The Visionary That’s Getting Everyone to the Table to Talk About Social Good

This February, on the exact same day, two governors from two very different states — Nikki Haley, a Republican in South Carolina, and Dan Malloy, a Democrat in Connecticut — both announced social impact bonds to promote family care: one for low-income moms, the other for parents struggling with substance abuse. Both of these bonds (also known as “pay for success”) deployed private dollars to fund the scaling of a social program. If the project succeeds in meeting specific, predesigned metrics, the private backers will profit from their investment; if not, taxpayers don’t owe a penny more. Behind both of these innovative, cross-sector partnerships was Tracy Palandjian, CEO of Social Finance, a nonprofit intermediary between all the parties, who helped bring the “pay for success” model to the United States after seeing it first implemented in England in 2010.
NationSwell spoke with Palandjian by phone from Boston about the daily obstacles and excitements that come with rethinking how American social services can reach more people in need.

Tracy Palandjian (third from left) with South Carolina Gov. Nikki Haley (center), who championed the “pay for success” model.

What’s the best advice you have ever been given on leadership?
I have two. The first one is an African proverb: “If you want to go fast, go alone; if you want to go far, go with others.” Just because one has a great idea and one could often accomplish a lot more, going at it alone is often insufficient if you really want to deliver a movement. That’s hugely evident in our work here. Imagine these very funky public-private nonprofit partnerships with so many stakeholders with very divergent motivations. What motivates a private investor? A sitting governor or mayor? The executive directors of these classic human service providers? We have everyone sit around a table to articulate a common goal — in this case, delivering results to our communities — when they have often conflicting frameworks and very different languages they speak in and very different world-views. Bringing them together around a very common goal among very uncommon stakeholders is something that we have found, yes, it’s challenging, but if we can rally this forth, we see enduring, powerful results coming out of those partnerships.
By way of background for my other one: I didn’t grow up in this country. I’m Chinese, and I grew up in Hong Kong. My grandfather whom I was very close to, his favorite quote was (translated to English): “Distance tests the strength of forces, time tests the hearts of men.” It really is a message about patience. A lot of things take time, and the people who can stay steadfast on that vision could achieve the most. My grandfather was born in 1903 in China. He took his courageous wife — my grandmother — and, at that point, four children, and literally fled the Second Wold War on foot, by boat and by train out of China into Hong Kong and then to Taiwan ultimately. He was a chemical engineer, completely self-taught. He left everything behind when he fled. Along the way, he lost two children. After they made it to safety, he started all over again. He made consumer batteries and completely rebuilt himself, his family and his business. I always think about their lives and what they were able to overcome and what they were able to accomplish. Sometimes, we take three steps backward to take five steps forward.
What’s your favorite book of all time?
One of my favorite books, which I’m proud to say is the namesake of our eldest daughter: a Chinese classic, “Tao Te Ching.” It’s just so poetic and so poignant about how one should live. And it’s full of these non-intuitive sentences like, “It is through being effortless that you can achieve the most.”
What innovations in your field are you most excited about right now?
Taking a step back, social impact bonds are probably the latest and the most recent comer to this broader investing landscape. I agree there’s been a lot of hype, but the reason why people are excited about it is that the impact is so direct. When our investors get their money back and then some, it’s because somebody’s life has been improved. This very articulated, metric-driven all-around life improvement, whether it’s recidivism or job attainment or education attainment or improved health outcomes, these are the metrics of each of our deals. Someone’s life improvement is the source of the return back to the investor, and that connection is really powerful. While the field started off in criminal justice (and still a lot of projects are focused on reducing recidivism), we’re excited to see there are a lot of projects in early education, in early childhood, in health and in workforce development.
How do you try to inspire others?
I just try to be who I am. I believe, as a person, I’m best when I’m aligned as a human being and I’m 100 percent authentic. I don’t try to say something because it will inspire others. I don’t try to do something because, well, that’s what I believe a good leader should do. I try to model good behavior for my colleagues. I’m not perfect, I have lots of limitations. I try to be a good parent and model good behavior for our children. I feel very strongly about this; I feel like there are too many lessons and advice that people give. People just need to be authentic.
What’s your proudest accomplishment?
I am probably most proud of the fact that I really think that I understand two cultures perfectly well. Obviously, I grew up in my own [Chinese] culture. My whole family’s still in that part of the world. You never forget your own culture and your native language. But I also think I’ve worked in America long enough and I’ve worked with enough different sectors and different kinds of people that I really understand how this country and this culture works, too. I think that’s just a huge skill to be able to be empathetic, to be able to step into the shoes of others. I think it’s a really important skill to have, especially for our work, which requires us to talk across sectors and work across disciplines.
What don’t most people know about you that they should?
I’m an artist at heart. That’s what I did as a young kid, all throughout high school and college, I painted a lot, I drew a lot, I experimented with all kinds of mediums. I miss that part of my life. I haven’t done much since I graduated from college. Now, I watch my kids do it, and it makes me very happy.
To learn more about the NationSwell Council, click here.
This interview has been edited and condensed.

How Do You Keep the American Dream Alive? End the Digital Divide

More than one in five Americans don’t have access to the Internet. For the majority of the disconnected, the biggest issue is cost. As CEO of EveryoneOn, a nonprofit working to close the digital divide, NationSwell Council member Chike Aguh lobbies policymakers in Washington, generating awareness of low-cost options for connectivity and partnering with corporations to provide computers and Wi-Fi to American families. Aguh has helped connect 200,000 families in the last four years, and he plans to help 350,000 more by the end of the decade.
NationSwell spoke to him about what he’s learned from serving a disconnected and forgotten group of Americans.
What’s the best advice you have ever been given on leadership?
It comes from a professor I used to have — his name is Harry Spence — when I was in Cambridge. A public manager extraordinaire, he managed a number of public bureaucracies from housing authorities to school districts. I always call him a mix of Peter Drucker [the mind behind modern corporate management] and Confucius [the ancient Chinese philosopher]. The first day of class he said, “Does the staff exist to support the manager, or does the manager exist to support the staff?”
Great managers — and by extension, great leaders — support their staff, not the other way around. Your job is to help them do their job. Particularly as I’ve moved into leadership, I’ve realized more and more that my job is making others better, and in many ways, the work that I do at EveryoneOn for the communities we look to serve is about helping them be better. It’s not about me saving them. This is about giving them the tools to empower and save and change themselves. I think the same is true of leadership, and I want an organization that can operate without me: that is the goal. I think it is very easy, particularly in a very hero-centric view of social change, to see a social entrepreneur or a CEO or a leader as the sole change. That’s not true. It’s a movement of people, not a person.
What’s your favorite book of all-time?
I would probably say “Parting the Waters: America in the King Years, 1954-63,” by Taylor Branch, which is really one of the best histories of the Civil Rights movement that there is. It’s easy to forget where we were 50 years ago as a country. In many ways, it shows us what’s possible and also what’s left to do. The movement was a movement of people, not a person. Of course, Martin Luther King figures very heavily, but there are many other people whose names we forget and don’t say enough.
What’s your proudest accomplishment?
It was as part of my work at EveryoneOn with ConnectHome. One of the communities we work with is the Choctaw Nation in Oklahoma. I think we know, but it’s important to say, Native American communities on reservations are the most underserved parts of our country. So to be able to go there with one of our tech partners, Github, from Silicon Valley and give out 136 computers to families there, take them through digital literacy workshop and have Thanksgiving dinner with them was one of the proudest and most inspiring moments I have ever seen.

Aguh’s organization, EveryoneOn, helped provide more than 100 computers to members of the Choctaw Nation in Oklahoma.

What inspires you?
I, in many ways, am a prisoner of my biography. To give you a sense of my background, my parents are from a small, out-of-the-way village in Nigeria that most Nigerians themselves have not been to and will never visit. None of my grandparents went past middle school. My dad grew up one of nine, my mom grew up one of 11. What changed life for both of them was the opportunity to come study here in the United States at public universities. My dad got a once-in-a-lifetime scholarship. He went to the University of Texas in Austin; my mom went to Rutgers. I always say, without education and the economic opportunity of this country, I would not be here, quite literally. I consistently feel like I’ve been given more than I could ever repay, but I’m going to spend the rest of my life trying. It’s what I’ve tried to do and I’m going to continue until I can do it no more.
When I was first taking on this role, I began to think that my country can’t do what it did for my parents for others without the Internet. What has happened over a generation in my family, that’s in many ways because of the American Dream. The only way that’s still possible is with everyone on and having access to the Internet. Eighty percent of kids need the Internet to do homework every night. I can tell you stories of families who go to the parking lots of hospitals or libraries to use the Internet. Ninety percent of job applications are online, particularly as you go up the income scale. Ninety percent of college applications are preferred or required to be done online. So, just with those three data points, if you are not online, you are economically and educationally marginalized. The Internet is the platform on which the wealth of tomorrow is being built through apps and tech companies. For that wealth to be shared by everyone, you need everyone on it: not just as consumers, but as creators.
The next Mark Zuckerberg is a young kid in Albuquerque, in Brooklyn, in L.A. We don’t know who they are, but we’re never going to find them if we don’t give them access to be creators on the Internet.
To learn more about the NationSwell Council, click here.
This interview has been edited and condensed.
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The Room Full of Recliners That’s Saving the Lives of Drug Addicts, An Investment in the Poor That Pays Off and More

 
Overwhelmed by Overdoses, Clinic Offers a Room for Highs, Boston Globe
The number one cause of death among Boston’s homeless? Opioid use. Overdoses are such a common occurrence that they disrupt workers’ daily tasks at Boston Healthcare for the Homeless Program. In response, the organization is making a drastic, controversial move: opening a room where addicts can come down from their highs while under medical supervision. Some claim that it’s a plan that will simply enable users; others, including the Boston Public Health Commission and the Massachusetts Society of Addiction Medicine, believe it’s an effective way to get the drug pandemic under control and reduce the number of fatalities.
Free Money Lifts People out of Poverty, and That’s an Investment That Pays for Itself, Tech Insider
Despite America’s vast wealth, more than one in five children grow up in poverty in this country. While many believe that giving the less-fortunate money increases laziness, North Carolina discovered that Cherokee tribe members receiving up to $6,000 a year from casino revenue gave parents the ability to save money and pay bills on time — all the while continuing to work the same amount as they previously did. Not only that, their children experienced a reduction in mental health problems, fewer behavioral problems and improved performance in school.
Crowdsourcing the Future of a Social Movement, Stanford Social Innovation Review
You’ve probably heard the popular saying, There’s no “I” in team. While running a major crowdsourcing campaign, funders and nonprofit leaders in the LGBTQ community learned just how powerful collaboration is at maintaining social progress. More than 14,000 ideas were collected from residents of all 50 states, creating a vast data set about LGBTQ issues — something that’s cost prohibitive for one organization to source, but that will help guide the entire movement for years to come.

Dine Out, Feed the Hungry

In New York City, nearly 235 million meals are missed every year due to poverty, but one former bartender in the Bronx has a technological solution to end that.

Spare, a mobile app launched last September, allows diners to automatically round up their restaurant bill and donate extra change to one of the city’s major food banks. Developed by Andra Tomsa, a onetime cocktail waitress and financial advisor, the app has 7,000 users who are each donating an average of $15 a month through their small change. While the user base is still small, Tomsa is aggressively pursuing partnerships with restaurants to offer loyalty coupons (think: a free drink for every third donation) to get to 400,000 users — the magic number she believes can end the meal gap in the Big Apple.

“The overwhelming majority [of those who are food insecure] are working poor. They have two to three jobs, trying to support their families, the elderly and their children on a minimum wage,” Tomsa explains. “The last week of the month, they are choosing between the electricity bill and groceries. They are going to the food pantry to supplement their budget.”

As a student at Fordham University in the Bronx, Tomsa studied the “extreme poverty” of the developing world, but only later did she realize some of those living on less than $2 a day included her neighbors in New York’s poorest borough. In December 2012, she decided to focus her attention on her immediate surroundings, including the area around Yankee Stadium where she lives. Knowing “even millennials who have no money, have money to buy beer,” she started with an analog version of Spare, by collecting dollars at six bars through an extra line on the bill (in addition to tips). But with a newborn son, collecting cash from these nightlife establishments posed logistical problems.

In November 2013, on a date nonprofit workers now call the “Hunger Cliff” because federal budget cuts to food stamps resulted in more than 1 million New York City residents having less to spend at supermarkets, Tomsa’s project took on new urgency. She decided to scale her idea by going virtual. Developing an API (a for-profit venture that her nonprofit Spare leases for a small fee) that tallies donations based on a bank statement, Tomsa was able to automate the collection process.

For those who have money to spare on restaurants, the least they can do is remember those who can’t afford dinner that night.

Homepage photo by John Moore/Getty Images.

MORE: Would Your Opinions of Criminals Change If One Cooked and Served You Dinner?

Former Prisoners Find Redemption Running a Prosperous Business in San Francisco’s Public Housing

At the age of 13, Tyrone Mullins had his first contact with the justice system in 1998, handcuffed for starting a small tussle at school. He could’ve been hit with a minor reprimand, serving a few weeks of detention or even a suspension, but instead, he was formally charged with a crime — setting Mullins on a path of near-permanent incarceration for the next half of his life. “From that point on, it was juvenile hall, county jail and prison,” says Mullins, a San Francisco native who grew up in a Western Addition public housing project. As a felon, Mullins had limited employment opportunities after each release. Rejected from positions at hotels, supermarkets, department stores, doughnut shops, Jamba Juice and McDonald’s, Mullins subsided on money from the government ($336 a month, split into two checks). “All that allows is temptation to come in and make you do another thing, follow another walk of life,” Mullins explains. “You may not necessarily want to take that route, but people do things when they’re hurting.” And Mullins was hurting.
Navigating past numerous hard knocks, in 2010, Mullins co-founded a successful business that provides jobs to public housing residents, regardless of their parole status. At three Bay Area public housing complexes, Green Streets pays employees $12.25 an hour to sort trash from recyclables and compostables. While handling garbage is far from glamorous in a city that’s home to Salesforce, Twitter and Dropbox, Green Streets’s roughly two dozen workers wear their grey jumpsuits with pride. For many, it marks the first time they’ve financially supported themselves. (“Legally,” Mullins likes to add.) In a city that’s witnessed a mass exodus of low-income African-Americans due to the rising cost of living, these denizens of the projects can finally point to ownership of an enterprise in a world where so much is out of their price range.

Tyrone Mullins leads the design team from Exploratorium, a public learning lab, on a tour of the Buchanan Mall in San Francisco.

Green Streets got its unofficial start in 2010, when a work crew arrived at a Western Addition affordable housing development, managed by the for-profit company McCormack Baron Ragan, to install solar panels. Worried about thieves, round-the-clock security was desired. David Mauroff, McCormack Baron’s vice president at the time, didn’t have the money for guards, but he had another idea: “Why don’t you hire the guys who you think are gonna steal your stuff?” Resident DeMaurio Lee staffed the job, and nothing was stolen. Mullins, meanwhile, with two out of three felony strikes against him, installed panels himself, after finding the job through a nonprofit. Four months later, after the ribbon-cutting ceremony, DeMaurio and Mullins gathered the courage to approach Mauroff (despised by most residents, Mauroff says of himself, as the man who personally signed off on evictions) and asked for more work. With a background in city-run gang intervention programs, Mauroff could see the determination on their faces and agreed to see what he could do.
The solution appeared when the complex’s next waste disposal bill arrived. At just one project, Buena Vista Plaza East (193 units, known to many as “O.C.” or “Outta Control”), McCormack Baron faced a $14,000 annual charge from Recology to haul trash to the landfill or an incinerator. As part of San Francisco’s plan to become a zero-waste city by 2020, the bill could be significantly lowered by removing plastic bottles, aluminum cans, food, soiled paper and garden clippings from the overflowing dumpsters. Mauroff, who’s now credited as one of Green Streets’s co-founders, told Mullins he would pay residents to sort through waste, earmarking any savings on his bills for their wages. “I’m not telling you how to do this. I will just help you get the resources in place for you to launch this business,” he told the two men.
Neighbors made fun of the crew digging through rat-infested trash piles in their white protective suits. Yet within six months, thousands of gallons of trash were diverted each month, saving the property 60 percent on its bills. Soon, neighbors started handing Mullins their résumés.
To turn the model into a business, complete with hiring plans, a mission statement, marketing and sound financials, Mullins enrolled in free classes at San Francisco City College’s Small Business Institute. Severely complicating matters was the fact that in the Western Addition complex, danger and temptation were omnipresent. In the courtyards, residents had to dodge literal bullets. Mullins himself was sent back to prison for two years for violating his parole.
Tyrone and his crew sort through recyclables.

While Mullins served his time, the rest of San Francisco’s black population continued its decades-long “black flight.” (Since 1970, the city’s portion of African-Americans has been halved, from 13.4 percent to just 5.8 percent in 2014.) Green Streets employees interviewed for this story feel keenly aware of their skin color. Unprompted, they often identified others by race: Mauroff was a “white dude”; neighbors, a “bunch of black people.” They feel that racial differences have been exaggerated by California’s penal system, with which many public housing residents come into contact. In the past, more than half the lockups in San Francisco’s jail have been African-Americans, and last year, four city cops were investigated for trading bigoted text messages. Even in this famously tolerant city, race continues to be a point of tension, says London Breed, one of two African-American city supervisors on the city’s nine-member board. “I am just trying to hold on to evidence that blacks ever existed in San Francisco,” Breed, who grew up in Western Addition public housing, tells the Los Angeles Times.
For those African-Americans who have stayed in the city, the economic outlook looks bleak. The median household income among black residents has fallen to a slim $29,500, while all other racial groups have seen wages rise. (By comparison, the median household pay for white residents, thanks to tech money, now exceeds six figures: $104,300.) Roughly one quarter of the city’s black population relies on subsidized housing, according to data from the Mayor’s Task Force, but the lifeline doesn’t begin to meet demand (only 3.6 percent of applicants receive housing through a lottery system). For the lucky few, like Green Streets employees, housing may be affordable, but the city is anything but.
Gentrification isn’t the only reason why some neighbors are gone: gun violence regularly racks the housing developments. “In San Francisco, with this extreme wealth and income disparity, most of our crime is really centered, not in, but around public housing, these little pockets of poverty isolated from the $1 to $2 million homes right across the street,” Mauroff observers. Last summer, a 19-year-old girl was gunned down in a spray of bullets. The girl’s aunt, Shannon Watts, is Green Streets’s human resources manager. A victim of gun violence herself (taking a bullet in her right leg in 2012), Watts says that her work with Green Streets helped her overcome the debilitating trauma that once kept her captive inside her apartment, door locked and shades drawn.
The difficulties that Green Streets’s employees encounter are considered a badge of honor, a sign of how much they’ve overcome to reach their current success — meager as a minimum-wage job might look to any of the Bay Area’s elites. When Mullins finished his two years in prison, he enrolled in Project ReMADE, a 12-week program at Stanford that trains ex-cons to be entrepreneurs. “I see the transformation I’ve made, and I’m honest with myself,” Mullins says today. “I continue to be a work in progress.”
Reinstated as Green Streets’s operations manager and the leader of the business development team, Mullins took his education back to the informal economy of the projects, where some residents earn extra cash by doing each other’s hair, fixing cars and babysitting, while others sell drugs and break into cars. This self-contained marketplace arose because so many are kept out of workplaces by criminal records or lack of job experience, Mauroff notes. Green Streets bridges that transition to the working world, though it’s not without its bumps. Turf wars between gangs in different housing projects sometimes bleeds over when rivals are staffed together on company cleanup crews. Randolph Lee, the 48-year-old operations supervisor, says he’s responded to fights, stabbings and “a little bit of gunplay.”
A “two-time ex-felon” convicted of murder, Randolph has regularly been tempted to snap back to his old ways. Before he got the job with Green Streets, he says, “I was ready to go back to what I had done before. Just hustling, you know?” he recalls. “I was on my way back to do something I wasn’t supposed to do: I was going to go get it, go get some bread to pay bills.” Since starting with Green Streets in 2013, Randolph has been promoted through the ranks. In his current role as supervisor, he helps employees productively deal with their anger, pointing to his own story: “The only thing we have is our pride, and how far could that go if we allow ourselves to get incarcerated for life,” Randolph says. “I done terrorized and fought my community. It was time to heal my community. I never wanted my last legacy of myself just being a screwup.”
Green Streets operations supervisor Randolph Lee, pictured with Meaghan Shannon-Vlkovic of Enterprise Community Partners, at the Arthur M. Blank Family Foundation Film Series in Atlanta.

Mullins envisions the same impact helping the poorest residents of Detroit, St. Louis, Miami and Phoenix, but a recent failed expansion to nearby Richmond and Oakland shows any scaling must overcome logistical issues. Because the two East Bay cities don’t have strong zero-waste initiatives that discount hauling of recyclables and compostables, the trash bill at housing projects only increased by hiring Green Streets. That’s not to say the model can’t be applied elsewhere, but green subsidies will have to be in place for it to work.
The Western Addition and Plaza East projects serve as evidence of just how successful this business can be. There’s a changed vibe and it’s cleaner, too, as 60,960 gallons of trash are being diverted into other waste streams. But more importantly, there’s fewer men on the corner, whispering street names for drugs to passersby. Many, like Randolph, now work for Green Streets, a model demonstrating that an entrepreneurial spirit can be found in any community, Mauroff says, no matter how unexpected. “A bunch of guys and girls in public housing aren’t given the credit for showing they can do that,” he argues. “I want people to understand that: Under the right circumstances, everyone will go back to work and try to compete in the market.”
For all the frustrations tech startups have unleashed on the Bay Area, they’ve also instilled a sense that the calcified structures of the past don’t necessarily need to be around tomorrow. Mullins brought that Silicon Valley ethic to the Western Addition projects. He deserves credit for his own powerful disruption: not just finding a new way to sort trash and manage its pickup, but for an entirely new vision of labor for those the tech world’s prosperity is leaving behind.

For Education to Improve, Emotional Learning Must Be Emphasized

In his 20s, as a Teach for America fellow in a Washington, D.C., classroom, Nick Ehrmann, found himself reading Shel Silverstein’s poem “The Little Blue Engine,” which satirizes the well-known kid’s story of the Little Engine That Could who repeats, “I think I can, I think I can,” to power its way up a steep hill. In Silverstein’s version, instead of reaching the summit, the train slips backwards and crashes: “If the track is tough and the hill is rough, / thinking you can just ain’t enough!” the poet writes. Ehrmann took the lesson to heart and, after completing graduate work in sociology at Princeton, founded the educational nonprofit Blue Engine, its name a nod to the poem.
As CEO, Ehrmann takes the hard look at the shortcomings in our nation’s secondary schools, rejects pat inspirational messages and instead provides students with critical support to succeed in higher education. Blue Engine’s most important innovation is the introduction of teaching assistants (known as BETAs), mostly recent college grads, in the classroom. By breaking up large classes into small groups, teaching assistants personalize lessons for class performance and learning styles. With 89 BETAs in seven schools today, the program has been shown to nearly double the number of college-ready students — a 73 percent increase at three schools, according to New York’s 2013-14 Regents test data — and cut the number of failing students by one third.
On a recent weekday morning, Ehrmann, wearing a scarf against the 34-degree chill, plopped down at a table at Au Bon Pain in Lower Manhattan’s Financial District. NationSwell spoke to him about rethinking the education sector, leadership and fatherhood.
What’s the best advice you have ever been given on leadership?
There’s an expression that we have here that we have to earn the right to do this work. I think there’s a pervasive illusion that the fact that you have good intentions is going to lead to positive outcomes. And in actuality, it can lead to feelings of entitlement and arrogance and a lack of partnerships — true partnerships — in the communities in which we work. So from the minute we step foot into the office or to a school or to a classroom and sit across the table from a young person, who are we to say that we deserve to be there? We have to earn the right to be there in the eyes of young people, teachers, parents and each other. That’s number one. It feels like that’s the most grounding way to honor the work and not lose sight of what’s most important, which is achieving results.

Nick Ehrmann (far right) stands with President Barack Obama and First Lady Michelle Obama at the College Opportunity Summit in Washington, D.C., Jan. 16, 2014.

What innovations in your field are you most excited about right now?
Number one is broadening the evidence base in how we define success, continuing to embrace academic achievement outcomes, but also incorporating measures of student growth, social-emotional learning, learning climate and the ways that schools can and must nurture the growth of young people more holistically. Students aren’t just data points. They’re people, and I think we’re seeing a really reductionist narrowing of what success means into standardized test scores at the expense of things that help young people grow and learn and develop independently in their lives. I think the pendulum is swinging back.
What’s currently on your nightstand?
Dude, I have like 5,000 books. Hmm…
What’s your favorite movie of all-time?
I have three boys under five [years of age]…we’re watching “Cars 2” and “Wall-E” for the 14th time, and actually, I just watched the Star Wars trilogy — the original three — with my four-year-old, and he was glued to the set. It’s just amazing.
What’s your biggest need right now?
Sleep! No, I think I’ve got it: a relaxation of the assumption individual organizations can or should scale to solve social problems alone and to encourage the essential forms of collaboration in systemic partnerships, where the most promising organizations become part of a much broader theory of change in how problems get solved. Look at Malaria No More, for example. There was no single organization that would have set themselves up to become the global malaria response. Too often, I think, entrepreneurs face pressure to scale to the size of the problem alone.
What inspires you?
Working with an incredible team. Having the chance to be part of an organization that sees the strengths in young people, instead of their weaknesses and deficits, and builds from that strength without taking credit for it. And the sliver of possibility that this work is going to have a dramatic impact on how students learn across the country.
In turn, how do you try to inspire others?
It’s easy to lose sight of what drives us and unites us as an organization, when the work itself is so hard. And part of my role is to consistently hold that vision and sense of possibility, just grounded in young people, to hold that front and center, so we can recharge.
What’s your perfect day?
I thrive on routine. I’m just going to describe my current day. A perfect day: I’d say it starts with not waking up three times in the middle of the night, step one. Step two: Cook breakfast for my boys. Get in a quick run in Central Park. It’s equal parts being in the field at schools and managing teams. Getting home in time so that Annie [my wife] and I could put the boys to bed. And eking out 36 minutes of “Homeland,” before I fall asleep on the couch. #LivingTheDream.
What don’t most people know about you that they should?
I was a musician for most of my life. I come from a family of musicians. I play cello, so I grew up doing classical and jazz ensemble work most of my life. I miss it. That would be part of my perfect day, if I had the time. I started around [the age of] four and put it down in my early 20s.
What do you wish someone had told you when you started this work?
To not to apologize for thinking big. And to not allow caution or fear to limit people’s sense of what’s possible.
To learn more about the NationSwell Council, click here.
This article has been edited and condensed.

Meet The Educator Who Accurately Predicted Technology’s Potential to Transform Student-Driven Learning

Elisabeth Stock founded PowerMyLearning, a national nonprofit that leverages technology to transform teaching and learning in low-income communities, in 1999 — a time when the cloud was still in the sky, the search engine Google was only a year old and most still logged on via a dialup connection. Even then, Stock saw software’s potential to boost students’ learning, but she didn’t want to replace classroom teachers with lessons on a screen; instead, she wanted the technology to strengthen the learning relationships among students, teachers and families. Today, Stock points to growth in math proficiency (and great gains amongst children with learning disabilities) at PowerMyLearning partner schools across the country compared to similar schools.
NationSwell sat down with Stock at the organization’s offices in the Garment District of Midtown Manhattan and discussed her outlook on leadership, learning and racing a Chevy Impala with her dad.
What’s the best advice you’ve received on leadership?
There’s this expression of the mirror and the window. What really strong leaders do is this: when things go right, they look out the window to see who they can give credit to. And when things don’t go well, they look in the mirror, and say, “What did I do wrong?” Really lousy leaders do the reverse. When things go badly, they look through the window and ask, “Who can I blame?” And when things go really great, they say, “Oh, look at me! I’m so great!”
What innovations in your field are you most excited about right now?
I’m very excited about how the technology is becoming much more user-friendly for teachers to do data-driven instruction and support student-driven learning. I also think we’re at a particularly exciting moment in time because the prevalence of cell phones and smartphones in the inner city has gotten really high, which provides the ability to combine texting with other things we’re doing to help parents stay in the game with their kids’ education.
What’s on your nightstand?
It’s depressing. You really want to hear it? I’m reading “When Breath Becomes Air,” which is a book about a young doctor [Paul Kalanithi] who gets diagnosed with stage IV lung cancer and decides he’s going to write a book before he dies. And then the other one I always have is “Thinking Fast and Slow,” [by winner of the Nobel Prize in Economics, Daniel Kahneman].
What’s your biggest need right now?
PowerMyLearning is in the process of developing our national board. Finding people who want to get involved in our work and will bring their networks, hearts, heads and wallets — all those pieces that will help us get better — is probably our number one need.

At the annual PowerMyLearning Innovative Learning Awards, Elisabeth Stock, far right, is pictured with former board member Ellen Schubert and program participants Jennifer Peña and Kateleen Lopez.

What do you wish someone had told you when you first started this job?
The key thing is to surround yourself with good people and to surround yourself with people who really believe in what you’re doing. You may meet somebody who has the best skill set for what you’re looking for, but if that person is not super excited about what you’re doing, it’s not worth it to bring them on board. They don’t have to work the same hours as you, but they have to be as committed and passionate as you.
What inspires you?
The thing that inspires me is this really strong sense of unfairness that exists, that if you are born in a certain zip code, you have different outcomes than someone else. It just seems, to me, so wrong, and I’m very driven to change that.
What’s the accomplishment that you’re most proud of?
I think it’s two things. We’re all about developing the capacity of people, so I’m very proud of helping teachers become better teachers and helping parents know how they can be more helpful for their kids at home, and then, seeing my staff do the same thing. We have people on staff who have been here for a long time and seeing them grow and develop is just so rewarding. If you can do that, you can do anything. All these other things we’re trying to make happen (like kids having better academic outcomes and socio-emotional learning), will happen if capacity is developed.
What’s something that most people don’t know about you?
Growing up, my father was a psychiatrist, so you’d assume that he’d be this kind of quiet, docile, glasses-wearing kind of guy. As my mom described it, she married Clark Kent but got Superman. The other side of my dad was that he was really into car racing. He could not wait until I turned 16, so I could start racing with him. He started me off taking the Chevy Impala out on weekends to race around cones in a parking lot, and eventually I graduated to a real track going 100 mile per hour on the straightaways. I think that my interests in how things work physically (I studied biomechanical engineering as an undergrad), a lot of it came from my dad.
What does your perfect day look like?
Every day is a perfect day. I don’t complain a lot. I mean a perfect day is when everyone is healthy and putting in their all, including my kids and my husband. You go home and everyone’s happy, and at work, you’re strengthening your own relationships. I’m not going to say it’s a day where you hear about some big grant or we get state test results back and our kids have done well, because those are just easy days. Those aren’t necessarily the best days. The best days are when you work hard, right?
To learn more about the NationSwell Council, click here.
This article has been edited and condensed.

The Zero-Energy Way to Produce Food, How to Build Hope in a Poisoned City and More

 
What’s Growing On at The Plant?, onEarth
On the southwest side of the Windy City, a former meatpacking plant is now the home of The Plant, an incubator of 16 food start-ups. Tenants work together in order to be as sustainable as possible — literally, one business’s trash is another’s storage container, recipe ingredient or energy source. The long-term plan for this urban agricultural experiment? Sprout numerous Plants across the nation.
Life as a Young Athlete in Flint, Michigan, Bleacher Report
In a city under siege by its poisoned public water system, hometown heroes are using basketball to raise awareness and kids’ spirits. Kenyada Dent, a guidance counselor and high school hoops coach, uses the game as a tool to motivate his players towards opportunities outside of the struggling city; another coach, Chris McLavish, organized a charity game featuring former collegiate and NBA players that grew up in Flint. The activity on the court doesn’t make the tap water drinkable or erase the damage already inflicted, but it does bring much-needed joy to a city overcome with despair.
Truancy, Suspension Rates Drop in Greater Los Angeles Area Schools, The Chronicle of Social Change
A suspension doesn’t just make a child miss out on a day of learning, it also increases the likelihood that he’ll go to prison. Because of this, many school districts in the Golden State now implement restorative justice practices — a strategy that uses reconciliation with victims as a means of rehabilitation — instead of traditional, punitive disciplinary measures. Suspension rates and truancy filings have decreased, but racial discrepancies still exist when analyzing discipline statistics.
MORE: Suspending Students Isn’t Effective. Here’s What Schools Should Do Instead

The Impoverished Often Choose Between Buying Furniture and Food. This Group Makes Sure They Have Both

Dr. Mark Bergel hasn’t slept in a bed since 2008. But thanks to his efforts, many of his neighbors have.
While volunteering at a Washington, D.C. nonprofit that delivered meals to impoverished residents, Bergel noticed that many families lacked enough beds for all of a household’s residents — or they didn’t have any beds at all. Learning that many of those living in poverty forgo basic furnishings in order to put food on the table, he started A Wider Circle.
The organization’s largest initiative, Neighbor-to-Neighbor, accepts donated furniture and distributes it to low-income residents across the Washington, D.C., area. A Wider Circle also operates the new Wraparound Support program, which enlists up to four volunteers to focus on one individual or family as they seek to rise out of poverty.
Watch the video above to see why Bergel sleeps on his couch and how A Wider Circle is making life better for almost 16,000 adults and children each year.
MORE: As Extreme Poverty Increases Nationwide, This Texas County Finds the Secret to Drastically Reduce It

The Van That’s Saving the Lives of Homeless Kids, a Better Way to Govern Locally and More

 
Mobile Clinic Serves California’s Growing Homeless Youth Population, KQED News
In the Golden State, the number of school-age homeless children has jumped by a third in just three short years. Unstable living environments wreak havoc on these youngsters, resulting in increased risk of chronic illness, mental health disorders and trauma. Doctors aboard the Teen Health Van provide free medical (both physical and mental), nutritional and substance abuse care to hundreds of uninsured and homeless youth.
In Snow Removal, a Model for Change, Governing
City officials in St. Paul, Minn., set out to improve how snow was removed from roadways, but in the process, found a smarter method of governing. The unique approach (which should be replicated nationwide) involved teams consisting of outside consultants, working pro bono, and members of the Department of Public Works, who could provide internal perspectives. (Normally, consultants work on their own to create recommendations.) The result of this public-private pairing? More effective snow removal, and innovative, restructuring changes that DPW employees embraced.
When Families Travel for Medical Care, Strangers Open Their Homes — and Arms, Stat News
Health insurance can help defray the costs of medical expenses, but little financial assistance is available for housing expenses incurred by patients and their families when they must receive life-saving treatments at hospitals far from their homes. Since 1983, the nonprofit Hospitality Homes has been connecting out-of-towners (most are low-income) with host families providing a free place to stay in Boston, where the average hotel room costs more than $100 each night.