Back in 2006, when Rafael Toquinto, Jr. started working at a warehouse in Denver where Goodwill Industries sorts unsold clothing and household goods for recycling, his coworkers wouldn’t even say hello to him.
The snub wasn’t on purpose. His fellow employees simply didn’t know how to greet him in a way he’d understand.
Why? Because Toquinto, Jr. is deaf.
But now, he and the 16 other deaf Goodwill employees can enjoy some water cooler chatter with their coworkers — thanks to a free class the nonprofit is offering all employees.
Nicki Cantin, a recycling operations assistant who oversees the warehouse where Toquinto works as a certified forklift driver, said that managers were worried that if there was an emergency, they wouldn’t be able to alert deaf employees about it. “We’re supposed to be working as a team, but we couldn’t even talk to each other,” Cantin told Thad Moore of the Denver Post.
For the past two months, warehouse workers have met twice a week for an American Sign Language class taught by Cathy Noble-Hornsby, deaf services program manager for Goodwill Industries of Denver. Toquinto and other hearing-impaired employees work together with their coworkers, helping to teach them sign language and correcting their hand positions. They also demonstrate a sign when a coworkers finger spells what they want to say.
“We’re not outsiders anymore,” Toquinto told Moore.
Toquinto even makes sure his coworkers practice. When they interact with him on the job and lapse into writing what they want to say to him on paper, “I’ll go, ‘OK, enough writing now,'” Toquinto said. “Now come into my world.”
Toquinto trained a new deaf coworker, Josue Candelaria-Facio, on the ins and outs of the warehouse, such as where everything goes — something that Toquinto struggled to learn in the days before all the coworkers could communicate. “I really feel kind of proud that they’re willing to learn my language,” Candelaria-Facio told Moore. “It’s really nice — even on that basic level — to be able to communicate.”
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Tag: hearing impaired
This Seattle Seahawks Player Made the Super Bowl Sound Sweeter to These Hearing-Impaired Twins
The story is enough to soften the hearts of even the most diehard Denver Broncos fans (this writer included). Derrick Coleman, the Seattle Seahawks’ hearing-impaired and tough-as-nails fullback, received a letter recently from 9-year-old Riley Kovalcik, who along with her sister Erin, shares his disability. “I know how you feel.” Riley wrote. “I also have hearing aids. Just try your best. I have faif [faith] in you Derrick.” The girls’ father tweeted the heartfelt letter to Coleman on January 21st. The next day, he tweeted his own letter back. “I want you to know that I always try my best in everything I do and have faith in you and your twin sister too,” Coleman wrote. “Even though we wear hearing aids, we can still accomplish our goals and dreams.” He ended the letter with a wish to meet the girls sometime to “play some sports or games.”
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Well, he did a lot more than that. On Thursday morning, the girls appeared via video stream from their home in New Jersey on Good Morning America, where they were visited by Derrick Coleman himself. The trio took a selfie (naturally), and then Coleman delivered them an even bigger surprise: tickets to the Super Bowl for the whole family. The girls’ reacted with huge smiles and an even bigger hug.
Coleman is the first legally deaf player in the NFL and recently became a bit of a spokesman for people with disabilities after starring in a Duracell commercial that has been viewed almost 14 million times on YouTube. The ad told the story of how Coleman was bullied growing up and that he was told to give up his dream of playing in the NFL. Not surprisingly, this resonated with the Kovalcik twins. “The first time I saw it, we were actually tearing a little bit,” Riley told GMA. “We were so happy that there was actually somebody that was good and could understand everything about hearing aids and that could help you.” Needless to say, this heartwarming Super Bowl story is not soon to be forgotten.
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