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NationSwell Celebrates 5 Years of Nicole Navratil
Thursday marks the five year work anniversary of Nicole Navratil, NationSwell’s Chief Operating Officer. Today, we celebrate her indelible, transformative impact on every aspect of the work we do here.

I asked my fellow members of the NationSwell team to share some of their favorite memories of Nicole, and what she means to NationSwell. This is what we had to say.
Greg Behrman, NationSwell CEO + Founder: My favorite collective memory is something that I have seen time and time again over the past years from Nicole. It’s how — so often when no one is looking — she is thinking about how to help our team, or one of our team members. She cares so much about our culture, our mission and team members as human beings — and is constantly thinking about how to help us to flourish. She’s been the wind in our sails in so many ways – big and small.
Nicole has been a rock of guidance, care, and steadiness for NationSwell, and for me personally, for the past 5 years. She has been an incredible advisor, partner, friend — and companion on this great adventure!
Amy Lee, Managing Director, NationSwell Studio: My most fun memory of Nicole has to be her incredible array of textured and patterned sweaters and pants. She is the only person I know who is more of a magpie than me when it comes to clothes, and her leopard print velvet slacks are one of my all time sartorial highlights. If Nicole ever turns up to work in a quintessential New Yorker all black outfit I would fall over in shock.
Nicole is the backbone and the heart of NationSwell — basically we wouldn’t be standing up and living without her! She is the funkiest math nerd I ever met, with a capacity for both business rigor and human sensitivity that I have never seen in one human before.
Kate Dinota, Senior Director of Community + Impact: Nicole is our calm, confident, colorful leader. My favorite memory of her is when I met Marty for the first time at the Impact Hub, I learned that his first nap started at 8am and I’m pretty sure my jaw fell on the floor. Years later when I became a mom, Nicole and I definitely shared some laughs over our blissfully ignorant, well-rested, pre-children selves.
Jessica Lacombe, Director of Creative Content, NationSwell Studio: I appreciate that this is probs supposed to be funny stories, but I consistently find myself being grateful to Nicole for navigating the PPP hellscape in the wake of COVID. Everything I know/have heard about that process is that it was a nightmare to navigate, and I’m sure I haven’t thanked her enough for it.
Nicole does not shy from a clothing pattern, and this is something I deeply, deeply respect. For me, and NationSwell.
Patricia Ureña, Community Manager: My favorite memory of Nicole was the huge hug she gave me in Denali on my first day at NationSwell. She made me feel very welcome.
Christina Montero, VP of Accounts @ NationSwell Studio: It was Halloween 2018 and it was an in-office day and given it is my favorite holiday, I was dressed to the nines in 80’s neon gear. When the elevator doors opened and I walked into the office, NO ONE was wearing a costume… except Nicole. I recall it was also 80’s ski and/or workout gear and she looked amazing. I even think she had a few outside clients/interviews that day, and she still rocked her gear. #kindredspirits
Nicole is my mother hen. She has given me the right amount of guidance, support and encouragement over the years — as a colleague, a mother, and a friend. This is especially true when she is donning one of her oversized cozy sweaters.
Elyssa Dole, Community Director: Nicole means strength, clarity, attention and attentiveness. My favorite memory of her is all the amazing prints she wore around the office that brightened my day.
Jeremy Hurewitz, Curation Director @ NationSwell Council: I appreciate Nicole’s rigor and attention to detail and her drive to always push NS to be better. I also love to practice my terrible Czech with her and talk about skiing!
Mikhail Relushchin, Operations Senior Associate: My favorite memory of Nicole is the burst of color that accompanied her entrance into the office every morning — what with the shawls, the leopard print, or just the lion’s mane hat-hair!
Nicole is someone who keeps her eyes on the prize, and keeps the team focused on the necessary things!
Taekia Blackwell, Director of Business Operations; Chief of Staff to the COO: Joining my first call on my first day to her in a unicorn birthday hat was pretty special. Secondly, I interviewed for this job remotely so I didn’t get a chance to meet Nicole IRL until about two weeks after I started. However, she made the whole interview process feel really comprehensive and like we were able to actually start to get to know each other— to the extent that my roommates started to joke that I already worked for NationSwell halfway through the interview process. I appreciate the time and care and effort it takes to make someone feel like part of the team even before they’ve joined.
In the short time I’ve been here, I’ve been incredibly impressed by Nicole’s ability to keep all of the plates spinning. She’s clearly foundational to the success of NationSwell and just a super smart, super caring, super efficient lady that I feel lucky to work with every day.
Allie Mahler, Strategy Director: Nicole is masterful at keeping the trains running on track and on time, always. She does so with grace, curiosity, and a sense of joy – all while holding the vision for where NationSwell is and where it can go.
Kelsey Overby, Senior Director + Head of Partnerships, NationSwell Studio: Nicole is the Queen of NationSwell, guiding all of us to excellence and brilliance.
Faustyna Hariasz, Member Partnerships Manager: I love her wild and colorful sweaters (and her jumpsuit game), and I think she is just effortlessly chic. I also love that she notices people’s haircuts and style game right back. It’s important to make people feel seen for the little, personal things and she does that so well.
On a more professional note, she is able to distill complicated, wandering ideas into very actionable and clear ways forward and we would be lost without her lighthouse/beacon ways.
Anthony Smith, VP for Published Content + Growth: I will never forget meeting Nicole at a crowded coffee shop in Chelsea. We were introduced by a mutual friend because he thought that we would get along. He was right! Talking to Nicole about journalism and audiences and what might be possible if storytelling galvanized — instead of just informed — I realized I wanted to keep talking to her and maybe even work with her. I made professional decisions accordingly, and it’s probably one of the best decisions I’ve ever made.
Nicole is the rising tide that lifts all boats, really and truly. The people that work here are always on her mind, and she is a fearless advocate for us. Lots of leaders talk about caring for their teams, but our lives are tangibly better because of the ways she cares about us. NationSwell is the place that it is because of her, and I’ve learned so much about leading and listening just from watching her.
If Democracy Had a Sound, It Would Be Jazz
The best elements of jazz and democracy come together in the pursuit of common goals.
Jazz and democracy have more in common than you might think. At their best, they use techniques to bridge differences and elevate diverse perspectives. Want to hear more? Check out this video — presented in partnership with the Greater Good Science Center.
The Fight for Climate Justice
In partnership with Starbucks, NationSwell convened a digital discussion between four luminaries — Dr. Robert Bullard, Bill McKibben, Michael Kobori and Heather McTeer Toney — where we explored some of the most compelling and innovative potential solutions to the issue of climate justice.
Here are some insights from that conversation.
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You can’t analyze social issues without considering climate change. America is segregated and so is pollution. Zip code is still the most accurate predictor of health, wealth and wellbeing.”
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Climate justice can defined as making sure that no matter where you are or what you are, the institutions that surround you are ensuring equity in how we experience air, water and land.
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Equality of response will not achieve equity — we must focus on the underserved.
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Climate change will not wait for us, so we need to be bold now.
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But justice is intergenerational work, so don’t expect quick wins.
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No individual can change the course of climate change now — it will take collaboration, policy change and shift in power.
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This is not about a filter we put on our cars; this is going to be about taking care once and for all of this confluence of problems and if we can’t do it together then we can’t do it. We’re not going to solve it one Prius at a time; the most important thing individuals can do is be less of an individual.
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Women leaders are fundamental to social movements — from Civil Rights, to Women’s Movement, to Anti-War through Climate Justice; we should look to and lift up the female leaders who are bringing their community with them.
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Follow young people: they are braver in demanding justice and have the most at stake.
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Collaborative community organizations have the most power to build effective solutions — partnerships built on the idea that communities must speak for themselves and harnessing the energy of local students e.g. HBCU Community Equity Consortium
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To activate more people, we need to stop being judgmental about climate activism — “Stop being judgmental about climate, stop putting climate issues in a box; I’m proud to be a climate activist and I love bacon, you don’t have to be vegan! There is a diversity of problems and and a diversity of solutions to those problems.
If you missed the event, you can watch it here.
5 Things You Need to Know About Leading a Multigenerational Team During COVID-19
Over the last few years, managers began embracing the concept of the multigenerational workforce, with 5 generations working side-by-side for the first time in history. Experts regularly noted the benefits of a multigenerational workforce, including better business performance, better market insight, and a stronger pipeline of talent. Then the COVID-19 crisis hit, and employers everywhere have been challenged in ways that they could not have predicted or even imagined. Companies have faced periods of profound disruption while helping employees adapt to new work environments and technologies, often while juggling caregiving demands at home. How can managers focus on the bottom line and continue to blend multiple generations into cohesive teams, all while dealing with the COVID-19 curveball?
In a recent AARP-sponsored interview, Reuters special projects editor Lauren Young sat down with Johnna Torsone, executive vice president and chief human resources officer at the 100-year-old technology and global e-commerce company, Pitney Bowes, to discuss the multigenerational workforce, the impact of COVID-19, and ways employers can bolster organizational resilience through age diversity and inclusion during these unprecedented times. Here are 5 takeaways from that conversation:
- Remember That Many of Your Employees are Also Caregivers. With the shift toward remote work, it is important for employers to recognize the challenges posed to work-from-home staff as caregivers. Caregiving responsibilities can affect workers of all ages—whether it is caring for a child, sick relative, parent, or grandparent. Employers need to consider the necessary mental, emotional, and financial support and resources to enable their employees to thrive. At Pitney Bowes, they are expanding services for workers who are also serving in caregiving roles.
- Meet Employees Where They Are. It is critically important for employers to develop resources that meet employees where they are, regardless of age or life stage. This is especially true today in the context of COVID-19 as different generations manage a variety of uncertainties, such as how the pandemic will affect one’s retirement income or what the impact of coronavirus will be on opportunities for younger workers. Employers must re-evaluate and design policies and employee resources with an eye toward universal design.
- Offer Flexibility Wherever Possible. Employees of all ages and life stages have enjoyed the flexibility generated by the shift to remote work, which has only been accelerated by the COVID-19 pandemic. And though many employees like idea of going back to the office in some capacity, they wish to retain the ability to work from home when an office setting is not necessary to perform their job. Pitney Bowes had a strong flexibility policy prior to COVID-19—nearly half of their staff were already in flexible work arrangements, and it is noted as one of the top reasons why people stay at the company.
- Build Diverse Teams to Drive Innovation. If innovation is a goal, then you need a diverse team to get you there. And remember that diversity is multidimensional, including gender, race, age, and a host of other factors. In fact, research shows that an age-diverse, multigenerational team results in more innovative solutions than a homogenous team. Torsone noted, “There’s no question in my mind that different generations bring strength to the workplace. So, companies having the leadership that knows how to manage effectively or lead multigenerational groups and diversity on multiple dimensions are going to be the companies that are going to be the most successful in the future.” And she is not alone in her opinion. In fact, a recent AARP survey of nearly 6,000 global executives from 36 OECD countries found that 83% of global executives recognize that a multigenerational workforce is key to business growth and success. Yet, 53% do not include age in their diversity and inclusion policies.
- Be Optimistic. Periods of profound disruption can uncover new sources of strength and resilience. There is tremendous opportunity for the private sector to rise to the occasion and chart a new path forward by further investing in workers and re-evaluating corporate policies and practices with an eye toward universal design. Employers that do so – and embrace age diversity and inclusion – will be positioned for sustainability and business continuity, even in the face of global uncertainty.
These are just some of the ways employers can leverage diversity and inclusion for long-term growth and success. AARP is currently taking an in-depth look at the policies and practices to support the multigenerational workforce through a collaborative initiative with the World Economic Forum and OECD called “Living, Learning, and Earning Longer.” This includes working with major multinational companies to develop the business case for age diversity and inclusion, which will be released in the form a digital learning platform in early 2021.
To learn more about this work, or to join our learning collaborative of multinational employers, visit our site.
Jeffrey Gullo is a Senior Adviser for International Affairs at AARP.
To Build It Back Better, End Childhood Poverty
For #BuildItBackBetter, NationSwell asked some of our nation’s most celebrated purpose-driven leaders how they’d build a society that is more equitable and resilient than the one we had before COVID-19. We have compiled and lightly edited their answers.
To build it back better, we have to end childhood poverty. Before the pandemic the U.S. childhood poverty rate was 13.7%, which is 65 – 90% higher than it English-speaking, wealthy nation peers. And the U.S. is last among these peers on what it spends on children. We cannot talk about investing in the future and not invest in children and the people who care for them.
There is not one one magical solution that will build it back better, but there are two things we can do right now: (1) end the gender pay gap; and (2) insist that your local government spend more on youth services, even if it means redistributing monies from more well-funded departments.
Right now, we see this problem every time we open our eyes. Eleven million school-aged children don’t have enough to eat because their families cannot afford it; if they did they would do better in school and district budgets could be spent more on education. Or that 2.5 million children are chronically house-less; and therefore are bathed in cortisol daily, which increases their likelihood of having learning differences and “co-morbidities” like heart diseases and diabetes. On top of this, we lament that children are just hanging on the corner or playing video games all day, but we cut youth services that provide summer internships and affordable enrichment opportunities.
But the challenges to instituting this necessary change are clear: even though we say we do, we don’t value women or children enough. Moreover, this indifference and discrimination has been built into the return model and until governments, investors and other financial stakeholders are willing to give it up, we will have to rely on the moral impulse of leaders to do the just thing.
Closing the gender pay gap would mean that women would have anywhere from $500k – $1M extra over the course of a generation to contribute to their families’ basic needs. While all women do not have nor want children, the evidence is also undeniable the ripple effect for children would be tremendous. Rather than distribute those costs to each of us through our taxes, corporations should be responsible for not building their prosperity on the backs of children, and oftentimes the women – especially BIPOC women – who care for them. And local governments can step in the infrastructure that provides the opportunities for young people to make the investments in themselves so that down the road they as a society can reap the benefits of their genius.
Aaron T. Walker is founder and CEO of Camelback Ventures. To learn more about Aaron’s work, visit their website.
Budgets as Moral Documents: A Conversation Between Mayors
For #BuildItBackBetter, NationSwell held a conversation between two leaders blazing a trail for the country to follow: Mayor Michael Tubbs of Stockton, California and Mayor Melvin Carter of Saint Paul, Minnesota. Alongside other members of the greater NationSwell community, the two mayors discussed the innovative solutions needed to reform our institutions.
Here are some of the insights from their discussion.
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In this time of compound crisis, the role of local, state and federal government are touching our lives more than ever before. Mayors are the focal point of government for your community, but not necessarily the focal point of authority, resources, or influence. In some cases, it’s the federal government, Congress, or state government who can unlock what citizens need.
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Taking care of what people need here and now and making incremental change is how you build trust. Without trust, you can’t experiment with innovation — and you can’t make large-scale systemic change.
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Too often we run governments with the goal of never falling, and then we wonder why we never see transformational progress. For many communities, the risk of maintaining the status quo is worse than the risk of trial and error.
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A budget is not just a document full of numbers, it is a document full of values. Just like individuals and financial planners diversify our portfolios, so should cities diversify their public safety budgets. The police are one resource we can deploy as emergency response, but we should consider other investments in public safety to make sure we don’t need as much emergency response in the first place.
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If we really want to solve violent crime in our communities, it has to be focused on social connectivity, economic empowerment, hopefulness, and the understanding that every child has the opportunity for a bright future.
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It shouldn’t seem radical to extend what we want for ourselves to other people.
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Charity does not equal justice. But philanthropy is a powerful tool to test ideas that can tell the story for policy change. (The universal basic income pilot in Stockton, CA under Mayor Tubbs has been paid for by philanthropy.)
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Victims of violent crime and shootings are most likely to become perpetrators of violent crime and shooting, and a small group of individuals are responsible for a large portion of the shootings. In Stockton, CA, they have tried to reimagine public safety by intervening directly with those individuals through mentorship and employment, and have seen a 40% reduction in violent crime.
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The private sector can support innovative government through “time, talent and treasure.” You already share your money, but consider sharing your expertise – let local leaders tap your minds to come up with innovative communities solutions.
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The biggest challenge to progress are the limits to our imagination. If we really, truly believed that every child born in our neighborhood could be a doctor or an astronaut, then investing in their education would be a no-brainer.
Closing the Racial Wealth Gap: Reparations as a Solution
For #BuildItBackBetter, NationSwell invited Kirsten Mullen, folklorist and writer, and William A. Darity Jr., Professor of Public Policy, African and African American Studies and Economics at Duke University, to lead us in an exploration of reparations as a solution, focusing on its history, its applications and its challenges. Judge Elaine O’Neill, Chair of Durham, North Carolina’s Taskforce on Racial Equity, joined the panel to discuss her committee’s findings. Aaron Walker of Camelback Ventures moderated.
Here are some of the most compelling expert insights from the digital event.
- The Homestead Acts are an excellent example of federal policy directly giving assets to white Americans as a way to acquire and sustain wealth.
- Elaine O’Neal’s experience on the Durham racial reconciliation task force has taught her that “racial equity is an issue of the heart… and racial tensions can be fixed in a manner that allows all of us to flourish.”
- People can be cynical of “task forces” but the reality is that these types of organized efforts result in exposure (conversations like the one today) and exposure can help change public perception + educate more people about the subject. This leads to more fertile ground for future policy.
- Support for reparations amongst white Americans has gone from almost non-existent, to slight, to more substantial in a short period of time. There is positive momentum on the front, which is reason to be bold + optimistic.
- Volunteerism is a powerful tool: Do not underestimate the importance of giving time outside of work. Related, when thinking of systems change, it is also important to get your own house in order both professionally and personally. This means looking at who you are hiring, supporting, working with, befriending, etc. don’t just look at your office, look at your ultimate frisbee team.
- There are many misconceptions about reparations, and a big one is about guilt. Reparations are not about individual guilt, it is about the culpability of the US Federal Government. The Federal Government is the culpable party when it comes to slavery, Jim Crow, mass incarceration, anti-black police violence, unfair credit + housing markets, etc. Also, no individual contribution or event single state level contribution could meaningfully solve for wealth inequality in the United States. A $10 trillion dollar issue needs to be solved at the federal level.
To watch the event, click here.
What Bad Party Guests Can Teach Us About Bridging Divides
Who is the perfect dinner guest? It is the person who tells the best story? Has the funniest joke? Interjects with a good anecdote?
Studies suggest that it’s none of those people. The best dinner guests are Active Listeners, not dominant talkers. They ask questions, don’t interrupt, and express interest and empathy in what they hear, making people feel supported and understood.
This was produced in partnership with the Greater Good Science Center and Einhorn Family Charitable Trust. Learn more about how you can bridge differences in your life here.
The Gap Year Fantasy and the Reality of Today’s College Student
The uncertainty and anxiety that COVID-19 has wrought on college students and higher education institutions has generated a flurry of articles and conversations about students taking “gap years” as a way to bridge the learning challenge that the virus presents.
But the reality is that this option is a fantasy for the vast majority of students, a distraction from the enormous challenges ahead for those students and their schools.
A widely shared piece in New York magazine featuring an interview with innovator and NYU professor Scott Galloway seems to have fanned the flames of this idea. Recent articles and polls also suggest that that gap years are growing in popularity as a possible option among four-year college students and their parents.
Galloway says that when parents ask, “I tell them it’s a great year to take a gap year.”
Gap years are a longstanding option for an elite tier of students who want to take time between high school and college, or even during their college years, to travel, volunteer, or participate in activities that ultimately supplement the learning that takes place in classrooms.
A gap year is fine if you have the financial resources, flexibility, and family support required. But they are a very narrowly framed tool, mostly targeted at students who attend full time at residential institutions and are in the 18-22 age range.
That’s not at all what today’s college student looks like.
Higher Learning Advocates, a D.C.-based advocacy group, says that today’s students are older, more racially diverse, and have far fewer life options than the mainstream narrative would lead us to believe. Only 13% of college students live on campus, and two-thirds of all students work in order to make tuition payments or other expenses. Two in five students are over the age of 25, and a quarter of all college students are parents themselves.
The “gap” that should be getting more attention right now is the growing gap between white students and students of color when it comes to the pandemic’s impact.
Forty-one percent of minority high school seniors say it’s likely they won’t go to college at all in the fall or that “it’s too soon to say.” That compares to 24% of white high school seniors.
And the pandemic’s impact on people of color has been widely reported. Black Americans account for 34% of confirmed cases and 21% of deaths.
Students who make the choice to delay college entry immediately after high school are at considerable risk of not completing a post-high school degree or credential, according to a National Center for Education Statistics study.
And most students who do so tend to come from high-income backgrounds — more than 70% of “gappers” have parents with incomes over $200,000 a year, according to a 2015 report.
American higher education faces an enormous set of challenges in the coming months. Decisions about whether to return students to campus are complicated — and constantly changing as new information emerges about the virus’ spread. To date, a number of schools have proclaimed that they fully intend to open come fall if at all possible, while others — most notably the California State University System, the largest in the nation — have announced that they plan to do most or all learning online.
Higher education also is uncertain about how much to charge students in this unknown new world, and whether to offer tiered or conditional tuition options depending on what kind of learning they can offer. And colleges and universities face an incredible set of ethical and moral challenges associated with the uncertainty — literal life-and-death decisions.
There are many thorny issues ahead for American higher education. As a key driver of the nation’s economic and social progress and an important generator of both talent and new knowledge, higher education must confront the increasingly complex future of human work. Today’s students need every opportunity to gain access to the learning that these schools offer — whether online, in person, or in some hybrid way. But gap years are not a viable solution for the vast majority of today’s students. They need to be moved to the fringes of the debate about college student options for this fall.