6 Ways Every Boss Can Bring Diversity to the Workplace

As tech companies continue to receive heat over their lack of inclusivity of women and people of color, more studies are showing that there is a measurable benefit to focusing on diversity in the workplace.
Through a mix of civic action on tax reform, altering hiring practices and recognizing religious differences, here are six examples of how to push for more inclusivity in your own workplace.

1. Attract More Women With Different Incentives

When Netflix announced a revision to its parental leave policy to include a minimum of three months’ full pay for hourly employees and up to 12 months for salaried workers, the internet was abuzz with how much progress American companies were making when it came to the new moms in their ranks.
But Netflix is an exception to standard policy. Currently, federal law only requires large and medium-sized companies to provide 16 weeks of parental leave, all unpaid. And there is even less support for working mothers, as federal subsidies for childcare are at a 12-year low.  
To improve the landscape for working women, look to Canada. After our northern neighbors altered their tax system in the 1980s and ’90s to allow for childcare subsidies and mandatory paid maternity leave, more women joined the workforce. Today, there are about 8 percent more women working in Canada than in the U.S.

2. Embrace Global Workers — And Their Customs

All companies want to grow their business and increase their bottom line. One way to do that: Sponsor international workers.
Yet when it comes to bringing in new people from across the globe, most industries rely on old hiring tactics, using generic language in job listings or posting to job sites that aren’t used in other countries.
“There has been an idea for some time that you could standardize the [human resources] function globally,” said a 2012 report from KPMG International. “Many markets today, though, are so distinct that [HR] needs to focus on understanding local needs.”
In the same study, leaders from multiple companies found that international workers were essential to their business. For those pushing to hire people from other countries, the process was found to be the most successful when HR departments accommodated the worker’s local customs and culture.

3. Include More Holidays on the Company Calendar

New York is one of only a handful of cities that observe holy days of multiple religions. In 2015, the city’s school system added two Muslim holidays to its number of days off and have also designated times during which students of certain Christian denominations can leave school one hour early for religious study.
For businesses that want to do the same, the website Diversity Best Practices has a full list of religious and cultural holidays, including the Indian feast holiday Makar Sankranti (Jan. 14) and Native American Citizenship Day (June 15). Some companies have taken up the trend; UPS, for example, recognizes a number of cultural holidays such as Passover and the Chinese New Year.
“The key … is to make sure no one feels excluded or forced to participate in workplace festivities,” according to a post by the Society for Human Resource Management.

4. Use Technology as a Guard Against Implicit Bias

Despite a hiring manager’s best efforts to avoid discrimination in interviews, it’s completely natural to have biases — and it’s even harder to recognize them. To best diversify a workforce, it’s crucial to take a look at the technology that’s being used to communicate with potential hires, from how the job is posted to the method used to extend an offer of employment.
When the social media developer Buffer changed job descriptions from “hackers” to “developers,” they found women applied to the jobs more often. “It was eye-opening for us to realize the ways we had perhaps been implicitly biased without realizing it,” wrote one employee for the company’s blog.
Companies can utilize software that analyzes internal emails, documents and job postings in real time to avoid bias. Joonko, for example, “can identify events of conscious and unconscious bias,” says cofounder Ilit Raz. “The point isn’t just to hire more diverse people, but the right people for your company.”
Gapjumpers and Blendoor are two companies whose software removes a candidate’s name and any data not relevant to the job descriptions so managers can base hiring decisions solely on merit. The Google Chrome extension Unbias also blurs out LinkedIn images and names to reduce unconscious bias. Think of it as hiring à la “The Voice,” where judges hear singers before they see them.

5. Dish Out Diversity in Lunchrooms

Outside of benefiting a business’s bottom line, having a diverse work environment also introduces other people to cultures they might not otherwise interact with.
Communities are better strengthened when the people in them socialize with one another, says Harvard sociologist Robert Putnam. As the Houston Chronicle put it, “When a variety of viewpoints are thrown into the problem-solving mix, new and innovative solutions can be reached.”
Encouraging social diversity can be as easy as mixing up the menu. In Australia, for example, companies are encouraged to participate in A Taste of Harmony, a program that introduces employees to new cultures through food. And if you have a fairly diverse workforce already, try organizing a potluck where staffers bring in their favorite cultural dish to share.

6. Enlist Outside Expert Help

More companies are starting to beef up diversity by hiring outside help, such as diversity consultants, to oversee their company strategy.
Organizations like Paradigm and Project Include, cofounded by former Reddit CEO Ellen Pao and other high-profile female techies, help startups analyze their company’s needs, and then hire and retain diverse talent.
“We convened as a group of tech women to strategize and try to move diversity forward by having hard conversations and redirecting efforts,” reads Project Include’s manifesto. “We want to provide our perspectives, recommendations, materials, and tools to help CEOs and their teams build meaningful inclusion. We know how hard change is from our own experiences.”

For This Century-Old Civil Rights Nonprofit, the Real Work Is Just Beginning

The New York Urban League (NYUL) was founded in 1919, at the start of the Great Migration, to connect blacks who left the agricultural South with jobs in the industrial North. At the time, descendants of slaves poured into a metropolis where they had to fight against housing discrimination and boycott stores where black job applications weren’t accepted. Nearly a century later, Arva Rice, a NationSwell Council member and president of the New York Urban League, is continuing to fight for equality within New York City’s education system and job opportunities. NationSwell spoke to her recently about the ongoing fight for civil rights, as the nation’s first black president leaves office.
New York Urban League is approaching its centennial. What issues are you anticipating will be core to the league’s next century?
One challenge for us is how the conversation about race has changed over time. When I meet with others, I talk about the importance of this particular time in history. The fact that when I first came to the Urban League in April 2009, President Obama had just been elected and we were hearing, “You all have a president. That’s the ultimate level of equality.” Unfortunately, in the last seven years, we have also had Trayvon Martin, Freddie Gray and all things in between, like the intentional voter-suppression laws and attacks on the Voting Rights Act. The work we do is more critical than ever. There’s a generation that cares about racial equity, but we need to engage them in different ways. Maybe they want to march and be involved in grassroots movements, some want to be engaged in policy discussions and some want to become part of the establishment themselves and run for office. All of those ways are correct and right, and we have to figure out how to support that going forward.
Besides equal access to education and employment, the NYUL’s mission statement references working toward a “living environment that fosters mutual respect.” What does that mean to you?
Envisioning a world of mutual respect means that folks can not only tolerate but appreciate difference. I’m fascinated by how we define diversity and inclusion. Diversity is inviting people to a party, where inclusion is getting everyone to dance. I think that distinction is important, because to get everyone dancing, you have to think deliberately. You need to think about what is going to include people across generations, and most importantly, you need to be intentional in order to create environments that bring others to the fore. You have to be thoughtful, because it’s not going to happen by accident.
The racial biases pointed out by Black Lives Matter and the rising economic inequality in American cities were both on the minds of many voters last year. In what ways does New York reflect and buck the trends of what we expect from cities?
New York is often leading the way. We’re the ones who were really pushing for higher wages, with the Fight for 15 campaign. We’re also second place for technology and innovation. That’s why the New York Urban League is focusing some of our work on STEM [science, technology, engineering and mathematics], giving young people the opportunity to not only play with technology but also be creators. There are some folks that say, “Oh, people of color aren’t interested in tech, because it’s not cool enough.” And I push back on that. This is not about being cool; this is about being accessible. Without having somebody who you know, any experience, any interaction with someone who works at Facebook, Google, Twitter, how can they know that’s something they can do? We’re helping to break through that, and then provide skills. The fact is that people of color will be passed over if, once again, they are not included in intentional ways. The reason why I feel privileged to lead a historic black organization is because you’re constantly focused on making sure that there really is equality. Until the day we feel like there truly is real parity, we’re not finished.
What have you learned about leadership during your time at NYUL?
I have learned that leadership is about doing things that make your stomach hurt. And that just because your stomach hurts doesn’t mean that you’re unusual. If you are doing it right and pushing yourself and the people that you manage and your stakeholders and your donors, there are going to be times when it’s uncomfortable. It’s a growth pattern. The other thing I’ve learned is that the only people who don’t make mistakes are the ones who aren’t doing anything. So I need to forgive myself for those times I made mistakes, figure out what I learned, dust myself off and go on to the next thing.
What are you most proud of having accomplished so far?
We have a program called Empowerment Days for our young people, which is basically Take Our Daughters and Sons to Work days. We take 200 girls and 150 boys on the first and last Friday of March, respectively. They’re able to go and meet people at places like O, The Oprah Magazine, black enterprises, the Yankees, Google and Microsoft. Basically, they spend the day with people who may look like them or have similar backgrounds and experiences, and find out how they got into those careers. And one of the reasons I’m so proud of that is because we have a level of access, as an organization that has a 97-year history of impact on communities. So I can call people and get my calls returned at a level that I wasn’t able to in any other position in my career. Every time we do an Empowerment Day, the young people are excited about a senior vice president or a receptionist that they met. That’s fantastic, because we would not be able to do that, if it were not for the relationships that the Urban League has within the city.
To learn more about the NationSwell Council, click here.
Continue reading “For This Century-Old Civil Rights Nonprofit, the Real Work Is Just Beginning”

Meet the People Hoping to Change the Face of Immigration in America

You might not know it from watching the evening news, but immigration isn’t solely a Latino issue. In fact, there are more than 60 million first- and second-generation black Americans with immigrant backgrounds in the U.S. — each with a unique voice that yearns to be heard. Enter The Generation Project (otherwise known as The G Project), an innovative awareness campaign launched earlier this month by The Black Institute, which focuses on the successes and achievements that black immigrants and their descendants have contributed to the country. These so-called “Gs” emigrated from Africa, Europe, the Caribbean or South America. They all have distinct stories and backgrounds, and many of them have a vested interest in the ongoing fight for comprehensive immigration reform.
MORE: A New Weapon in the Immigration Wars: Hospitality
The G Project officially celebrated its launch last week at a high-profile panel headed by New York City’s First Lady Chirlane McCray. McCray, wife of newly seated mayor Bill de Blasio, is a second-generation immigrant, whose grandmother and grandfather emigrated from Barbados. “Now, I am a G-two, a second generation immigrant,” McCray said during the panel. “But when people look at me, and hear me, they see that I don’t speak with an accent. They see me as African-American, but they don’t think about where my people came from. And I am not unique. When it comes to immigration, there are 60 million people like you and me, and our voices are too important. The stakes are too high for us to not be heard.”
MORE: This Is What the Path to Citizenship Really Looks Like
As the fight over immigration reform continues, The G Project hopes to encourage black immigrants and their descendants to become part of the conversation, developing a unified message that speaks to their experiences. As McCray noted at the panel, these immigrants and their families depend on it. “Whether we consider ourselves African, Caribbean, or African-American, everyone needs to know their heritage. Everyone needs to know their roots,” she said. “After all, you cannot fulfill your future, unless you honor your past.”
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The Bay Area’s New Boom Will Change the Face of Silicon Valley

Like many families across America, the Youngs had holiday traditions. On Christmas Eve, they ate gumbo at Grandma’s house. On Christmas Day, they opened gifts near the tree. And on the morning after Christmas, they relaxed. That is, until 2001, when Jason Young, then a college sophomore, learned that he had just spent his last holiday in his family’s Inglewood, Calif., home. On that Dec. 26, the Youngs’ house, already in foreclosure, was taken from them for good. “It’s a surreal experience to have someone knock on your door and ask you to leave immediately,” he says. “We’d always struggled with money, but I had no idea we were going to be evicted.”
The eviction may have ruined a favorite holiday for Young, but it taught him an important lesson about fiscal responsibility—one that has informed his career since. After his family lost their home, Young learned that his single mother had accumulated tens of thousands of dollars in credit card debt in an attempt to save her home; she eventually filed for bankruptcy. “It became clear to me that the math didn’t add up,” he says. “I’d always been conscientious of money, but the experience made me want to make even better financial decisions. I never wanted to be in that situation again.”
And he didn’t want other low-income kids to find themselves in that situation either, which was one of the reasons he founded Mindblown Labs in 2011. The Oakland, Calif.-based company creates mobile, educational games geared to improving financial literacy among underserved youth.
The games were an instant success. But as Young taught students how to manage their money, he also recognized a need to help them learn how to make that money in the first place. This prompted him to co-found The Hidden Genius Project, a two-year training program designed to teach young black men science, technology, engineering and math (STEM) skills through lectures and project-based workshops. Continue reading “The Bay Area’s New Boom Will Change the Face of Silicon Valley”