepreneurship and venture capital: How might traditional companies work with lighter, nimbler startups to bring new ideas to the world? It’s not always easy, but from Samsung’s perspective, positioning the company to nurture startups is smart. It means the company can more easily be involved with new technologies and concepts, whether that means a partnership, acquisition or just access to an entrepreneurial point of view. But how could they make sure startups got enough out of the deal to make it worthwhile for them to work with Samsung NEXT?
Here are six tips Becher says she’s learned on the job.

Start with teams who have ideas, plans and goals

Early on, Becher tried to identify promising technologists and bring them in before they had a startup-ready idea. It didn’t go so well. “We tried a lot of things in the early days and some of them worked and some of them didn’t,” she says. As it turned out, the “random walk of a single technologist” didn’t always lead to actionable ideas. “It is very difficult to build a scalable company off a single individual,” says Becher. Now she makes sure that a startup already has a specific idea or goal and a team in place before they partner with Samsung NEXT.

Let startups keep the tools that work for them

If an entrepreneurial team is used to working in Slack, Google Docs, Trello or some other productivity application, imposing the corporation’s norms can break their rhythm and quash creativity, says Becher. She wanted to make sure that coming to Samsung NEXT didn’t mean a huge change in routine, even if some favored apps weren’t approved for use by Samsung employees. “We very quickly put rules in place giving exception to give them the right tools,” Becher says. “These are all the things we did in the background to make sure it seemed seamless.”

Leverage local ecosystems

“We’re a global organization,” Becher says. “We’re not sitting in the U.S., looking at best-of-breed technology and flying into Israel or Paris or Toronto. We have people on the ground there that are locals.” Instead of parachuting into a country and looking for talent, having offices staffed by people who understand the local landscape makes it easier to know who’s got the hottest ideas — and how to court them. “We have individuals in all those local markets building relationships with all those entrepreneurs,” says Becher.
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Cut red tape

It can be slow to get money from venture funds overseas, so Samsung NEXT set up an American venture fund so they could close deals faster. “In the beginning, there was a lot of dialog about putting new processes in place that allowed us to be nimble, fast-moving and responsive to what was required to work with entrepreneurs,” Becher says. This way, Samsung NEXT was able to compress what would have been a nine-to-12 month process down to a few weeks. “When a company wants to close its funding round, not having to wait two or three weeks for us is incredibly important,” she says.

Hire entrepreneurs to work with other entrepreneurs

The Samsung NEXT offices are staffed by former entrepreneurs who understand the pressures startups are under — and who can create an office culture that “feels authentic” to incoming teams. “Culture is where we spend a lot of time and energy,” Becher says. “If you don’t create a culture, a culture is created for you.” It’s important that entrepreneurs arriving at the Samsung NEXT officers don’t get the feeling that this was “an organization playing a game.”

Keep it open-ended

Becher says it’s important that Samsung NEXT is able to work with startups in a variety of different modes, and without a fixed timeframe. “What we have learned is that we work with entrepreneurs in a way that makes sense to them,” she says. “We meet the entrepreneurs where they are.” An entrepreneur might interact with Samsung NEXT as an entrepreneur in residence, using their offices and resources; or they might come to Samsung NEXT for venture capital funds; or they might end up being acquired by the corporation, working with them as a partner; or just “end up coming to build something with us,” Becher says. “Our model is open.”

Article produced in partnership with Samsung NEXT, Samsung’s innovation group that works with entrepreneurs to build, grow and scale great ideas. NationSwell has partnered with Samsung NEXT to find and elevate some of the most promising innovators working to close the opportunity gap in America. Click here to meet the finalists.

How to Power a Renewable Energy Startup

Donnel Baird grew up in a one-bedroom apartment in a low-income neighborhood in Brooklyn, New York. “We didn’t have heat that functioned consistently,” he says, “so we had to heat our apartment with the oven, which of course is really dangerous and also unhealthy.” Plus, as Baird notes, “It’s also really bad for the environment.”
Solving several problems at once is what BlocPower, the company Baird founded in 2013, is all about (disclosure: Baird is a member of the NationSwell Council). BlocPower’s software analyzes how buildings operate, recommends ways to save money and reduce greenhouse gas emissions, and then installs renewable energy technologies. The company secures financing for the retrofit projects by grouping multiple buildings together — usually religious institutions, small businesses and public housing, all in underserved communities — and identifying investors. And Baird and his team aren’t just taking on climate change; they’re also addressing unemployment in the New York neighborhoods where they work, by training local workers for jobs in the green economy.
They are certainly big thinkers,” says Rachel Wald, Social Impact Fellowship manager at GLG. The GLG fellowship program provides select social entrepreneurs with free access to its platform and membership of more than 600,000 experts across industries. Baird and BlocPower joined GLG’s 2015 class of fellows with big goals and a clear need for the technical experts with whom GLG could connect them. “Donnel is uniquely suited to be doing this work. He grew up in these communities and knows them really well,” Wald says, adding that Baird is “pretty unafraid.”

GLG Energy 3
The GLG Social Impact Fellowship helped Donnel Baird expand BlocPower to markets outside of the company’s base in New York City.

Baird’s parents — his father is an engineer and his mother is a social worker — are from Guyana. “My mom has a set of values around trying to help the less fortunate,” Baird says. “She built a career around that, and she did pass some of those values on to me.”
Those values have informed Baird’s entire career. He was working for the Obama administration, implementing a green building program as part of the economic stimulus plan, when he got a call from a pastor he knew in Brooklyn. The pastor was looking for help with the energy costs in his church, which were eating up 30 percent of its budget.
When Baird saw how much money energy efficiency and renewable energy projects could save buildings in low-income neighborhoods, the idea for BlocPower was born. He enrolled in Columbia University’s business school and started to explore building a company to take on projects like these.
“I had to quickly learn a lot when I started — about corporate finance and accounting, and a lot of concepts that were foreign to me as a community organizer,” admits Baird. Columbia also gave him exposure to entrepreneurship, which was a little more familiar. “You hear ‘no’ a lot in both entrepreneurship and politics,” Baird says. “You have to talk to lots of people, most of whom tell you no.”
Despite BlocPower’s early promise, there are still obstacles ahead, including the current administration’s tariffs on imported solar equipment and the steep cuts to the corporate tax rate. The latter has reduced companies’ taxes enough to weaken the incentive to seek renewable energy tax credits, Baird says.
“Many people who believe in climate change and want to do something about it have actually given up on the belief that we can do something about it in a massive way,” he says.
But Baird isn’t one of those people. He envisions a total of 3 to 4 million BlocPower-enabled buildings nationwide. And he says that if BlocPower hits those goals it can assist the country in reducing greenhouse gas emissions by 2 percent. It’s the same goal laid out for the U.S. in the since-abandoned Paris Climate Agreement.
“That’s what’s on the table,” Baird says. “It’s just a matter of getting people to believe.”
So far, BlocPower has worked with 3 percent of the buildings it’s targeted in New York City. The company works with utilities and regulators to electrify the heating systems of 1,000 buildings in the Bronx, and it’s beginning an expansion to Oakland and Los Angeles in California.
Each energy-updated building is another step toward BlocPower’s lofty goals. An example can be found Brooklyn’s Crown Heights neighborhood, where BlocPower studied an apartment co-op’s energy efficiency and identified interventions, including changing the boiler settings and temperature controls in units. They also connected the co-op’s management with a company that has since installed a solar array on the roof.
Annabelle Heckler is treasurer of the co-op and worked closely with BlocPower on the project. She hopes the solar array will fully power the building’s common spaces and offset electricity costs for tenants. “We’re certainly interested in keeping our building affordable for the long term,” Heckler says, “and we’re also interested in creating a more sustainable and resilient city. New Yorkers really struggled in the wake of Hurricane Sandy, and we want to be part of the solution.”
Being part of the solution motivates Baird too. “I have a 3-year-old,” he says. “By the time he’s 50, the question is, ‘What kind of planet is he going to be on?’ That’s really what’s driving me now,” says Baird.
“What we’ve got to do is get back to dreaming big and really going for it, because we don’t really have a choice.”

This article was paid for and produced in partnership with GLG. GLG Social Impact is an initiative of GLG to advance learning and decision-making among distinguished nonprofit and social enterprise leaders. The GLG Social Impact Fellowship provides learning resources to a select group of nonprofits and social enterprises, at no cost. Read more about the program here.

From Startup to Success

If you could get anyone on the phone to help with the biggest issue you’re facing in your work, who would you call? That’s the question posed to participants of the GLG Social Impact Fellowship, week after week, for two years. The fellowship, sponsored by the membership-based learning platform GLG, aims to help top social entrepreneurs rise to the challenges, both strategic and operational, facing their companies as they scale their reach. Unlike a cash award, the unique program, which began in 2014, gives mission-driven leaders two years of free access to GLG’s vast network of experts and events; fellows utilize GLG just as traditional GLG clients do. The process is a huge benefit to the organizations that determine which critical questions they need answered.
Entrepreneurs who’ve been through the fellowship stress how important it is to be ready to jump on this massive opportunity. They talk about how the fellowship not only strengthens their own leadership skills but those of their teams as well. (Any employee of an organization whose leader is chosen as a fellow can tap GLG’s network of experts.) The results of all that learning can be truly transformational.
Here, 10 former and current fellows reflect on the impact the fellowship has had on propelling their organizations forward.

DONNEL BAIRD, 2015 FELLOW

Baird is the founder and CEO of Bloc Power, focusing on community development and energy efficiency.

“Being a CEO or founder can be quite lonely in terms of the difficulty of the decisions you have to make. So for me, the community of founders who won the GLG fellowship was really critical.
“For example, we were doing an interactive workshop setting five-year goals, and I had these audacious goals. And I got great feedback on the goals — and then the other CEOs were like, ‘Wait a second, Donnel, you don’t have a personal assistant.’ I grew up working-class, and I think that’s weird. They said, ‘You’re actually failing your organization.’ If it takes you two weeks to do something that should take an hour because you’re so backlogged, that sets your whole organization back.”

MINHAJ CHOWDHURY, 2016 FELLOW

Chowdhury is the co-founder and CEO of Drinkwell, focusing on water and sanitation.

“[Key lessons include:] 1) Reach out to experts who may seem unreachable. Some may donate their time due to your social mission, so it doesn’t hurt to ask. 2) Building a board of advisors is critical to succeeding as a company, as knowledge and experience is at times much more valuable than capital alone. 3) There are a lot of lessons learned from analog industries that initially may not seem related to your industry, but have applications. In fact, such applications can create unique advantages that others in your sector have not thought of.
“[A highlight of the fellowship was] being able to connect with experts who have previously conducted business with Dhaka WASA, a new customer in the urban segment. The experts saved us significant time and money, and helped us negotiate a good operating model with sound economics from the get-go. We were confident going into negotiations with the utility in a way that we could have never done had it not been for GLG.”

KRISTA DONALDSON, 2016 FELLOW

Donaldson is the CEO of D-Rev, focusing on healthcare technologies.

“We are super-users of GLG. On any given week we have probably three or four calls, minimum. To be able to talk to one of the three world experts in something on the phone for half an hour is amazing. A lot of people think it’s just coaching for the CEO, but our whole team uses them.
“At a 500-foot level one of the things I’ve learned is be bold in asking to talk to experts. It’s made us bolder as an organization. And sometimes they ask questions that make you realize that you haven’t really thought through the question you think you’re asking. When someone asks, ‘Why are you doing that?’ it just makes you go a level deeper than you might otherwise in the course of a busy day.”

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Fellows have included (from left) Barbara Bush, Minhaj Chowdhury, Eric Liu, Krista Donaldson, Misan Rewane and Jake Wood.

MATILDA HO, 2017 FELLOW

Ho is the founder and CEO of Yimishiji, focusing on food and agriculture.

“Right from the get-go, Yimishiji has sought to achieve the highest level of sourcing standards and transparency, that no other e-commerce platform in China has done. This means there is tremendous learning we have had to do as a team, from the manager level to senior executive.
“So many teams have benefited from the program in such different ways. For example, when we were looking to set up objectives and key results for the engineering team, it was hugely valuable for our CTO to be able to talk with other CTOs with this experience from larger companies. And when we were assessing the possibility of setting up physical stores, we received great lessons on how we might approach planning and decision making. All of this access is very powerful.”

JUKAY HSU, 2017 FELLOW

Hsu is the founder and CEO of C4Q, focusing on tech vocational training.

C4Q is at a critical stage of growth. We began as a small community startup, and we saw the opportunity to use our model to not just transform the lives of people with the most need and potential in New York City, but also across the country. So we were in need of expertise to help us achieve that large scale and sustain it.
“When we applied, our organization was just beginning an extensive rebrand. Working with GLG, we were able to receive best practices from industry leaders, and conduct research and surveys to get feedback on our direction and help inform decision-making.”


Learn more about the GLG Social Impact Fellowship,
including information on applying.


JOSH MCALISTER, 2017 FELLOW

McAlister is the founder and CEO of Frontline, focusing on child welfare and social work.

“The group itself of fellows is tremendously diverse. In terms of bits of the planet that people come from, it’s really different. The social issues we’re working to address are really varied. The models of interventions are different. And yet there are really common challenges across the different organizations.
“A highlight is having that forced space with a group of really impressive peers and facilitators to think about the big issues you don’t normally spend much time thinking about. The example I used in Austin last year was, How do we make sure that our alumni group is a real movement for change? That is not an everyday question for us. Having that space and time with a group of people who can challenge and help you in your thinking is really great.”

ANUSHKA RATNAYAKE, 2017 FELLOW

Ratnayake is the founder and CEO of myAGRO, focusing on rural agribusiness financing.

“There’s this new worm that destroys maize fields in a matter of minutes. The pest wasn’t going to wait for us to develop a solution. Our agriculture team was able to tap into the GLG learning network and talk to companies in India that are used to spraying smallholder farms. We were able to find a sprayer that uses 10 times less water. We solved a problem that we didn’t even know was a problem before rolling it out to farmers.
“I’ve worked in a number of nonprofits. It’s easy to be insular. You have a problem and you really know the clients, it’s easy to think that the resources you have in front of you are the only resources. There’s a lot of learning we can get from looking at other organizations who might be doing different things but have asked very similar questions of themselves.”

REBECCA VAN BERGEN, 2015 FELLOW

Van Bergen is the founder and executive director of Nest, focusing on global artisan empowerment.

“The trend toward funding social entrepreneurs is exciting but can be limiting, because I alone could never make our work happen. This fellowship allowed my team to access it — because we had access to the GLG network, we really were deliberate. We had a calendar invite for an hour weekly for people to spend time thinking about what they were working on that GLG could help with. That was a valuable exercise.
“It was a non-monetary award, but the value you get out of two years’ worth of these incredible people we would never have been able to afford as consultants is incalculable. It allowed us to invest in things that were really instrumental, but would have been really hard for us to justify [spending money on] or to raise additional funds for.”

KIAH WILLIAMS, 2017 FELLOW

Williams is the co-founder of SIRUM, focusing on healthcare access.

“As SIRUM explores expansion, GLG is able to help us understand at a state and local level what are areas that might be more in need of our work. What we’re getting out of it is the ability to go very high level and understand national trends, but also go very local and be able to ask a nursing home in Missouri how they handle their unused medicine.
“Instead of taking all of the zigzags that it often takes to find an expert who can answer these questions, it is a straight shot — you to GLG to expert. It’s not only helping you make these decisions, but it also saves a lot of time. Time is money, especially in social enterprises and startups.”

JAKE WOOD, 2016 FELLOW

Wood is the co-founder and CEO of Team Rubicon, focusing on veterans’ empowerment and disaster relief.

“The people I met through the program were just fantastic. When I travel across the country I’m always looking them up to grab beers with them and catch up. One of the things I remember us talking about was the unspoken rules that we imbue in our organization. Usually you have these explicit values and rules for how people should be conducting themselves, but there are always these unwritten rules that develop, and some of them are good and some of them are actually fairly negative. It’s useful to try to pull out what some of those unspoken rules are.
“[Thanks to the fellowship,] we’re just smarter. We have the ability to ask really hard questions and get really thorough and thoughtful answers. We’re a faster, more efficient organization.”

GLG Social Impact is an initiative of GLG to advance learning and decision-making among distinguished nonprofit and social enterprise leaders. The GLG Social Impact Fellowship provides learning resources to a select group of nonprofits and social enterprises, at no cost. Read more about the program here.

An Entrepreneurial Learning Curve

As an art student, Pauly Ramirez didn’t see herself in the business world –– but that didn’t stop her from becoming an entrepreneur. After graduating from the School of the Art Institute of Chicago (SAIC) in 2016, Ramirez co-founded Hermit, a platform that uses a unique algorithm to match artists with buyers looking to commission original work.
But Ramirez’s journey as a 24-year-old business owner hasn’t always been smooth sailing. “It was extremely difficult, not because I didn’t think I could do it, but because I thought I didn’t have the skill set,” she says.
Ramirez, who came to the United States from Mexico at age 6, is the youngest of five children and the first in her family to earn a bachelor’s degree. It took time for her to build confidence as an entrepreneur.
“It was learning from zero,” Ramirez says. “I had to find my mentors.”
While attending SAIC, Ramirez became an entrepreneur-in-residence, where she received support to get Hermit off the ground.
Ramirez and her co-founders have been bootstrapping the platform, currently in the beta-testing phase, with plans to launch it publicly in the coming months.
Watch the video above to see how Ramirez overcame her insecurities and grew into the entrepreneur she is today.  

This content was paid for and produced in partnership with the Ewing Marion Kauffman Foundation, which works in entrepreneurship and education to create opportunities and connect people to the tools they need to achieve success, change their futures and give back to their communities.

Supporting Startups in Montana’s Wide-Open Spaces

When your husband works for the U.S. Forest Service, you’ll find yourself frequently moving to places “where there are a lot of trees and not a lot of people,” says Christina Henderson, a marketing executive who knows firsthand. She and her family would often land in rural communities where the local economy had been based on natural resource extraction and was now declining — communities like Missoula, Mont., where she moved in 2011.
But instead of giving up on these hard-hit areas, Henderson was more motivated than ever to help them, primarily by embracing anyone with an enterprising spirit. “I love the promise of entrepreneurship, what it can create, and what it can mean for a rural community,” Henderson says.
It wasn’t long before Henderson got onboard with a new initiative called the Montana High Tech Business Alliance. The organization’s main goal? To support local tech entrepreneurs — and tell the story of their unlikely success in an unlikely place far from the bubble of Silicon Valley. In June, Henderson, who says she wants to show people that the Montana startup scene isn’t “all taxidermy and saddle shops,” attended the Kauffman Foundation’s inaugural ESHIP Summit for ideas on further developing her community’s entrepreneurial ecosystem.

High Tech In The Rural West

The idea of a thriving startup scene out in Big Sky Country may come as a surprise to outsiders, but Henderson believes the state is benefiting from three broad trends. The first is the way that technology has eliminated geographical barriers. “It’s been a real equalizer for rural communities,” she notes.
The second trend boosting Montana’s local ecosystem is the creative class’s increasing focus on quality of life. “The kinds of people who come to Montana value other things besides climbing [the corporate] ladder,” Henderson says. “They’re still hardworking and ambitious, but we also value things like work-life balance.”
Henderson credits the $1.8 billion sale of RightNow Technologies to software giant Oracle in 2012 as the third prong sparking Montana’s startup ecosystem. “It’s essentially a unicorn in the middle of Bozeman,” Henderson says. “It changed the minds of Montana entrepreneurs in terms of how big you can scale a company in Montana.” RightNow helped create a pool of high-quality talent in the state — people who had experience growing a startup to scale. More than a dozen former RightNow employees have spun off or created new companies, and the headline-grabbing sale also helped draw the interest of venture capitalists. “It’s hard to underestimate the impact of that one success story,” she says.

Overcoming Barriers

Of course, the state still has plenty of challenges, namely access to talent and capital, Henderson says. “For decades, the story you get told when you graduate from college in Montana is that you have to leave the state to get a job.” And changing that notion will take time. While investors’ perceptions of the state are also changing, that shift is fairly recent.
Political divides — and a heightened partisan climate nationally — can also be a difficult bridge to cross in this purple state. “We have people on all sides of the political spectrum,” Henderson says. “One of my challenges is to maintain a nonpartisan association that brings people together around this common goal.” It’s crucial that political differences don’t ever block an entrepreneur from making an important connection or accessing the resources they need.
In a state that’s almost 90 percent white, building a diverse entrepreneurial ecosystem that’s welcoming to all is also a barrier. “We have candidates come to Montana who are of color, and they get off the plane and look around and go, ‘I don’t know if I can do this,’” says Henderson, adding that the ESHIP Summit helped her connect with other people around the country facing the same issue. “I really value underrepresented groups being included in entrepreneurship,” Henderson says. “I deeply care about that, and it’s not easy, and the people who have been trying to do it are really frustrated.”

That Small-Town Feel

As the executive director of the High Tech Business Alliance, Henderson’s main job is to support networking among entrepreneurs and would-be entrepreneurs. “Folks who are launching a company need access to mentors, legal and financial help, and information about exporting,” she says. Companies with fewer than five employees can join the organization for free, attend events, and meet established entrepreneurs who can offer advice and practical help.
Montana’s small-town atmosphere makes this networking easier. It’s the fourth-largest state geographically, but with roughly the same population as Delaware. Entrepreneurs and investors are increasingly willing to travel relatively long distances to help each other, and elected officials are personally cultivating relationships with local entrepreneurs.
The rugged wilderness of Montana attracts people seeking adventure and risk rather than a comfortable existence. One local entrepreneur put it this way, Henderson says: “‘I’ll go backcountry camping for weeks at a time — I’m already willing to endure hard things to do what I love.’” That spirit of adventure matches up well with entrepreneurship, Henderson says. “It’s a bit of a harder life. There are bears in the wilderness. It attracts a heartier person, and I think that lends itself to entrepreneurship.
“You have to be a little entrepreneurial if you’re willing to live in Montana,” she adds.

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This content was produced in partnership with the Ewing Marion Kauffman Foundation, which works in entrepreneurship and education to create opportunities and connect people to the tools they need to achieve success, change their futures and give back to their communities. In June 2017, the foundation hosted its inaugural ESHIP Summit, convening 435 leaders fighting to help break down barriers for entrepreneurs across the country.
Correction: A previous version of this article stated that companies with fewer than 500 employees could join High Tech Business Alliance for free. NationSwell apologizes for this error.

How One New Jersey City Is Boosting Minority Entrepreneurship

Newark, N.J., is an urban renewal success story — but only for some of its 280,000 residents.
As more and more people move into sleek new lofts downtown, and amenities like a new pedestrian bridge and urban park draw hordes more, a disparity has become abundantly clear: Newark’s minority entrepreneurs are being left out of all this development.
Lyneir Richardson, executive director of the Center for Urban Entrepreneurship and Economic Development (CUEED) at Rutgers University, recalls a flood of people knocking on the doors of the business school, asking for help accessing resources. “‘We’re not getting accepted to the local accelerators,’” Richardson says the school kept hearing — particularly from minorities and women looking to launch businesses.
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Underrepresented entrepreneurs like the ones Richardson works with often have trouble breaking into the formal and informal networks that support startups. If you know someone who’s opened a small business you’re likely to get recommendations of lawyers and accountants who can help you. But the would-be business owners CUEED works with — about 70 percent of whom are black or Latino, and 60 percent of whom are women — don’t have that advantage, says Richardson.
They also tend to have more trouble accessing capital in the form of investments or loans, and they may need education on what their financing options are, he adds.

Rich in Resources

In many ways, Richardson is the perfect person to serve as a champion for these marginalized entrepreneurs. He was raised as the son of business owners in Chicago, where his parents owned a bar, a restaurant, and two specialty popcorn stores, and he grew up hearing about the bread-and-butter issues of running small operations.
Later, when Richardson was 27 and a lawyer for a large bank, he was assigned pro bono work helping identify candidates for loans in a tough area of Chicago. From the perspective of the bank, Richardson says, the neighborhood didn’t look promising. But he had a different view.
“I knew people who grew up there — I grew up there,” he says. Right then, he made a life-altering decision: “I wanted my personal mission to be seeing opportunity in people and places that others didn’t.”
From any viewpoint, Newark has a lot of potential. “This is an area that’s always been asset-rich,” Richardson says, with major air, shipping and rail hubs, several colleges and universities, and New York City right next door. The mayor, Ras Baraka, has championed local businesses and recently launched an initiative aimed at encouraging institutions like Rutgers and its employees to “live, buy and hire local.” But there remains a challenge — namely, making sure that all this opportunity is equally open to everyone.

Brainstorming Solutions

Richardson attended the Kauffman Foundation’s inaugural ESHIP Summit in Kansas City, Mo., which gathered people from around the country who work to support entrepreneurs in their communities. A common goal, no matter where participants hailed from, was generating new ideas to build thriving ecosystems that connect people who want to start businesses with the resources they need to do so. For his part, Richardson came out of the summit with a couple of concrete ideas he hopes to put into action in Newark.
The first is a solution to a problem that many minority and female entrepreneurs face: They don’t know anyone who has thousands of dollars to lend them as informal seed money. At the Summit, Richardson heard about entrepreneurs using crowdfunding to raise that first round of funding. Richardson says he knows people in his community are familiar with crowdfunding, because it’s often used to raise money for funeral costs or other personal needs. “Can crowdfunding be broadly defined as a friends-and-family round for entrepreneurs of color?” Richardson wonders. He intends to find out.
After connecting with someone from Seattle who educates angel investors on how to evaluate small business investment opportunities, Richardson is thinking about launching a similar program in his city. His nascent plan: targeting people who have some history in Newark and might otherwise make a donation to an existing program, and instead trying to persuade them to invest in an entrepreneur who can create new value in the city.
“That’s something I heard that I cannot wait to try,” Richardson says.

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This content was produced in partnership with the Ewing Marion Kauffman Foundation, which works in entrepreneurship and education to create opportunities and connect people to the tools they need to achieve success, change their futures and give back to their communities. In June 2017, the foundation hosted its inaugural ESHIP Summit, convening 435 leaders fighting to help break down barriers for entrepreneurs across the country.

10 Ways to Break Down Barriers for Entrepreneurs in Your Community

How do you build a thriving community of entrepreneurs? At a time when the doors of economic opportunity seem to be shutting out so many people, entrepreneurship is crucial to local neighborhoods. The Kauffman Foundation’s inaugural ESHIP Summit brought together more than 400 diverse entrepreneurial community leaders from all over the country to answer this question.
Below, these entrepreneurial ecosystem builders — people who build communities to support entrepreneurs — share their top tips for energizing entrepreneurship in their communities, no matter where in the world that is.

1. Find Common Ground . . .

Participants came to the ESHIP Summit from 48 states, the District of Columbia, Puerto Rico and 10 countries, each facing their own challenges. But as attendee Alistair Brett of Rainforest Strategies in Washington, D.C., says, “What works in one place may not work in another, but the core of this kind of work is the same for everyone.”

2. . . . But Don’t Copy Silicon Valley 

Despite its huge concentration of high-tech startups and venture capitalists,the Silicon Valley model has its weaknesses, particularly when it comes to diversity and inclusion, says Kate Stewart, the executive director of JAXCoE, a network of entrepreneurs and supporters in Jacksonville, Fla. “The more inclusive a company or an ecosystem is, the more robust it is,” she adds. Philip Gaskin, the director of entrepreneurial communities for the Kauffman Foundation in Kansas City, Mo., agrees: “As the demographics in the nation are changing, you need equal representation in your businesses, in your leadership and on your boards to reach your customers and understand their needs.”

3. Unearth Potential 

“The capital of economic development is no longer businesses moving from place to place; it’s talent moving from place to place,” Sly James, the mayor of Kansas City, Mo., told the Summit. Many communities also have massive untapped potential in populations that haven’t previously had access to the resources needed to start new businesses. “Women in our state are just now beginning to find their footing” and connect to the support they need, as are minority entrepreneurs, says Shannon Roberts, program manager at the Arkansas Small Business and Technology Development Center.

4. Get Ideas Out of the Lab

Professors and students are conducting cutting-edge research and generating innovative ideas. But the town-gown gap can be hard to bridge. The key is understanding how the motivations of academics differ from those of traditional entrepreneurs, says Lydia McClure, vice president of scientific partnerships at the Translational Research Institute in D.C. Researchers tend to be driven by the impact they can have and aren’t necessarily as interested in creating the next big startup. Everyone involved should be asking themselves, “What do I have to offer?” McClure says.

5. Challenge Stereotypes 

What does the typical entrepreneur look like? Accion, an organization that provides microloans to small business owners, often works with low-income minorities who are opening businesses to provide for their families. But no matter the scale of a business, “entrepreneurship is a source of income, job creation, asset generation, and products and services that create value for the community,” says Anne Haines Yatskowitz, Accion New Mexico’s CEO. And with their tenacity, resourcefulness and perseverance, she says, “entrepreneurs can be incredible role models.”
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6. Reach More People 

Preston James, the CEO of DivInc, a startup pre-accelerator that supports entrepreneurship among people of color and women, is trying to solve a problem he sees in the otherwise thriving startup ecosystem in Austin, Texas. “What we’re doing in Austin is expanding the ecosystem by being more inclusive of a broader audience,” James says. DivInc connects underrepresented entrepreneurs with mentors, educational opportunities, domain experts and other resources that help lay the foundation for successful new companies. “Some of the other hubs that are up and coming, the sooner they can do that, the more successful they will be — faster.”

7. Consider Your Impact 

“I have a fundamental belief that business’s role on the planet is to make life better for people,’’ says Kim Coupounas, the director of B Lab, an organization with offices around the country that supports businesses aiming to be a force for good. Coupounas believes companies should think about their social impact from the beginning. “A huge source of innovation is when companies really consider how they impact their stakeholders,” she says. Ecosystem builders should be thinking about how they’re affecting the world around them too, she says. “It’s not just about creating jobs; it’s about creating good jobs.”

8. Keep It Simple

One successful company can jump-start an entire entrepreneurial ecosystem, and just one connection can help information flow more freely through it. “If one tiny connection fails in your computer, it won’t work,” says Alistair Brett. “But if you make that one tiny connection, it’s back to working.” Adds Wayne Sutton, cofounder of Change Catalyst in the Bay Area, “It’s not rocket science. We’re not talking about going to Mars; we’re basically talking about working with people. You just have to put in the work.

9. Forge Connections — and Friendships

“Entrepreneurship is a lonely experience without community,” says Scott Phillips of Civic Ninjas in Tulsa, Okla., a nonprofit whose network of coders strives to solve societal ills through technology. So is trying to support entrepreneurs, particularly underrepresented ones who are up against real economic, political and cultural barriers in their attempts to access to opportunities. “It’s very isolating sometimes to fight something that seems as big as this is,” adds Geraud Staton, founder of the Helius Foundation, which mentors and coaches entrepreneurs in Durham, N.C. The power of connecting with other people doing similar work can’t be underestimated.

10. Focus on the Future 

“Entrepreneurship, to me, signals taking responsibility for how the future develops,” says David Witzel of RASA, an organization in Oakland, Calif., devoted to regenerative agriculture. Keeping an eye on the future makes this work meaningful. “I have two young grandchildren,” says John Bost, the president of the Clemmons Community Foundation in Clemmons, N.C. “They need a future they can grow into, and it won’t be the past I’ve lived out of.”

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This content was produced in partnership with the Ewing Marion Kauffman Foundation, which works in entrepreneurship and education to create opportunities and connect people to the tools they need to achieve success, change their futures and give back to their communities. In June 2017, the foundation hosted its inaugural ESHIP Summit, convening 435 leaders fighting to break down barriers for entrepreneurs across the country.

The Rural Startup That Turns Invasive Fish Into Gourmet Delicacies, the Case for Reforming Terrorists and More

 
Get Rich. Save the World. Gut Fish, Bloomberg
Flashy tech solutions, artificial intelligence and all things “disruptive” have been in the spotlight for years now, but the latest presidential election has shed light on the rural areas left behind by these job-killing innovations. Now some venture capitalists are paying attention, investing in rural innovations like turning harmful fish populations into local delicacies. Industry optimists are betting on the rise of this “impact investing” to create both financial and social returns.
Can You Turn a Terrorist Back Into a Citizen? Wired
The threat of extremism looms heavily over the world today, but a fledgling program in Minnesota aims to do what some consider impossible — rehabilitate would-be terrorists back into the fold of society. The deradicalization process is painstakingly slow and delicate, but could end up both saving lives and building trust in a political climate where Muslim communities feel increasingly persecuted.
Eating Disorders Are Getting the Silicon Valley Treatment, Fast Company
More than 30 million Americans suffer from eating disorders, but the disease has long been written off as “a white girl vanity issue.” Now big players from tech and academia are stepping in to reduce stigma and foster community. The hope is that increased visibility and research will accelerate recovery for those affected and create a support network for the future.

The Southern City That’s Creating a Diverse, Digital Hub; How the Public Library Provides a Lifeline to the Homeless and More

 
Is a Different Kind of Silicon Valley Possible?, The Atlantic
Deep in the heart of tobacco country, Durham, N.C. is fostering the next home for digital start-ups. Thanks to free or low-cost office space, business advice, tax credits and financial compensation, more than 400 jobs and $29 million have been added to the local economy. But will this latest tech hub, which is located south of the Mason-Dixon line, find a way to be more diverse than its California predecessor?
Humanizing Homelessness at the San Francisco Public Library, CityLab
Those in the Bay Area without a roof over their heads don’t head to the library to check out the latest page turner. They head to the public building to meet with Leah Esguerra, the library’s social worker — a first of her kind. Connecting at-risk patrons with social programs and outreach services including housing and medical care, Esquerra has provided assistance to almost 1,000 people. She’s also a trend setter: inspiring 24 libraries nationwide to hire their own social workers.
A New Twist on ‘Pay for Success’ Programs, Governing
Governments and the private-sector partnering to fund social programs (an agreement known as social impact bonds, or SIBs) is the latest — and one of the most buzzed about — types of investing.  These “pay for success” contracts are risky since investors only receive their money back if the operation achieves its goals. A new model, the social impact guarantee, is more enticing to potential investors while also eliminating some of the traditional complications that accompany SIBs.
MORE: The New Way to Govern: Paying for Progress
 
 
 

Where Helping the Poor Comes Before Innovating for the Privileged

Silicon Valley and the ilk are often hatching ideas for the educated, middle-class, urban professional. Anything from renting an apartment in an international city to booking a car service has attracted national attention (and capital, for that matter).
But a New York City-based incubator is taking a different perspective on innovation and focusing on the rising number of low-income Americans who own a smartphone or tablet and that are looking for ideas to help the challenges of daily life. Significance Labs, a tech hub aimed at helping the 25 million Americans who earn less than $25,000, consults low-income device users to find out what type of technology they’re looking for to improve their lives.
For example, the lab found through their research that many low-income individuals prefer using an Android device, and often don’t retain a monthly data plan — opting instead to access public Wi-Fi at local cafes and restaurants like McDonald’s, according to Fast Company.
Funded by Blue Ridge Foundation, Significance Labs selected six fellows to spend three months and $50,000 and equipped with a team of designers and programmers to develop a prototype app. The catch was that unlike elsewhere in the tech sector, each team member earned the same $25 an hour as everyone.
The outcome? The bilingual app NeatStreak, which was created by 24-year-old Jessica Thomas and Ciara Byrne (a Significance Lab fellow) to help domestic workers communicate with clients. Thomas, who has been working as a self-employed housekeeper among other jobs as well as earning a degree in accounting from LaGuardia Community College, helped create a means for other domestic workers to clearly define and price out tasks.

“It’s so awkward to communicate with clients,” Thomas said. “It was nerve-wracking when you had to talk to clients about money. I was letting things go because I didn’t know how to communicate effectively in a normal, not nervous way.”

Using a simple web form and checklist, domestic workers can avoid decoding handwritten notes and avoid any language barriers with instructions.

“It makes it simple for us,” Thomas says. “I can say this is how much I’m charging you for this week, but it might be extra for this next week.”

Among the other ideas directed toward a population often left out when it comes to technology is an app to help fill out food stamp applications and one to assist students map out a path to graduation.

“The most important thing that we can do is use this project to demonstrate to entrepreneurs and tech firms and the folks that are building all the great technical innovations that are currently aimed at middle- and high-income Americans that this is a viable model,” says Significance Labs co-founder Hannah Wright.

Just as good of news? The lab is planning to add more programs and possibly expand next year.