Technology is reshaping healthcare access, but progress is uneven. AI, digital tools, and data platforms have the potential to extend care to underserved communities, address workforce shortages, and improve outcomes. At the same time, gaps in infrastructure, trust, and governance risk widening disparities rather than closing them.
On May 5, NationSwell convened a group of leaders from the healthcare, technology, philanthropy, and the social sectors to unpack how AI and technology can be used to connect more communities to quality care. Together, the group focused on practical strategies for deploying technology responsibly, building partnerships that center community needs, and ensuring that innovation strengthens equity, affordability, and trust in healthcare systems. Some of the most salient takeaways from the discussion appear below:
Key Takeaways:
Ensure that technology empowers community health workers as relationship builders. AI and tech are most valuable when they augment the work of community health workers rather than substitute it. The trusted, relational role that CHWs play in their communities is the irreplaceable foundation of effective care connection. All technology deployed should be designed to protect and extend that capacity.
Design AI tools with CHWs and communities. The most responsible AI adoption in healthcare requires community health workers and the communities they serve to be active participants in tool design. Without mechanisms for feedback, bias mitigation, and accountability, technology risks widening the very health inequities it aims to address.
Prioritize data security and trust as foundational. Organizations working at the intersection of technology and community health must treat data stewardship with the same rigor as the healthcare system itself. Achieving certifications, committing to governance structures, and designing platforms that bring AI into the human loop are essential to maintaining the trust that makes community engagement possible.
Address the full picture of need, not just point-of-care data. Existing data systems often capture only what brings someone into the healthcare system, missing the co-occurring social determinants of health that shape outcomes. Continuous, relationship-based data collection with the support of technology can surface a more complete and actionable picture that enables both better resource connection and effective advocacy.
Invest in AI literacy and critical capacity for the CHW workforce. Community health workers need both the practical skills to use AI tools effectively and the critical frameworks to evaluate how those tools are designed and deployed. Approaches that build competency while also developing CHW voice in governance and advocacy are critical to ensuring that the workforce shaping communities is not left behind as technology advances.
Build toward interoperability and sustainable models. For community-based organizations to achieve lasting impact through technology, they must be able to integrate securely with healthcare payer systems. Achieving interoperability opens pathways to revenue that sustains mission-driven work in ways that philanthropic funding alone cannot.
Shift the question from “can we?” to “should we?” Across sectors, the most important orientation toward AI adoption is not simply capability, but intentionality. Keeping the focus on how technology can better serve CHWs, and continuously asking whether each application advances their interventions, is the compass that keeps this work on the right path.
The Arkansas-Mississippi Delta is a case study in what community-rooted investment can make possible. Too often framed through deficit and disinvestment, the Delta is also a place of deep resilience, cultural richness, and local leadership; a region where people have been building and adapting solutions for generations, often without the level of sustained support they deserve.
Tina Fletcher, who helps lead the Walton Family Foundation’s work in the Delta, is focused on helping shift that narrative by pairing long-term commitment with a community-centered approach to partnership. Across education, economic mobility, and leadership development, Fletcher’s work centers on strengthening what’s already working in the region and connecting the people and institutions best positioned to carry that momentum forward.
For this installment of Five Minutes With…, NationSwell spoke with Tina about what makes the Delta such a distinctive and inspiring place to work and why the greatest opportunity may be less about reinventing the Delta than investing in the talent and leadership that’s already there.
Here’s what she had to say:
NationSwell: For those less familiar, how would you describe the Delta — and what makes this region both unique and inspiring to you?
Tina Fletcher, Senior Program Officer, Walton Family Foundation: When it comes to the Delta, what stands out to me is just how much determination and resilience already exists. The Delta is a region rich in culture, community, and getting things done, with deep relationships and a strong sense of place that you can feel immediately. What makes it especially inspiring is that, despite being under-funded, the Delta has never lacked the capability to thrive. The Delta is full of people who have been leading and building for generations, people who aren’t waiting for solutions; they’re generating them in real time and in and meaningful ways. What’s needed now is investment that recognizes and accelerates that momentum because when you shift from “What’s wrong?” to “What’s working?”, the Delta looks entirely different.
NationSwell: How would you describe the Walton Family Foundation’s strategy on building trust and momentum in the Delta region over time?
Fletcher, WFF: At the Walton Family Foundation, our Delta Region strategy is simple, but not easy: show up, listen, be a good partner, and stay committed. Building trust in the Delta means investing in relationships just as much as we invest in results. In my role, I focus on strengthening what’s already working across education, economic mobility, and leadership, while finding creative ways to connect the individuals driving progress. I also bring a learning mindset to every table and conversation I join, using data to inform the work without losing sight of community voice. That combination-commitment, consistency, humility, and rigor—is what turns trust into real momentum.
NationSwell: Can you share a moment or partnership in the Delta that changed how you think about community-centered philanthropy?
Fletcher, WFF: The biggest shift for me has been seeing what happens when communities aren’t just included—they’re in the lead. Across the Delta, I’ve seen young people, educators, and local leaders design solutions that are more relevant, effective, and sustainable than anything we could prescribe from the outside. I saw this firsthand in Jonestown, Mississippi, during a conversation with Mayor Columbus Russell, Jr., the youngest mayor in the state, and again in Helena-West Helena, Arkansas, led by Mayor Joseph Whitfield. Both are young, energetic leaders working in step with residents, partners, and funders to move their communities forward. Those moments reinforced that proximity matters. Community-centered philanthropy isn’t just about engagement, it’s about shared ownership. When communities lead together, the results aren’t just impactful, they’re sustainable. And that’s when the work doesn’t just land, it takes root.
NationSwell: For funders looking to invest in the Delta, what guidance would you offer to ensure their approach is both effective and community-centered? What are some common mistakes you’d recommend they avoid?
Fletcher, WFF: First, start by listening and plan to stay longer than you initially imagined. The Delta doesn’t need more one-off investments; it needs partners willing to build over time. Fund what’s already working, invest in capacity, and trust local leaders to guide the way. A common mistake is chasing quick wins without understanding the broader system or underestimating how long trust takes to build. In the Delta, philanthropy must focus on building trust and staying committed, because that’s what ultimately drives results. Opportunities for impact are real and plentiful, but they require patience, partnership, and a deep belief in the people closest to the work.
NationSwell: As a leader, how has working in the Delta shaped your personal leadership style, or clarified what kind of leadership this work requires?
Fletcher, WFF: This work has taught me that leadership isn’t about having all the answers, it’s about creating the conditions for the right answers to emerge. In the Delta, that means listening deeply, sharing power, and being intentional about whose voices shape your decision-making around the work. It’s also reinforced the importance of staying grounded in both data and humanity, balancing the desire for accountability and rigor with the realistic challenges Delta communities face. As a result, I am much more focused on connecting dots amongst stakeholders, leverage my organizations connections to benefit the communities we serve, funding what has proven to work, and making space for others to learn and lead. The kind of leadership this work requires is steady, collaborative, and deeply rooted in trust.
NationSwell: What gives you the most optimism about the future of the Delta, and where do you see the greatest opportunities for impact in the years ahead?
Fletcher, WFF: What gives me optimism is the talent and leadership already present, especially young leaders who are stepping up to shape what comes next, alongside seasoned leaders supporting them along the way. There’s a growing ecosystem of organizations doing powerful work, and the opportunity now is to connect and scale those efforts. I see real potential in more intentionally linking education to economic mobility, creating clear, local pathways from learning to earning and investing. The Delta doesn’t need to be reinvented; it needs to be invested in. And for funders willing to lean in, this is a moment with real momentum.
We are currently living through one of the most profound shifts in the history of work. As AI, automation, and other emerging technologies redefine jobs, skills, and career pathways wholesale, leaders across sectors are being called to meet these industry-wide undulations head-on and help shape what comes next.
That imperative is at the heart of NationSwell’s new Workforce Innovation Collaborative — a cross-sector effort designed to help leaders explore emerging workforce trends and co-design scalable solutions for a more future-ready and inclusive economy. Through shared learning, strategic dialogue, and collective action, the Collaborative aims to create the kind of trusted space leaders need to navigate uncertainty and create a future-ready workforce where every person has the skills, opportunities, and support to succeed.
To mark the launch of that work, NationSwell invited leaders from the Collaborative to respond to a shared prompt:
Which emerging signals are giving you the most optimism about the future of work right now? And where do you currently see the greatest opportunity to build a system that is more responsive to where work is headed next?
Although their responses reflect different vantage points, they converge around the common belief that the future of work will be shaped by how well leaders connect learning to real opportunity, pair innovation with inclusion, and design workforce systems that can adapt as quickly as the world around them changes.
Prompt: Which emerging signals are giving you the most optimism about the future of work right now? Where do you currently see the greatest opportunity to build a workforce system that is more responsive to where work is headed next?
“We are at an inflection point in the future of work, and I believe the greatest source of optimism and opportunity is in mastering the art and science of building truly responsive workforce systems.
The science is the strategic leveraging of predictive labor market intelligence. By shifting away from reactive measures, we can now leverage data and insights to anticipate skill demands driven by global trends. Our data provides the scientific rigor needed to pinpoint future talent shortages, standardize risk indicators, and replace guesswork with reliable, real-time insights, allowing us to accelerate our workforce investments across the globe.
However, the true opportunity — the art — lies in translating those insights and data into hyper-local execution that allows us to co-create with the communities we work in. This essential human-centered approach ensures our work doesn’t just fill a business gap, but actively builds equitable, transparent systems that deliver a net-positive impact in local communities. We achieve this by cultivating bespoke, long-term partnerships with community leaders, educational institutions, and nonprofits.
Linking our global data-driven approach to local trust and co-creation is the systemic approach necessary to ensure our interventions foster equity and accessibility, building the sustainable, resilient workforce the future demands.”
— Courtney Williams, Global Workforce Development & Labor Market Intelligence, Google
“Across the Design and Make industries, I’m seeing promising workforce solutions that connect access, applied skills, and real hiring pathways. It’s no longer enough to train people on tools in isolation — what’s emerging now are integrated models that build capability in real workflows, validate those skills through industry recognized credentials, and link learners directly to opportunity. That’s how we ensure both students and experienced professionals can adapt and thrive as technology reshapes the future of work.”
— Kate Buchanan, Workforce Innovation & Investment Lead, Autodesk Foundation
“Right now, what gives me the most optimism about the future of work is the growing consensus that, as AI reshapes roles, human-centric skills — critical thinking, communication, and creativity — matter more, not less. It’s really important that optimism is matched with action in this moment, and through Barclays LifeSkills, our programs are helping people to develop these skills in order to differentiate themselves for current and future roles.
As we look at the workforce development sector, the greatest opportunity is to build a system that keeps pace with change by connecting learning to work earlier and more often, and by updating training as employer needs evolve faster. That means scaling employer-aligned earn-and-learn pathways — apprenticeships, fellowships, internships and project-based work — so learners graduate with an increased level of experience. It also means widening access to growth sectors, including AI-enabled roles and the skilled trades, where we continue to see strong demand. Through Barclays LifeSkills, we’re working across our partnerships to turn demand into clear routes to good jobs.”
— Deborah Goldfarb, Global Head of Citizenship, Barclays
“What gives me optimism is how clearly manufacturing and industrial skills are being redefined as both high-tech and people-driven. Advances in automation, digital tools and connected systems are changing work on the factory floor and at job sites. Realizing the full value of those advances depends on sustained investment in our people through skills-building, learning and clear career pathways. I’m also encouraged by how employers are engaging more intentionally with collaborators beyond their organizations. We’re witnessing stronger coordination among educators, workforce systems and local communities to ensure training keeps pace with technological advancement. This alignment — of innovation, skills and purpose — is a compelling signal that manufacturing can provide meaningful, fulfilling careers in a dynamic industry.
One of the greatest opportunities lies in modernizing workforce systems to evolve alongside the technologies shaping manufacturing. High schools, community colleges and regional training providers are critical anchors in this system, and we need to align more closely and dynamically with them, given that roles and skill requirements are changing faster than traditional training cycles can keep pace.
That means co‑designing training pathways that blend hands‑on experience with digital and technology‑enabled learning. It also means creating opportunities for continuous upskilling throughout a career. When workforce systems are built to adapt — rather than react — they not only prepare people for today’s manufacturing roles, but also for the future. They also help ensure the industry can remain innovative, competitive, and resilient over the long term.”
— Asha Varghese, Head of Corporate Social Responsibility, Caterpillar Inc. and President of the Caterpillar Foundation
“We are seeing a historic surge in systems readiness work at the local, state, and national levels. Stakeholders in the workforce ecosystem sometimes work in silos, but I’m seeing sustained interest in collaboration, especially across sectors. We are collectively examining what worked in the past to determine what must evolve for the future.
There’s also growing consensus that career journeys of the future will be less linear. We know upskilling isn’t one-dimensional. It might mean deepening expertise to grow within an existing career trajectory, diversifying skills to transition into an adjacent role, or pivoting into an entirely new profession. A big opportunity right now is to reimagine our support systems to recognize this full spectrum of movement, ensuring that our infrastructure is as flexible as the workers it serves.”
— Diana Fischer, Senior Director, Workday Foundation
Across the impact field, efforts to advance economic mobility and inclusive growth are encountering friction with the language we use. Wealth is often understood narrowly as accumulation or privilege rather than as a practical foundation for stability, choice, and long-term opportunity. When the narrative is muddled or loaded, it becomes harder to build durable public support for policies and programs that expand economic power.
On April 23, NationSwell invited leaders from the philanthropy, business, and social sectors to a conversation on how the impact field can develop a clearer, more inclusive narrative and vocabulary around wealth. Together, participants discussed how words like ownership, assets, security, and opportunity are landing today, where they fall short, and how reframing can better support economic mobility and inclusive growth initiatives. Some of the most salient takeaways from the conversation appear below:
Key takeaways:
Shift narratives from individual financial behavior to structural drivers of wealth. While personal choices play a role, wealth outcomes are often shaped by structural factors, such as employer retirement benefits, housing markets, and federal policies, rather than individual choices. Personal stories often highlight how factors like low wages, lack of access to capital, student debt, and historical inequities (e.g., redlining, exclusion) shape financial outcomes over generations. It is important to move away from framing wealth as purely a result of personal decision-making and toward acknowledging systemic influences.
Use more relatable language to describe wealth and financial well-being. The term “wealth” can feel abstract or associated with extreme affluence, making it hard for many people, especially young people, to relate to. Reframing wealth in terms of savings, financial stability, or the ability to handle everyday expenses makes the concept more accessible. For example, wealth in practical terms can be described as having savings that provide a buffer against unexpected events and enable future investments like education or housing. This framing reflects how many individuals and young people actually experience financial well-being.
Normalize investing as accessible to all income levels. Individuals and communities often have the capability to build wealth but lack access to financial, social, and knowledge capital. Research shared in the discussion showed that many individuals, including those with retirement accounts, do not see themselves as “investors” and instead associate investing with a narrow demographic. Shifting this perception, so that people view themselves as investors regardless of income, is critical to changing long-term financial behavior.
Move beyond financial literacy toward asset-building opportunities. Programs focused only on budgeting or financial literacy don’t meet the needs of all populations. More effective approaches include pairing guidance with tangible opportunities – such as matched savings programs, early investment accounts, homeownership support, and youth “earn and learn” initiatives – that enable actual wealth accumulation. Additionally, social capital, especially through mentorship, is a key mechanism for helping individuals navigate systems like financial aid, education, and homeownership. Building and scaling these relationships can support broader access to economic mobility.
Bridge place-based and national approaches to wealth-building strategies. It is important to combine locally tailored strategies – grounded in community history and context – with broader national resources and infrastructure. This balance can help scale solutions while maintaining relevance to specific communities.
Improve how insights and solutions are shared across philanthropy. Philanthropy does not always effectively share knowledge about what works. Better distribution of actionable insights, especially in accessible formats, is a major opportunity for increasing impact in the community wealth-building field.
AI is moving fast, but grantmakers are rightly cautious. Funders are under pressure to move money more efficiently, learn faster, and support grantees better, all without adding risk, burden, or opacity to an already complex system. The question is no longer whether AI will touch grantmaking, but where it can actually add value—and where it shouldn’t.
On April 16, NationSwell invited philanthropic and impact leaders to take part in a conversation on the practical use of AI in grantmaking. The conversation featured ideas about when AI can meaningfully improve decisions and workflows and how to adopt it in ways that strengthen, rather than undermine, equity, accountability, and relationships with grantees. Some of the most salient takeaways from the discussion appear below:
Key takeaways:
Assess where AI meaningfully adds value across the grantmaking process. Rather than applying AI indiscriminately, organizations should take a step back and evaluate workflows end-to-end to determine where these tools can be most effective. A thoughtful, system-level approach can promote AI application in ways that enhance, rather than complicate, existing processes.
Use AI to streamline manual and error-prone grantmaking workflows. Financial due diligence can be a highly manual, time-intensive, and error-prone process, often involving spreadsheet-based analysis or visual review of financial statements. AI tools like Grant Guardian were developed to improve accuracy and efficiency in this specific workflow.
Reinvest time savings from AI into deeper grantee engagement. Small grantmaking teams often face hundreds of applications, creating capacity constraints. AI can be used to support summarization, rubric-based pre-review, and prioritization to help manage this volume. The reduction in processing time, from hours to minutes, can allow staff to spend more time having meaningful conversations with grantees and improving the quality of their work.
Recognize and normalize AI use among applicants and grantees. There is growing recognition that applicants and grantees are using AI to improve efficiency, particularly in drafting and responding to applications. When used thoughtfully, this can help reduce administrative burden, though differentiation still relies on the substance of proposals and outcomes.
Consider supporting grantees’ capacity to adopt AI tools and infrastructure. As AI becomes more embedded in workflows, there is an opportunity for funders to think about how grantees can access and use these tools effectively. Supporting this capacity, particularly through flexible, operational funding, can help organizations integrate AI in ways that enhance their work, rather than treating it as a one-off programmatic expense.
Develop and deploy AI systems with responsible AI principles. Specific principles should guide all AI adoption work in grantmaking, including safety and transparency, community-centered design, bias mitigation, human-in-the-loop validation, enterprise-grade security, and sustainability considerations. Start AI adoption through structured experimentation with clear guardrails, and consider empowering early adopters to test tools within defined parameters (e.g., “stoplight” approaches to acceptable use). These frameworks can also support clearer communication and transparency about how AI is being used.
Consider AI disclosure as contextual and relational: Whether and how to disclose AI use in grantmaking processes depends on organizational policies and levels of AI involvement. While practices may vary between organizations, especially as technology grows and with wider experimentation, keep a relational and trust-based mindset.
Maintain human oversight as a core requirement in AI-assisted workflows. AI is never a substitute for human judgment, and validation and verification by users must be built into the process. Being explicit about this, both internally and externally, can help reinforce trust, particularly in a field like philanthropy that is deeply relationship-driven and values human expertise.
Design for customization of AI tools to reflect different evaluation contexts. Grantmaking organizations assess financial health and programmatic fit differently, and AI tools can be configured with varying metrics, thresholds, and profiles to match those needs. This flexibility can also support more context-sensitive and equitable evaluation approaches; for example, assessing early-stage organizations differently than more established ones.
As AI and automation accelerate change across the labor market, predictive analytics offer powerful tools to anticipate which jobs, skills, and communities face the greatest risk – and where new opportunities are emerging.
On April 14, NationSwell convened a group of cross-sector leaders for a conversation on how data-driven insights can inform equitable training pathways, smarter investments, and workforce systems that are more responsive, inclusive, and resilient – ensuring workers are prepared for what’s next. Some of the most salient takeaways from the discussion appear below:
Key takeaways
Build workforce systems around capabilities, not credentials. A skills-first labor market only works if the underlying data infrastructure can recognize how people actually build skills through work, not just through degrees. When systems continue to privilege credential proxies over demonstrated capability, they miss large pools of qualified talent and reinforce inequities that workforce initiatives are meant to solve.
Pair predictive tools with better upstream data. Forecasting tools are only as strong as the signals they rely on. If workforce data continues to over-index on traditional credentials or lagging indicators, even sophisticated models will reproduce old blind spots; the real opportunity is to feed these systems richer, skills-based, real-world signals that surface emerging pathways earlier.
Invest in verified outcomes data, not just self-reported program metrics. Too much workforce decision-making still depends on incomplete or anecdotal outcome data. Expanding access to administrative wage data and other verified sources can help providers understand which programs are actually driving employment and earnings gains, and make more strategic decisions about what to scale, refine, or retire.
Use labor market data to map mobility, not just demand. It is not enough to know which jobs are growing. More useful systems help workers and practitioners understand how people can move from one role to the next based on shared skills, adjacent occupations, and realistic transition pathways, especially in a labor market where workers will increasingly need to pivot across sectors over time.
Treat durable human skills as core infrastructure. As AI and automation continue to reshape tasks, foundational capabilities like problem-solving, judgment, adaptability, collaboration, and communication are becoming more valuable. Technical requirements will keep evolving, but these underlying skills are what allow workers to remain resilient and mobile across changing tools, roles, and industries.
Redesign learning environments for experiential learning, not just memorization. Traditional teaching methodologies are increasingly challenged in a labor market where workers are expected to interpret information, make decisions, and adapt in real time. Experiential learning where people must apply knowledge, navigate ambiguity, and solve real problems better prepares learners for a world in which execution is increasingly automated and judgment is the differentiator.
Center the learner’s lived experience when designing workforce pathways. Workforce systems often default to employer demand signals and institutional priorities, but durable pathways require equal attention to how individuals actually make decisions. People choose careers based on identity, values, belonging, perceived risk, and developmental stage so the strongest systems help learners navigate options rather than simply presenting them.
Avoid replacing one rigid pathway with another. As enthusiasm grows around alternatives to four-year degrees, there is a risk of steering lower-income learners into workforce tracks while more privileged peers retain access to broader optionality. The goal is not to substitute “college for some, training for others,” but to build multiple high-quality pathways that preserve dignity, mobility, and long-term choice across backgrounds.Reframe middle-skill and nontraditional career paths as real engines of mobility. Many high-demand roles outside the traditional college track now offer strong wages, lower debt burden, and meaningful advancement potential, yet outdated perceptions still diminish their value. Shifting both rhetoric and practice to put career and college readiness on more equal footing is essential if workforce systems are going to reflect today’s economic realities.
At a moment of unevenness and division, who is advancing the vanguard of economic and social progress to bolster under-served communities? Whose work is fostering the shared growth that ensures every individual thrives? Who will set the ambitious standards that mobilize whole industries, challenging their peers to reach new altitudes of social impact?
In 2025, Impact Next — an editorial flagship series from NationSwell — will spotlight the standard-bearing corporate social responsibility and impact leaders, entrepreneurs, experts, and philanthropists whose catalytic work has the potential to shape the landscape of progress amid urgent need for social and economic action.
For this installment, NationSwell interviewed Asha Varghese, Head of Corporate Social Responsibility at Caterpillar and President of the Caterpillar Foundation.
Greg Behrman, founder and CEO, NationSwell: What brought you to the field that you’re in right now? Was there an early moment, a relationship, or an experience that galvanized your commitment to driving bold action?
Asha Varghese, Head of Corporate Social Responsibility at Caterpillar and President of the Caterpillar Foundation: What brought me into this work wasn’t a single defining moment but really a series of experiences that shaped how I see opportunity, equity, and the role the private sector can play in expanding both.
A big part of that goes back to growing up between two very different worlds. I spent my early childhood in Kerala, India, and my family didn’t move to rural Kentucky until I was 12. On the surface, those places couldn’t have looked more different, but what connected them for me was how deeply access to opportunity shaped people’s lives. I was fortunate to grow up in a family that believed fiercely in education and pushed us toward careers, especially in STEM. But many people in both of those communities didn’t have the same access. Living between those two worlds taught me resilience, but also a lasting awareness of how much opportunity — or the lack of it — can define a person’s path.
The other set of worlds I’ve learned to navigate is more professional: I’m a computer engineer by training, and I now work in corporate philanthropy and social impact. Those fields may seem far apart, but for me they’re deeply connected: Engineering taught me how to break down complex problems, innovate with limited resources, and build thoughtful, durable solutions, and I bring that same mindset to social impact work.
That’s really how I think about this role: bridging the discipline and problem-solving orientation of the private sector with the urgency and complexity of social development. It’s the combination of those personal and professional experiences that led me here.
Behrman, NationSwell: What is the “North Star” of your leadership style? What are some of the attributes that make you an effective leader in the space?
Varghese, Caterpillar: I’d say my North Star as a leader is creating stable pathways for people to thrive, no matter where they’re starting from. That’s true for how I lead as an individual, and also for how I show up representing our brand.
I actually got a lot of clarity on that through the Presidential Leadership Scholars program, which brings together leaders to study the leadership styles of past U.S. presidents. One of the most powerful exercises they put us through was identifying your single core value — the one you’d choose if you could only pick one. For me, that value was stability.
That really clicked for me because it ties so directly to my own journey. Stable environments created opportunity in my life, and that’s shaped how I think about leadership ever since. Any solution I’m building, any initiative I’m helping lead, I want to make sure I’m leaving behind something that outlasts me: a system that is durable, intentional, and built to support people over time.
The other value that has become increasingly important to me over the last decade is empathy. And I don’t think of empathy as a soft skill but as strategic clarity. It’s about listening deeply to communities, to teams, to emerging leaders, and making sure their voices shape the systems we’re building. At the core of all of it, I believe in expanding access to opportunity. That’s what guides the work I do.
Behrman, NationSwell:What is helping you or anchoring you to a sense of stability in the current moment?
Varghese, Caterpillar: A good example of that is the work we’ve been doing at Caterpillar around the future of work. Last year, as we celebrated the company’s centennial, we used that milestone not just to reflect on our legacy, but to sharpen our focus on people.
In a moment defined by AI and rapid technological change, the question for us is not whether technology matters; of course it does. The question is: how do we make sure people and technology can coexist and thrive together? That’s where a lot of my work is centered right now.
It connects directly to our broader commitment around workforce development and the future of work. For the next generation entering the workforce, the path forward can feel increasingly unclear. At the same time, there are many workers, especially in manufacturing and adjacent sectors, who understandably worry about being left behind. So the challenge for us is how to help create stable pathways for both groups: pathways that help young people navigate what’s next, and pathways that help current workers adapt with confidence.
That’s the work in front of us right now: taking a massive, complex problem and breaking it down into scalable solutions that help people feel more prepared, more included, and more secure in the future.
Behrman, NationSwell: What is unique or differentiated about the approach that you’re taking? Can you walk us through what excites you most about the work that you’re leading?
Varghese, Caterpillar: It’s hard to pick a single initiative, but the work I’m most energized by right now is our growing enterprise-wide commitment to workforce development. We’ve supported that work in different ways for years, but this deeper focus across the company gives me a lot of optimism because it’s so clearly centered on people.
More broadly, one approach I’m especially proud of is how we think about shared-value philanthropy: designing strategies that create real social impact while also aligning with the unique role a company like Caterpillar can play. Over the last six years, through a pandemic, humanitarian crises, and all kinds of global volatility, we’ve stayed committed to showing up consistently in communities. And what I’m proudest of is that we’ve done it by keeping community at the center — not by assuming we know the answers, but by listening, collaborating, and building solutions that can outlast us.
A good example in the U.S. is the Caterpillar Foundation’s work with Learning Undefeated, which uses game-based experiences to get K–12 students, especially middle schoolers, excited about STEM and modern manufacturing. It’s a creative way to tackle perception and interest early, and it brings in not just students, but teachers and other adults who influence their choices.
Globally, the Foundation is also focused on partnerships that treat jobs as the outcome, not just training. That’s what I appreciate about partners like IYF and Generation: the goal isn’t simply to hand someone a certification. It’s to ask, did this person get a job, and are they still in it six months later? That’s the kind of economic progress that matters.
Behrman, NationSwell: Are there any particularly cool or illustrative examples of how Caterpillar is showing up in communities?
Varghese, Caterpillar: One longstanding area of work I’d point to is our disaster relief and humanitarian response portfolio through the Foundation. What I find especially meaningful about it is that we don’t think about disaster response as just the immediate relief effort (though that’s obviously critical). We also focus on how communities can be better prepared before disaster strikes, so local organizations are ready to respond quickly rather than starting from scratch in the middle of a crisis.
And just as importantly, we stay engaged after the headlines fade. Once the cameras are gone and the community is still recovering, we look at long-term mitigation and resilience, which is where this work connects directly to our sustainable infrastructure portfolio. That means asking: what kinds of nature-based or infrastructure solutions can actually reduce the impact of future floods, fires, droughts, and other climate-related events?
To me, that portfolio really reflects the consistency of how we try to show up as a company. Whether it was COVID, wildfires in California, or flooding in parts of Africa, the goal is the same: respond in the moment, but also invest in the systems that help communities recover and withstand what comes next. That’s a strong example of what shared-value philanthropy looks like for us.
Behrman, NationSwell: Are there any resources you’d recommend — books, podcasts, Ted talks — that have influenced your thinking that might influence others as well?
Varghese, Caterpillar: On the resource side, a couple of things come to mind right away. Podcast-wise, I really like the TED Radio Hour episode on “Networks.” It resonates deeply with how I think about leadership and impact — that solutions grow at the speed of trust, and that ecosystems and relationships really matter.
I also really enjoy Fortune’s Leadership Next. It’s a great look at how CEOs and corporate leaders are thinking about leadership today, especially when it comes to integrating social responsibility into business strategy. That intersection feels very relevant to the work I do, so I always find something useful there.
Book-wise, one that has really stayed with me is Atomic Habits by James Clear. It’s helped me stay disciplined and intentional about how I want to show up, both personally and professionally. I also subscribe to his weekly newsletter, which I find grounding and consistently useful.
Behrman, NationSwell: Of the socially motivated leaders you consider your peers, who are 2-3 whose work inspired you and whom you hold in high esteem?
Varghese, Caterpillar: The person who most inspires me is my father, Dr. Roy Varghese. He came to the U.S. in the 1970s and ultimately chose to spend more than 30 years of his career in rural Kentucky, helping revive a struggling hospital in a small town where he was, for a long time, the only physician. He could have chosen to practice anywhere, but he chose to stay there; that says so much to me about resilience, purpose, and intentionality. The way he showed up in medicine, and the way he stayed rooted in service, has had a profound impact on how I think about leadership.
Beyond that, I’m inspired by so many leaders across the social development space — especially those who lead with steadiness, creativity, and a commitment to building systems that outlast them. It’s a tough and often chaotic world, and I have a lot of admiration for the way so many nonprofit and corporate leaders continue to show up with consistency and conviction for the greater good.
At a moment of inequality and division, who is advancing the vanguard of economic and social progress to bolster under-served communities? Whose work is fostering the inclusive growth that ensures every individual thrives? Who will set the ambitious standards that mobilize whole industries, challenging their peers to reach new altitudes of social impact?
In 2026, Impact Next — an editorial flagship series from NationSwell — will spotlight the standard-bearing corporate social responsibility and impact leaders, entrepreneurs, experts, and philanthropists whose catalytic work has the potential to shape the landscape of progress amid urgent need for social and economic action.
For this installment, NationSwell interviewed Christina Sass, President & CEO of the International Youth Foundation.
Greg Behrman, founder and CEO, NationSwell: What brought you to the field that you’re in right now? Was there an early moment, a relationship, or an experience that galvanized your commitment to driving bold action?
Christina Sass, President & CEO, International Youth Foundation: The short version is that I’m obsessed with youth employment. I genuinely believe it’s one of the most sustainable ways to get and keep people out of poverty. That’s why I focus on jobs for young people — I don’t want them to need things they can’t afford for themselves. When we help young people build skills they can take anywhere, we create change that lasts across generations.
That’s why this is my issue area, and why I tell people all the time: if you have a dollar or an hour to give, give a young person a chance who wouldn’t otherwise get one. Yes, you can do that through a charity like IYF, but honestly, if you have a job to offer in your own organization, that may be the most powerful thing you can do.
The reason this is so deeply personal is that it tracks closely with my father’s story: He immigrated to the U.S. from Germany at 22 with a suitcase and a couple hundred dollars to join his older brother. He was born in 1942, so you can imagine that his childhood was characterized by World War II, a devastated society, a family separated for years. His father was a prisoner of war for the first six years of his life; their family was internally displaced. His brother, my uncle, found a path forward through the brick masons, then volunteered for the U.S. Army as a way to stay in the country. My dad got a chance to build his career by coming over to live with his older brother. They were both hungry for opportunities.
His first job in the U.S. was picking up trash in a park while he barely spoke English. His second was moving boxes in an IBM warehouse — back when IBM was probably building typewriters, long before computers. But my dad was a true lifelong learner. He noticed that the most expensive machine parts were going missing, and he spent all night practicing enough English to ask his boss a question: why not keep the most valuable parts in one place and require people to check them out? His boss said, “Why don’t you build it?” And he did.
My dad retired after 32 years at IBM. Along the way, he kept leaving to get more education, kept pushing for opportunities, and was also lucky enough to have people take a chance on him — on someone who barely spoke English. That changed everything for our family. My dad is the reason my brother and I had the life we had; somebody gave him a chance. He passed away when I was a sophomore in college, and it was devastating for all of us, but his story still looms large for me.
So yes, this work is deeply personal, and it also happens to align with something I genuinely love. I stay so focused on youth employment because I’ve seen what it can unlock: in my own family, in my brother’s life, and in so many other young people’s lives.
I’ve taken multiple swings at the same question: How do we get young people into jobs at scale? Because I think we’ve failed badly at this. Educators say young people are ready for work; employers say they need two to three years of experience. And for the most at-risk young people, that gap is rarely merit-based. We can do so much better at opening doors early — and giving young people the chance to realize their full potential.
Behrman, NationSwell: Tell us a little bit about your current role and how you came to it.
Sass, IYF: International Youth Foundation is currently in its 35th year of operation, and I am the fourth CEO. All of the CEOs are around and super supportive of the work, which is a really cool legacy to have. IYF was founded by Rick Little, who was really ahead of his time in recognizing that young people face a distinct set of challenges in the transition from school to work, especially when there isn’t a clear path into employment.
I came to IYF in 2024, after spending 10 years building Andela, a platform connecting global companies with developer talent, especially in Africa. Bill Reese, IYF’s longtime second CEO, had been a mentor of mine for years, so when he reached out and said, “This is your issue area, would you consider it?”, it was a pretty extraordinary invitation.
What drew me in was the chance to work at a different order of scale. At Andela, we were intentionally building outside the system. At IYF, we’re working inside it — which comes with more constraints, but also a much bigger opportunity to create lasting change.
At its core, IYF focuses on youth economic opportunity, especially through training and job placement. We think broadly about who we serve: young people, of course, but also employers, school system leaders, and the funders who make this work possible. Our programs are strong, our outcomes are strong, and the work now is about growing awareness, expanding our reach, and continuing to evolve to meet young people where they are in a very complicated moment.
Behrman, NationSwell: Is there a particular program, signature initiative, or some facet of the work that you would like to spotlight for us that is driving outcomes for the work?
Sass, IYF: One great example is a program we run with FedEx in Mexico and Colombia called Jóvenes con Entrega, which roughly translates to “youth who deliver,” both literally and in life.
The idea is simple: we look at where there are real hiring gaps, then work backward with employers to build training directly into the school day. In this case, FedEx had a huge need for entry-level logistics workers, especially as nearshoring accelerated across the region. So we worked directly with their HR and logistics teams to map the skills they needed, build a curriculum around those requirements, connect Fedex mentors to program participants, and integrate into technical high schools. We initially trained teachers ourselves, then transitioned that ownership to the school systems.
Since 2018, that program has served more than 50,000 young people, with job placement rates more than double what they would be otherwise. Nearly half of participants are young women, which is especially meaningful because many were initially being steered toward “safe” roles like secretarial work. We had to make the case that logistics was not only viable, but safe, respected, and far better paying, and once families saw the first graduates succeed, the momentum really took off.
Another example I love is our work with the banking sector in Mexico. For years, you needed a four-year economics degree to become an entry-level bank teller, which made no sense for the role and excluded a huge amount of talent. We worked with banks to rethink the job around skills instead of credentials, and helped create a pathway for technical high school graduates to move directly into those roles. We’re now on our third cohort, and it’s been transformative for the young people involved (and a much better talent match for the banks, too).
Behrman, NationSwell: What is unique or differentiated about the approach that you’re taking? Can you walk us through a couple different facets of the work you’re leading that are particularly exciting to you right now?
Sass, IYF: We work with about 50,000 young people a year in what I’d call a high-touch way, meaning they’re getting the full curriculum in a classroom setting, often through technical high schools or school systems. The number is actually higher if you include lighter-touch engagement, like online learning, but 50,000 is the number we use when we’re talking about deeper transformation.
In 2025, 90% of young people who started an IYF program completed it, and 75% went on to a better economic outcome, whether that was job placement, enrolling in higher education, advancing in their current path, or starting something entrepreneurial. Overall, about 87% are connected to work in some meaningful way: employed, in education that leads to employment, or in training that improves their economic prospects. We also have very high net promoter scores with young people, and our partners tend to stay with us for the long term — on average about seven years, with some partnerships lasting 14 years or more. That matters, because systems change is almost always a multi-year effort.
I think the reason young people rate our programs so highly is simple: we design them with young people, not just for them. That “nothing about us without us” mindset is core to how we work. Our life skills curriculum, Passport to Success, is a great example: it’s active, relevant, and grounded in the real pressures young people are navigating, from anger management to gender norms to workplace expectations. Then we build the technical training on top of that. So the real secret sauce is strong systems-level partnerships combined with program design that is genuinely responsive to young people and accountable to them.
Behrman, NationSwell: Of the socially motivated leaders you consider your peers, are there any whom you hold in particularly high esteem, and how has their approach shaped your own leadership?
Sass, IYF: I think my superpower as a leader is that I’m wired to empower other people. My instinct is not to hold power tightly, it’s to give it away. I’m pretty vulnerable as a leader, and I talk openly about what I’ve learned about myself and how I work. I want to build a true team of rivals: extraordinary people with different strengths, fully unlocked to do their best work.
At the center of my leadership is not power or control, but the opposite: If we’re going to scale, we have to align people around the mission, bring in incredible talent, and then trust them.
That mindset was also shaped by an extraordinary executive coach I’ve worked with since my second year at Andela, Jeff Hunter of Talentism. His core methodology is based on the idea that leaders, particularly founders and entrepreneurs, have to see themselves clearly and design around what they actually are best in class at, and that framework has had a huge impact on me. To use myself as an example, I am a great individual contributor, but I am not a good day-to-day clarity manager. That tells me that I need to hire those people, and they need to manage those facets of the work. So I relentlessly try to see myself clearly and design well around myself, and then I hire people with high mission-alignment in mind. I believe that the best teams out there have a lot of psychological safety, so I try to start with vulnerability, lead with vulnerability, and really mean it when I say that I’m handing the reins over.
In many cities, the homeownership gap reflects not a shortage of aspiring buyers, but the long erosion of affordable homes for sale. In communities shaped by redlining, population loss, and decades of systemic neglect, the problem is often twofold: homeownership remains financially out of reach for many families, and the supply of high-quality, affordable homes has been hollowed out. In some neighborhoods, that dysfunction is compounded by hypervacancy, where abandoned or uninhabitable properties sit empty for years, dragging down surrounding values even as would-be buyers struggle to find homes they can realistically purchase.
NationSwell’s Solution Spotlight series is designed to surface the most innovative and promising (or proven!) initiatives and approaches that are creating results. Each installment offers a closer look at a unique, impact-driven model — how it works in practice, how it was brought to bear, and what it reveals about building durable change. Sourced from within the NationSwell community, the series aims to surface what’s working, why it matters, and how it can be adapted or scaled.
This feature spotlights two models that both show how reinvestment in overlooked areas can unlock exciting new opportunities for homeownership (and avoid the displacement of communities who have lived in those neighborhoods for decades.)
Parity Homes — created and run by Bree Jones in West Baltimore — has stepped in to fill that gap by rebuilding not just individual homes, but also by rethinking the conditions that make ownership possible in the first place.
And in Springfield, Massachusetts, the City of Homes Initiative — led by Way Finders and supported by MassMutual Foundation — is advancing a policy-driven pathway that transforms long-blighted properties into affordable homeownership opportunities for working families.
More on both below…
Parity Homes: Rebuilding homes and markets in West Baltimore
“What we do in simple terms is we create both the supply and the demand to jumpstart housing activity in collapsed markets through social capital.— Bree Jones, Founder & CEO, Parity Homes
The Problem: Dysfunctional housing markets In historically Black neighborhoods like those in West Baltimore, homeownership barriers aren’t driven by overheated demand, but by long-term market disinvestment. Thousands of homes sit vacant or uninhabitable due to decades of redlining, urban renewal, and predatory lending that displaced residents and restricted the flow of capital into Black neighborhoods. Legacy residents are often left with devalued homes and overdue maintenance, while new buyers have few affordable and livable options. Traditional housing markets — and financing systems — struggle to operate effectively in this context.
For individual buyers, the perceived risk of being “first” — moving onto a block without confidence that neighbors, services, or investment will follow — further suppresses demand, even where interest in homeownership exists.
The Solution: Community building for market revival Founded in 2020, Parity is a development company and community-building model designed to address both sides of this problem at once. The organization acquires clusters of vacant properties, renovates them to a high standard, and pre-sells homes to cohorts of buyers — often friends, family members, or existing social networks — who move onto a block together.
By anchoring demand in trusted relationships rather than isolated individual buyers, Parity reduces the social and financial risk of moving into disinvested neighborhoods, helping buyers feel confident that they are not entering a block — or market — alone. Rather than treating homeownership as an individual leap of faith, Parity treats it as a coordinated act of collective entry which contributes to stronger community relations and richer social capital.
On the buyer side, Parity guides participants through a readiness program that prepares them financially, emotionally, and mentally for homeownership. On the community side, it supports legacy residents through key partnerships with organizations like the SOS Fund which connects residents with anti-displacement resources that help them address deferred maintenance and lock in property taxes as values rise.
Why it’s Different: Parity treats social capital as the primary catalyst for market revival. Rather than marketing homes to individual buyers in isolation, the organization intentionally assembles cohorts of prospective homeowners from existing social networks, guiding them through the buying process together.
Parity recruits buyers through referrals, community outreach, and trusted relationships, then moves cohorts through a shared readiness process that builds financial preparedness alongside mutual commitment. And by pre-selling homes before construction and anchoring demand in groups that already trust one another, Parity reduces uncertainty for buyers, lenders, and the surrounding market. Parity’s core process of repurposing vacant houses also contributes to more sustainable construction, because it creates a much smaller ecological footprint than a new construction site would.
“We pre-sell all of our homes. The buyer goes through the entire construction process — they choose finishes, they’re invested. It’s not ‘build it and list it on Zillow.”
— Bree Jones, Founder & CEO, Parity Homes
Impact Highlights: In just a few years, Parity has moved from proof of concept to measurable, neighborhood-level impact, accelerating renovation timelines while demonstrating that coordinated reinvestment can revive disinvested blocks.
What began as a vision to cluster buyers and rebuild vacant homes has translated into measurable production and faster delivery, signaling that the model can scale:
60+ properties acquired
13 units completed on the first block; 20 more under development
Renovation timelines reduced from ~12 months to ~6 months
Key Enabler: Catalytic capital that de-risks early stage innovation
“Without JPMorgan Chase’s catalytic funding, I wouldn’t have been able to do any of this.”
— Bree Jones, Founder & CEO, Parity Homes
Parity launched with a $2M catalytic grant from JPMorgan Chase, enabling early proof of concept at a moment when traditional lenders were unlikely to back a market-revitalization model. That early capital helped to demonstrate viability, which in turn helped to attract additional partners.
The organization has since expanded through blended capital, including a $1M, 1% program-related investment (PRI) from the Nathan Cummings Foundation, and a $2M revolving construction loan from Baltimore Community Lending – increasingly leveraging debt to scale production.
Future Plans: Parity’s model is uniquely designed for housing markets experiencing hypervacancy like Detroit, Cleveland, St. Louis, East Cleveland, and Kansas City. Parity has proven the ability to convert the most entrenched dilapidation and vacancy into ownership, rebuilding intergenerational wealth, and strengthening civic power at the block, neighborhood, and city level.
Lessons & applications for other leaders:
Design for community building, not just individual sales. Pre-selling homes to buyer cohorts before construction reduces risk for purchasers and lenders alike. By leveraging existing relationships to assemble and support buyers, Parity demonstrates that social capital can function as a form of investable capital when intentionally organized.
Build ownership pathways for a range of buyer profiles. Designing financing and readiness processes around actual lived circumstances expands access while strengthening long-term stability.
Fix underlying structural misalignment, not just the symptoms. Markets don’t fail accidentally — they fail when systems are misaligned. Pairing social driven demand with institutional lending, national philanthropy, policy, and construction innovation restores market function (rather than temporarily masking dysfunction).
“Our long-term theory of change is about building power—neighbors who know how to advocate for themselves and shape the systems that serve them.”
— Bree Jones, Founder & CEO, Parity Homes
City of Homes: Turning blight into pathways to ownership in Springfield
“We’re creating a new pathway for properties to go from being blighted to being assets for the community — and for families that didn’t have that opportunity before.”
— Keith Fairey, President & CEO, Way Finders
The Problem: Blight, disinvestment, and lost ownership opportunities Springfield, Massachusetts is historically known as the “City of Homes,” but decades of disinvestment have left many single- and two-family properties abandoned or in severe disrepair. In turn, those properties depress surrounding home values, destabilize neighborhoods, and often cycle through the court-appointed receivership process where they are rehabilitated and often converted into rental units rather than preserved as ownership opportunities.
At the same time, hundreds of local residents complete first-time homebuyer education programs each year. Upon graduation, and with access to down payment assistance programs, they still struggle to uncover adequate, affordable inventory to purchase. This imbalance results in a glut of blighted homes creating liabilities for neighborhoods while scores of aspiring homeowners remain locked out.
The Solution: Connecting policy reform, redevelopment, and first-time buyers Observing this disconnect, Way Finders created its “City of Homes” initiative (named for the city it serves), which relies on three coinciding solutions in order to create a new, equity-focused pathway for prospective homeowners:
First, Way Finders works effectively within recent reforms to Massachusetts’ Affordable Homes Act — shaped by Way Finders’ own on-the-ground innovation in both process and partnerships — to appoint what are known as “special attorney receivers” to interrupt the automatic conversion of distressed properties into permanent rental stock. Traditionally, when properties entered into receivership proceedings, the assigned court-appointed receivers were private contractors or developers. But thanks to recent reforms, the law now allows for the appointment of “special attorney receivers,” who transfer the properties specifically to nonprofit developers like Way Finders for rehabilitation and resale as an affordable homeownership opportunity.
In addition to strengthening ownership pipelines, Way Finders simultaneously leverages its developmental capacity by working to acquire, rehabilitate, or rebuild the blighted homes themselves — often using local, BIPOC-owned contractors to do so.
Finally, Way Finders taps into an extant first-time homebuyer education pipeline that it already uses to train 700–800 prospective buyers annually in order to connect that demand directly to newly restored inventory. Homes are then sold affordably to buyers earning roughly 80–100% of area median income, with mechanisms such as lotteries used when city-owned funding is involved.
Why it’s Different: By recognizing and slightly modifying how receivership works under Massachusetts state law, the model creates a durable pathway for blighted properties to return to community ownership rather than speculative rental properties.
“This is such a slight tweak to an existing process that has such strong ripple effects… reminding us that innovation doesn’t always have to mean looking for a big flashy unicorn. It can be as simple as a shift in the way that we think about something that already exists.” – Dennis Duquette, President & CEO, MassMutual Foundation
Impact Highlights: While still early in its implementation (the Massachusetts Affordable Homes Act was signed into law in August of 2024), properties are currently being rehabilitated in concentrated clusters, creating a multiplier stabilization effect within targeted neighborhoods. The special attorney receiver pathway is now codified statewide through Massachusetts’ Affordable Homes Act, expanding the model beyond Springfield, and early implementation demonstrates that long-blighted ownership properties can return to productive, affordable homeownership rather than converting to rental stock.
Keith Fairey, President & CEO, Way Finders, shared one recent anecdote from a blighted home’s former owner upon learning that it would be rehabilitated into a family home:
“We had a public event at a two-family home that had seen much better days… it was boarded up. The special attorney who helped convey that property brought the owner — someone who grew up in the home but couldn’t keep up with it.
I didn’t know how that would go… but he felt really bad that it was pulling down the neighborhood. He was glad to see that it was going to be somebody’s home again rather than sitting there in a very blighted and abandoned state.”
— Keith Fairey, President & CEO, Way Finders
Key Enabler: Patient, flexible capital and systems-oriented philanthropy
“We don’t hold the solutions… we are a connector. We use our resources to bring folks together, to experiment, and advance ideas into action.”
– Dennis Duquette, President & CEO, MassMutual Foundation MassMutual Foundation has played a catalytic role in bringing the City of Homes model to life. Over several years, the Foundation funded research by a retired housing court judge to prove viability, pressure-tested the concept with stakeholders across the city, and provided early, flexible capital to de-risk the pilot before other funders joined.
Beyond funding, MassMutual also convened stakeholder groups, supported statewide policy adoption, and aligned complimentary investments — including down payment assistance resources for Western Massachusetts — to strengthen existing ownership pipelines.
Future Plans: Scalable pathways for gateway cities The legislative framework that underpins the City of Homes Initiative is now active statewide, with interest emerging from other “gateway cities” across Massachusetts — former industrial centers facing similar cycles of abandonment and disinvestment.
If scaled, the model offers:
A durable mechanism for transforming blight into ownership
Expanded pathways to household wealth-building
Stabilized neighborhoods where property value growth benefits working families rather than external investors
For MassMutual Foundation, the long-term goal aligns with its broader mission of strengthening financial resilience:
“Homeownership is such a key lever in building financial resilience and capability. It’s also foundational to establishing generational wealth over time.”
– Dennis Duquette, President & CEO, MassMutual Foundation
Lessons & applications for other leaders:
Slight policy shifts can unlock outsized impact. A targeted change to receivership rules created a new pathway without having to dismantle the entire system.
Pair systems change with tactical investment. Supporting first-time homebuyer programs and down payment assistance in tandem with reforms to structural barriers accelerates impact.
Patient capital matters. The City of Homes Initiative required years of dialogue, research, and early stage risk tolerance before it could be implemented.
Innovation doesn’t have to be “disruptive” to be transformative. Sometimes the most durable change comes from adjusting existing infrastructure rather than inventing something new.
We’re living through one of the most profound shifts in the history of work. According to LinkedIn data, 70% of the skills used in most jobs will change by 2030, accelerated by Artificial Intelligence. AI and emerging technologies are transforming not only how we work, but how we design work – creating new roles, redefining old ones, and making evolving skills the currency of career growth in a more dynamic and rapidly shifting labor market.
Meeting this moment requires grappling with hard questions: What will the jobs of the future be? How are we teaching, training, and upskilling learners to ensure access to opportunity is inclusive — from early career to lifelong professionals? And perhaps most importantly, how can we harness this moment to drive workforce innovation that benefits all workers?
In the first quarter of 2026, the NationSwell Council kicked off a Salon series dedicated to exploring Workforce Innovation for a Changing World. The convenings that followed connected leaders across sectors on how we can prepare a workforce that thrives amid AI-driven uncertainty and where innovation expands access to opportunity.
We’re excited to present a curated collection of the insights and essential resources we’ve distilled from these conversations.
Key Insights:
Data is a major missing piece. The best existing data on in demand skills and jobs is still 12 months behind the market. A major challenge and opportunity exists in getting large employers to share and leverage their data to better inform the field.
Future-ready skills matter as much as technical ones. As AI reshapes entry-level work, adaptability, curiosity, empathy, and learning agility are becoming foundational.
We need broad AI fluency. From those in and looking to enter the workforce, to teachers, administrators and nonprofit professionals, broad AI fluency will be required to drive meaningful contributions from society on the path AI takes in the coming years.
Deep and broad partnership will be required moving forward. No single organization can keep up alone; collaboration across nonprofits, employers, funders, and government is critical to meeting this moment.
Hope is essential. Especially for young people and communities facing layered barriers, agency, belonging, and belief in possibility remain powerful drivers of economic mobility.
This moment in AI & workforce can’t be separated from the broader cultural context. As AI accelerates amid heightened attacks on our most vulnerable communities, there is an urgent risk of further embedding harm into systems at scale. From representation in the development of AI, to data, use cases and learning pathways, equity in AI design and deployment will be essential to building a future of broadly shared prosperity.
The Redesign of work is already here. We’re at a turning point. AI and automation are changing not just how we work, but what work looks like. Many entry-level jobs are disappearing, while new kinds of work are growing in the gig, creator, and hybrid economies. As the old idea of a “career ladder” fades, people are finding less traditional and more flexible ways to build their careers. This raises an important question: if early-career jobs are disappearing, how will people get their start? We believe we need to create new kinds of beginner roles and pathways that give people the same experience and mobility those entry-level jobs once did.
Learning and training must catch up to reality. We know that traditional workforce programs often assume linear journeys — start, train, promote — but today’s workers move fluidly between sectors, roles, and even employment forms. We discussed the need for real-time, responsive learning models that evolve as quickly as technology does. Ideas included reverse mentoring and volunteerism as a pathway for skill-building and cross-sector exposure. We also emphasized the importance of creating spaces where people can “fail forward” — building confidence and adaptability through experimentation rather than perfection.
Inclusion and belonging across generations. We recognized that demographic change is reshaping the workforce conversation. Workers over 40 are often excluded from AI and tech training, even as their roles shift most rapidly. To build a truly inclusive innovation economy, we must foster belonging and skill development across all generations. That means normalizing lifelong learning and supporting mid- and later-career professionals.
The opportunity for community-centered innovation. We talked about how communities can create their own “value loops” — local systems where entrepreneurship helps solve social problems and create lasting jobs. Instead of keeping nonprofits and businesses separate, we can build hybrid models that mix purpose with profit. We also emphasized the importance of skilled trades, which are still vital, less likely to be replaced by AI, and can help anchor stronger local economies.
Anticipating, not reacting, to workforce shifts. To get ahead of disruption, we need earlier, proactive interventions — particularly in regions already feeling economic shocks, such as the DC/DMV area. We discussed the need for early warning systems, scenario planning, and community-driven transition strategies that safeguard pathways before they collapse.
The promise — and responsibility — of AI. AI is ultimately amplified intention — it reflects and expands what we design it to do. It can help grow human potential, creativity, and equity, but only if guided with care and purpose. Without thoughtful guardrails, it could instead widen existing inequities. The real question is: who will invest in the work needed — the experimentation, retraining, and community innovation — to make sure the future of work benefits everyone?
