The Unique Way That Charlotte Houses Its Homeless

Giving apartments to the chronically homeless sounds like a nutty idea, right? Turns out, it might not be so crazy after all.
When the Urban Ministry Center in Charlotte, North Carolina proposed building apartments to gift to homeless individuals in the community, some greeted the idea with derision. Naysayers believed that doing so rewarded bad behavior. But the interfaith organization forged ahead with the plan, using government grants and private donations to build a $6 million housing complex consisting of 85 units.
And now, a University of North Carolina at Charlotte study examining the first year of results found that giving housing to the homeless — even to those who have substance addictions or are mentally ill or can’t meet the requirements to stay in regular shelters — saved the city money. A lot of money, in fact: $1.8 million dollars.
Not only did the occupants of the complex, called Moore Place, visit a hospital 447 fewer times, but they also were admitted for 372 fewer days.  Arrest numbers of residents also decreased by 74 percent, and tenants spent 84 percent fewer days in jail. These drops in city service usage is what resulted in the more than one million dollars in savings.
These findings have motivated Charlotte officials to build more projects that take a housing-first approach to helping the homeless. Charlotte’s Neighborhood and Business Service Department is currently considering proposals for ten more homeless housing projects. Plus, there are plans to expand Moore Place to 120 units.
One disabled Moore Place resident, Michael Byrd, visited emergency rooms 24 times the year before he moved in, accumulating $268,000 in medical bills. The year he moved in, he visited the hospital just five times, costing taxpayers only $9,000. Byrd told Mark Price of the Charlotte Observer, “When I was on the streets, my worst night was trying to sleep bundled up in an abandoned car when it was below freezing. It scared me.”
Caroline Chambre, director of HousingWorks for the Urban Ministry Center, told Price, “You can’t argue with the statistics. This approach was controversial at one time because of the stereotype of who the homeless are, and we had to change that stereotype.”
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San Francisco’s Tech Talent Lends a Hand to Help the Homeless

Because they want to concentrate their funds and efforts on helping people, nonprofits often have little money or expertise to devote to developing sleek websites, mobile apps, or other tools that draw on the latest technology.
That’s why ReAllocate, a nonprofit that organizes San Francisco’s tech talent to volunteer for the city’s needy, set up its “Hacktivation for the Homeless” from March 28 through 30. Almost 100 software engineers turned up to work on the tech problems of 12 nonprofits serving the homeless of San Francisco.
Among the requests? Larkin Street Youth Services wanted a mobile app that would keep the homeless teens it serves up-to-date on services and allow them reserve beds in its shelter. The Homeless Prenatal Program wanted to enable patients to register online, rather than by filling out paperwork at the office. And the Homeless Employment Collaborative (HEC) wanted to be able to track the people it serves and measure the effectiveness of its programs.
HEC executive director Karen Gruneisen told Josh Wolf of Shareable, “After folks have graduated from our program and gotten a job, they are no longer part of our program and they don’t have a lot of incentive to stick around and stay in touch with us. A smartphone with continued data service in exchange for completing a quarterly survey with status on employment and housing can be just the incentive that we need.”
The nonprofits pitched their needs to the software engineers, then the coders got to work. This hackathon, however, had a unique twist: Instead of working nonstop (which is typical of hackathons), these tech workers were encouraged to take a break from coding and go out on the streets and talk to homeless people, filming their interviews if possible.
Illana Lipsett of ReAllocate told Nellie Bowles of Recode.net, “It’s about fostering a level of empathy between the tech workers, the nonprofits, the homeless. Often, it’s just about creating opportunities for people to interact.”
Organizers hope events like this Hacktivation will ease the growing tensions between tech workers in booming San Francisco and the poor people that the growth has left behind.
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