6 Ways Every Boss Can Bring Diversity to the Workplace

As tech companies continue to receive heat over their lack of inclusivity of women and people of color, more studies are showing that there is a measurable benefit to focusing on diversity in the workplace.
Through a mix of civic action on tax reform, altering hiring practices and recognizing religious differences, here are six examples of how to push for more inclusivity in your own workplace.

1. Attract More Women With Different Incentives

When Netflix announced a revision to its parental leave policy to include a minimum of three months’ full pay for hourly employees and up to 12 months for salaried workers, the internet was abuzz with how much progress American companies were making when it came to the new moms in their ranks.
But Netflix is an exception to standard policy. Currently, federal law only requires large and medium-sized companies to provide 16 weeks of parental leave, all unpaid. And there is even less support for working mothers, as federal subsidies for childcare are at a 12-year low.  
To improve the landscape for working women, look to Canada. After our northern neighbors altered their tax system in the 1980s and ’90s to allow for childcare subsidies and mandatory paid maternity leave, more women joined the workforce. Today, there are about 8 percent more women working in Canada than in the U.S.

2. Embrace Global Workers — And Their Customs

All companies want to grow their business and increase their bottom line. One way to do that: Sponsor international workers.
Yet when it comes to bringing in new people from across the globe, most industries rely on old hiring tactics, using generic language in job listings or posting to job sites that aren’t used in other countries.
“There has been an idea for some time that you could standardize the [human resources] function globally,” said a 2012 report from KPMG International. “Many markets today, though, are so distinct that [HR] needs to focus on understanding local needs.”
In the same study, leaders from multiple companies found that international workers were essential to their business. For those pushing to hire people from other countries, the process was found to be the most successful when HR departments accommodated the worker’s local customs and culture.

3. Include More Holidays on the Company Calendar

New York is one of only a handful of cities that observe holy days of multiple religions. In 2015, the city’s school system added two Muslim holidays to its number of days off and have also designated times during which students of certain Christian denominations can leave school one hour early for religious study.
For businesses that want to do the same, the website Diversity Best Practices has a full list of religious and cultural holidays, including the Indian feast holiday Makar Sankranti (Jan. 14) and Native American Citizenship Day (June 15). Some companies have taken up the trend; UPS, for example, recognizes a number of cultural holidays such as Passover and the Chinese New Year.
“The key … is to make sure no one feels excluded or forced to participate in workplace festivities,” according to a post by the Society for Human Resource Management.

4. Use Technology as a Guard Against Implicit Bias

Despite a hiring manager’s best efforts to avoid discrimination in interviews, it’s completely natural to have biases — and it’s even harder to recognize them. To best diversify a workforce, it’s crucial to take a look at the technology that’s being used to communicate with potential hires, from how the job is posted to the method used to extend an offer of employment.
When the social media developer Buffer changed job descriptions from “hackers” to “developers,” they found women applied to the jobs more often. “It was eye-opening for us to realize the ways we had perhaps been implicitly biased without realizing it,” wrote one employee for the company’s blog.
Companies can utilize software that analyzes internal emails, documents and job postings in real time to avoid bias. Joonko, for example, “can identify events of conscious and unconscious bias,” says cofounder Ilit Raz. “The point isn’t just to hire more diverse people, but the right people for your company.”
Gapjumpers and Blendoor are two companies whose software removes a candidate’s name and any data not relevant to the job descriptions so managers can base hiring decisions solely on merit. The Google Chrome extension Unbias also blurs out LinkedIn images and names to reduce unconscious bias. Think of it as hiring à la “The Voice,” where judges hear singers before they see them.

5. Dish Out Diversity in Lunchrooms

Outside of benefiting a business’s bottom line, having a diverse work environment also introduces other people to cultures they might not otherwise interact with.
Communities are better strengthened when the people in them socialize with one another, says Harvard sociologist Robert Putnam. As the Houston Chronicle put it, “When a variety of viewpoints are thrown into the problem-solving mix, new and innovative solutions can be reached.”
Encouraging social diversity can be as easy as mixing up the menu. In Australia, for example, companies are encouraged to participate in A Taste of Harmony, a program that introduces employees to new cultures through food. And if you have a fairly diverse workforce already, try organizing a potluck where staffers bring in their favorite cultural dish to share.

6. Enlist Outside Expert Help

More companies are starting to beef up diversity by hiring outside help, such as diversity consultants, to oversee their company strategy.
Organizations like Paradigm and Project Include, cofounded by former Reddit CEO Ellen Pao and other high-profile female techies, help startups analyze their company’s needs, and then hire and retain diverse talent.
“We convened as a group of tech women to strategize and try to move diversity forward by having hard conversations and redirecting efforts,” reads Project Include’s manifesto. “We want to provide our perspectives, recommendations, materials, and tools to help CEOs and their teams build meaningful inclusion. We know how hard change is from our own experiences.”

How New Americans are Shoring Up America’s Economy

Walk down Main Street in your community and it’s likely that you’ll pass by a lot of immigrant-owned businesses.

In the new report “Bringing Vitality to Main Street,” the Council of the Americas and the Fiscal Policy Institute find that between 2000 and 2013, immigrant-owned businesses were responsible for all the net growth in Main Street businesses — from restaurants to hairdressers to auto body shops — throughout the U.S. and in 31 of the largest 50 cities in the country.

Immigrants own 53 percent of America’s grocery stores, 45 percent of its nail salons and 38 percent of its restaurants. Overall, immigrants own 28 percent of the Main Street businesses in America, even though they only comprise 16 percent of country’s population.
The authors of the report included businesses owned by both documented and undocumented immigrants in the study, zeroing in on three areas where vibrant immigrant communities have revitalized neighborhoods and cities: Philadelphia, Nashville and the Twin Cities.
Jennifer Rodriguez, executive director of Philadelphia’s Mayor’s Office of Immigrant and Cultural Affairs, tells NBC News that the report, “really tells a story of how hard-working they are and how they are contributors to our city, how they helped bring back neighborhoods that have been in decline.”
In addition to contributing to business growth, immigrants seem to be shoring up the housing market as well. Gillian B. White writes for National Journal that while millennials have so far proven to be less likely than previous generations to purchase real estate, buying a house is still a key goal for many immigrants. In fact, according to the Harvard Joint Center for Housing Studies, immigrants are responsible for 27.5 percent of the growth in homeownership over the past 20 years. Unlike their millennial counterparts from non-immigrant families, the children of immigrants account for the largest increase in the growth of households headed by people under age 30.
As Rodriguez says, “I often say that what is good for immigrants is good for everyone.”
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When the Elderly Need Help With Chores, This Concierge Service Does the Heavy Lifting

Who has time to launch a start-up while she’s still finishing her bachelor’s degree?
Somehow, 25-year-old Amanda Cavaleri of Denver, Colo. did, building on inspiration she received during a year off from school.
Six years ago, Cavaleri was torn about what to major in: classics or business? So she took some time off and worked as a server at The Academy, a Boulder, Colo. retirement community.
Cavaleri tells Claire Martin of the Denver Post that one woman at The Academy couldn’t communicate well, though she could indicate yes or no. “I was serving coffee and tea one day, and I noticed that she always had the same kind of tea. I wondered if she might be bored with it, and might want to try a new kind. So I brought over all the tea choices, so she could pick the tea she preferred. It made such a difference to her. Who knows how long she’d had to drink that same tea? And I knew I’d found my passion.”
Cavaleri began to dream up a business plan for a concierge service for the elderly — a company that would help clients with chores and errands, especially those who live far away from their family members, while connecting millennials with senior citizens.
Soon, she founded Capable Living, a start-up she runs while finishing her bachelor’s degree in business at Regis University.
Capable Living offers help to elders with day-to-day chores, post-surgery needs and travel. And Calaveri has become one of the leading lights of the eldercare industry.

As for her future plans, Calaveri tells Martin, “One of the problems we’re trying to solve is how to get high school and college grads to work with elders, at least for a couple of years, so the younger people can get the benefit of the elders’ experience…There’s such talent out there, and so much potential. How do we shift our attitude toward aging so that we, as a society, value elders’ experiences? We need a cultural paradigm shift.”

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You Won’t Believe the Surprising New Uses for Old Shipping Containers

Excess shipping containers are a big problem — literally. According to Jason Blevins of the Denver Post, there are 34.5 million of them in the world. Shipping companies use each one for a decade or two, then the hulking steel boxes are destined to spend eternity in a landfill.
But more people are starting to rethink what these containers could be used for, including Rhino Cubed, founded by businesswoman Jan Burton and Sam Austin, an architect who specializes in using reclaimed materials. Launched on Earth Day in Louisville, Colorado, Rhino Cubed builds small, artful homes out of discarded shipping containers.
The company offers three models of 160-square foot shipping container homes, including a $60,000 deluxe version that contains art and metalwork and two less expensive styles with added flooring, doors, and walls. Environmentally-friendly aspects of the tiny houses include solar panels that generate energy for a refrigerator and a water tank to catch rainwater.
“We really wanted to create something that would work off-the-grid,” Burton told the Denver Post. “I like to think we can preserve Mother Nature while still living in the middle of it.”
Another Colorado project making use of old shipping containers is the 25th & Larimer building, which opened in Denver last November. The development was created out of 29 repurposed steel shipping containers, and its first tenant was Topo Designs, a company known for its rugged rucksacks and backpacks that are manufactured in the Rocky Mountain state to ensure factory worker safety. Jedd Rose of Topo Designs told Ricardo Baca of the Denver Post, “It fits within our ethos, because it’s simple. Shipping containers are already out there. You can reuse them. They’re modular. It’s such a great idea.”
With shipping container projects recently built everywhere from London to Las Vegas, it sounds like the global backlog of these steel boxes is starting to ease.
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This Novel Concept Works to Cook Up Successful Eateries

Many gifted cooks, encouraged by the praise of enthusiastic and well-fed family members, dream of starting their own restaurants. But between purchasing food, renting a commercial space, paying fees for licensing, decorating the interior, paying the waitstaff, and the countless other expenses associated with opening an eatery, it’s an understatement to say that being a restauranteur is expensive.
And for low-income people, the costs associated with getting into the food business can be prohibitive. That’s why there are now about 150 kitchen incubators across the country,” according to Melissa Pandika of Ozy Magazine.
These kitchen incubators help low-income people share their culinary gifts and navigate the complex laws and paperwork required to sell food to the public. They work much like business incubators for entrepreneurs — providing workspace, support, and mentorship to participants.
One successful kitchen incubator is La Cocina, located in the Mission District of San Francisco. La Cocina’s executive director Caleb Zigas noticed that many immigrant and low-income women were running food businesses illegally, whipping up batches of burritos or empanadas at home and selling them on street corners. Why not help them form a legitimate business, he thought, “transitioning from informal to formal,” as the motto on La Cocina’s homepage states.
La Cocina screens prospective low-income restaurateurs to help those most likely to succeed on the basis of solid business plans, enthusiasm, and delicious food. Each year, La Cocina admits 12 new businesses  to begin a six-month training period, followed by a two-to-five-year period of support as the chefs get their businesses up and running. Since La Cocina started in 2005, 15 businesses have successfully launched, including Veronica Salazar’s El Hurache Loco, which employs 19 people and earned $1.2 million its first year.
Zigas told Pandika, “A program like ours really recalibrates the opportunity index. You can say to the people who live in your city, ‘It’s hard but anybody can do it.’ That’s often not true because so many opportunities require wealth and capital. We try to eliminate that.” So the next time you enjoy authentic street tacos, Ethiopian delicacies, or Vietnamese spring rolls, you might have a kitchen incubator to thank.
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