Meet The Woman Putting a Personal Touch on Health Insurance Enrollment

With all the intricate details of the health care system, it’s easy to get bogged down and overwhelmed, making it next to impossible to choose the best insurance option. Which is why King County, Wash. is taking a different approach — they’re letting the people that know the community take the lead.
So instead of residents hearing about health care options in a general format, a representative of the community presents information catered to the individual area’s needs.
The woman behind the idea? Daphne Pie, King County’s manager of access and outreach at the Public Health Department for Seattle and King County. Her group of workers consists of 24 community leaders, including representatives from Cierra Sisters, Arms Perinatal Doula Program, Gay City health project and the Asian Counseling and Referral Service.
All of this began about four years when the County Council put forth their ‘equity and social justice’ strategic plan, according to National Journal. The measure has each county department focus on reaching the communities where there is the greatest inequity in their respective area of expertise.
For Pie, that meant finding a way to reach diverse groups about their health insurance choices. Her solution? For every community that had above average rates of uninsured citizens, a leader that spreads the message: “you can have health care insurance for free or at a very low cost.”
Communities in King County are quite diverse, featuring African-Americans, Native American tribes, Latinas and homosexuals, among others. Therefore, it’s useful to have a member of that community who can understand and address each group’s specific needs — whether it be HIV medication or natural childbirth.
The County’s commitment to this project isn’t just on paper, either. In 2013, out of the $1.6 million of federal grants King County received, $1.3 million of it went to community partners.
“You have to reach the uninsured where they live,” Pie tells National Journal. “We can’t expect these people to always come to us.”
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When Traditional Disciplinary Actions Don’t Work, Restorative Justice Can Bring About the Healing Process

Professor Carolyn Boyes-Watson remembers getting a call from distressed administrators at a Boston high school: “We have so many girls fighting,” they said, “we’re picking up clumps of hair in the hallways.”

Students were yanking each other’s hair out while brawling in the school’s corridors and cafeteria, and administrators couldn’t figure out how to make the violence stop.

So they called in Boyes-Watson, a sociology professor at Suffolk University in Boston, to train students and teachers in a conflict-resolution practice known as restorative justice. Drawing from Native American traditions, the concept uses ritualized dialogue to try to mend broken communities. Participants gather in circles to try to resolve problems through discussion, rather than retribution.

Across the country, more and more schools are turning to restorative justice as they realize that traditional disciplinary measures — suspensions and expulsions — often don’t deter misbehavior, but can instead set troubled students up for failure by further disengaging them from school.

While traditional justice systems are based on punishing perpetrators (usually by ostracizing or isolating them), restorative justice focuses on healing the harm that has been inflicted — personally and community-wide. Restorative justice programs in schools seek to establish cultures of openness, communication and respect.

Boyes-Watson helped the Boston school set up a practice in which groups of students and teachers met regularly to discuss problems while sitting in a circle. “The kids absolutely take to the circle immediately,” Boyes-Watson says. “They treat each other better. They’re kinder to one another. They feel a sense of belonging and connection. It’s really quite simple. … It’s a small intervention that makes such a powerful difference.”

The effect was transformative. By the following year, the school had solved the problem of girls fighting — no more brawls in the halls.

With similar results being reproduced in other schools, restorative justice is catching on nationwide: Schools in California, New York, Pennsylvania, Colorado, Illinois and Minnesota are using the practice. Even the federal government is getting on board.

Earlier this year, the Obama administration released new school discipline guidelines asking administrators to move away from zero-tolerance discipline and begin using alternative measures like restorative justice. Secretary of Education Arne Duncan noted that suspensions often lead to additional disciplinary action, repeating grades, dropping out and ending up in the juvenile justice system. Restorative justice seeks to change that trajectory, known as the school-to-prison pipeline.

DIVERTING THE PIPELINE

The growth of restorative justice in schools comes in response to the failure of zero-tolerance discipline, which uses removal from school as a punishment. During the 1990s, suspensions and expulsions became increasingly popular, paralleling a dramatic increase in the country’s prison population as a result of the War on Drugs.

Initially, zero-tolerance discipline was focused on the most extreme offenses: guns and drugs in school. “But what happened over the years was that morphed into including more and more things into what were zero-tolerance offenses,“ says Dr. Martha Schiff, a restorative justice expert at Florida Atlantic University in Boca Raton, Fla., including bringing nail clippers or butter knives to school.

Not surprisingly, the number of suspensions and expulsions has nearly doubled since 1974.

Disproportionately, students of color have been the recipients of those punishments. Nationwide, while 17 percent of school-age children are black, African-American students comprise 37 percent of suspensions and 35 percent of expulsions. Additionally, black students are suspended or expelled at a rate three times that of white students.

“Kids who should have been in school were being systematically kicked out and winding up in the justice system,” says Schiff. A name for this dynamic emerged — the school-to-prison pipeline — highlighting the parallel failures of school discipline and the justice system, in which African-Americans are disproportionately incarcerated.

Now, as restorative justice takes root in schools, studies are showing that it does reduce suspensions and expulsions — often quite dramatically. Whether the practice addresses the racial disparities in school discipline is a question that requires further study, says Schiff.

Not everyone is sold on restorative justice. Annalise Acorn, a law professor at the University of Alberta in Edmonton, Canada, has written a book-length critique, arguing that the practice can traumatize victims and allow unrepentant offenders to fake their way out of trouble. And Dr. Hilary Cremin, a senior lecturer at the University of Cambridge in England, warns that restorative justice is not a panacea and must be implemented carefully in order to avoid causing more harm than good.

At the moment, however, critical voices are in the minority. “I’ve never seen the momentum and groundswell around it quite like it is now,” says Schiff.

MAKING IT RIGHT

In Oakland, Calif., the entire school district has adopted restorative justice practices, after seeing dramatic results at a single troubled middle school.

In 2005, Cole Middle School was in crisis. Student behavior at the school — located in West Oakland, a low-income, high-crime neighborhood — was out of control despite aggressive disciplinary tactics. The school had a suspension rate nearly five times higher than the district average and was expelling four times as many students.

Fania Davis, head of the organization Restorative Justice for Oakland Youth, helped the school implement restorative justice circles. In a single year, suspensions dropped by 87 percent and not a single student was expelled.

“In our first pilot, we were able to completely eliminate violence,” says Davis. Principals took notice, and by 2011 the Oakland Unified School District had hired a district-wide program manager to help administrators and teachers bring restorative justice into their schools.

According to David Yusem, Restorative Justice’s program manager, schools first establish dialogue circles as a regular practice in classrooms. Students sit with their teachers and establish group values, creating a space to connect and speak personally about events in school or in their lives. Circle members talk one at a time — without interruption — passing a “talking piece,” an object indicating whose turn it is to speak.

On their own, dialogue circles have a dramatic impact, says Ina Bendich, of the Restorative Justice Training Institute in Berkeley, Calif. “Eighty-five percent of your problems will be taken care of when you really focus on community building,” she says.

For the other 15 percent of problems, schools use response-to-harm circles, designed to address the aftermath of specific conflicts, like two students fighting, or a student yelling at a teacher. With these, the affected parties talk about what happened and what they were feeling at the time.

“It gives the person who did the harm a chance to make it right, rather than pushing them out of school,” explains Yusem.

Taking responsibility for one’s actions can include things like public apologies or community service, or a modified form of a traditional punishment, such as in-school suspension instead of removal.

Kris Miner, executive director of St. Croix Valley Restorative Justice in River Falls, Wis., says she helped facilitate a healing circle that included parents, students and school staff after a white 11th-grader used the N-word and nearly got into a fistfight with a black student.

As the talking piece went around the circle, one father, a corrections officer, spoke about how damaging racial slurs can be and how, in prison, they can get you killed. A Latina guidance counselor talked about being called a “wetback” and a “spic.”

The circle created an opportunity for reconciliation for all parties involved — a moment that never would have occurred if the offending student had simply been removed from school.

The student who had used the racial slur became more and more emotional as people spoke. “I am so sorry that I said that,” he said, tearing up. “I will never say that word again.”

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When the Poor and Elderly Can’t Afford to Feed Their Pets, This Nonprofit Comes to the Rescue

As an owner of dogs, finches, cockatiels, guinea pigs, mice, tropical fish, a duck, a rabbit and more through the years, it’s obvious that Marianne Iaquinto of Wyndmoor, Penn. has always been a pet lover.
When her beloved Shih Tzu, Sam, was dying in 2012, Iaquinto decided to let her grief fuel a vital service: Helping the poor and elderly  keep their pets instead of turning them over to shelters when they can’t afford them. So she started the nonprofit Sam’s Hope.
To date, Sam’s Hope has collected and distributed more than 44,000 pounds of pet food to the needy.
In particular, Iaquinto is moved by the plight of impoverished elderly people who aren’t able to pay for their pet’s upkeep and are forced to put them in a shelter.
“The elderly, sometimes all they have in life is their pet, their only reason to get up in the morning,” Iaquinto tells Len Lear of Chestnut Hill Local. “In this case, they don’t surrender their pets; they sacrifice their own health and well-being, sharing their food and forgoing medication to provide for the pet.”
The Doris Day Animal Foundation has recognized Sam’s Hope for its work, providing funding to the organization to start a new service: Meals for the Pets of the Homebound and Elderly. Just as their owners are given monthly meal deliveries, the pets receive food, too.
Besides distributing about 4,000 pounds of pet food and cat litter each month to both pet food pantries and directly to pet owners, Sam’s Hope assists in a variety of ways — including veterinary care for pets whose owners can’t afford it. Volunteers for the nonprofit once also captured and relocated a bunch of feral cats after their owner died and helped a sick pet owner find homes for eight of his cats.
Iaquinto plans to start two voucher programs: One giving the poor the ability to have their pets spayed and neutered, and the other, which will enable people to adopt older shelter pets who often are left behind in favor of puppies and kittens.
In 2013, Iaquinto left her job as the vice-president of McGruff Safe Kids’ Total ID System and now volunteers 50 to 60 hours a week with Sam’s Hope. “How do I do it? Well, I have found that there are things in life that are more important than money. I am happier than I have ever been before. Money doesn’t buy that,” she says.
Guaranteed the pet owners and their furry friends that have received assistance from Sam’s Hope are happier than ever, too.
Correction: A previous version of this article stated that Sam’s Hope operated out of a local restaurant. NationSwell apologizes for the error.
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One Year Later: How America’s First Non-Profit Supermarket Is Faring

About a year ago in Chester, Penn., a group of individuals started a supermarket. However, this wasn’t just any grocery store: Fare & Square is the first non-profit one in the country.
Twelve years ago, the last supermarket in Chester (a city about 15 miles from Philadelphia, where 31 percent of its residents live below the poverty line and the median income is $27,546) closed its doors, leaving residents with few food options. As a result, more and more residents relied on Philabundance, a Philadelphia-based food bank, but fewer and fewer donations were coming in. So Philabundance president and executive director Bill Clark realized that something needed to be done.
“We knew that Chester was a market in need,” Clark tells Next City. “When everybody can’t get food at a grocery store and goes to emergency food cupboards, that’s not a very good, effective way to deal with the problem, either.”
His solution? Fare & Square — a supermarket that will provide a wide variety of healthy options, as well as host special events where Chester residents can receive health screenings.
With a year under its belt, Fare & Square is now assessing its progress. So far, it’s been slow-coming as the owners try to adjust their products to fit their clients’ needs, which must strike a balance between healthy options and ones that are affordable.
Fare & Square’s managing director Paul Messina remains optimistic and views the situation as trial–and–error.
“It’s Fare & Square 1,” Messina says to Next City. “We’re still trying to do our best to keep our cost of goods down for the community, and we are making changes. We’re looking very, very closely at the product mix that we currently have in the store and seeing what we can continue to sell at what prices. We do feel that we’re going to need to eliminate some items that cost more money than we’re able to sell at a good cost for the community.”
For a community without much, Fare & Square is demonstrating that all sorts of possibilities are possible, thanks to food.
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The Private School Education That Doesn’t Cost a Dime

Cristo Rey Columbus High School isn’t like other schools.
As part of the 28 schools forming the Cristo Rey network (founded in 1995 in Chicago by Jesuit priest John P. Foley), this Columbus, Ohio private school takes underprivileged kids and gives them the opportunity to learn and work professionally for free.
Initially, a full year’s tuition at Cristo Rey Columbus costs $18,000, according to the Atlantic, but after the school reaches capacity, the price tag drops to around $12,000 to $13,000. And then with a little more finagling, students pay basically nothing.
How is this possible?
First off, Ohio offers a voucher program (worth $5,000 each year) for students to attend another school if the one closest to them is deemed a “failing school.” Fifty-nine percent of Cristo Rey Columbus students are eligible. Additionally, the school offers the unique Professional Work Study Program. For five days a month (one day a week and two days every fourth week), students can work for one of the school’s partner companies or institutions earning about $6,500 a year, which goes straight towards tuition.
Opening in 2013, Cristo Rey Columbus began its inaugural year with 85 students, and this year’s class boasts 117. All come from financially-needy homes where the average income is $35,000 per year. So far, the school has found success: 100 percent of the 2014 graduates were accepted to college.
The school’s faculty is handpicked for their teaching skills and belief in the Cristo Rey mission that education will break the cycle of poverty. As a result, teachers are dedicated to helping the students succeed in the workplace by helping them prep for interviews, offering tips on dressing and giving basic training.
For school Director James Ragland, the hope is that this experience will bolster the students for the future.
“We don’t use the word ‘fear’. We prefer ‘opportunity’,” he tells the Atlantic. “The majority of their day is with us. The message [of a culture of positivity] is delivered in context from the janitor on down (sic) to the president.”
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A Nonprofit Specializing in Second Chances Gives One to an Aurora Theater Shooting Victim

After Marcus Weaver graduated from college, he landed in jail — a bumpy start to adulthood resulting from poor choices that he came to recognize were influenced by growing up with an abusive stepfather.
Weaver became determined to turn his life around, so when he was released from jail about eight years ago, he went to live at New Genesis, a transitional housing space in Denver. “They offered me a job,” he tells Elizabeth Hernandez of the Denver Post, “and I didn’t screw it up.”
Weaver did much more than just not screw up — he began to help his fellow shelter residents find job placements, clothes for work and places to live. Through his efforts, Weaver connected with DenverWorks, a nonprofit that helps find employment for low-income people with disabilities, criminal records and past addictions. The organization found a job for Weaver: working for them as a mentor to others.
“It felt really great, like this was my purpose,” he says. “If you can give a person a job, that changes everything for them. I felt really good for the first time in my life.”
But then on July 20, 2012, Weaver decided to see the premier of the film “The Dark Knight Rises” with a friend. Chaos erupted when a gunman opened fire inside the theater, killing Weaver’s friend, Rebecca Wingo, and shooting Weaver in the arm.
The trauma of losing his friend and suffering a serious injury on that horrific night rattled him, and he was unable to continue his job. Finally he went to therapy and was diagnosed with PTSD.
Even though Weaver’s arm is still not healed — another surgery is scheduled for November — in March he felt ready to apply for jobs. He found himself back at DenverWorks and now serves as their outreach coordinator since the nonprofit believed that everything he’d been through would make him a big asset mentoring people trying to right their lives after suffering hard knocks.
“I see a lot of my former self in the people I’m helping. You see them change. Get a suit, get an interview, get the job. It’s so important,” says Weaver.
Currently finishing up a degree in nonprofit management, Weaver hopes it might lead to starting his own nonprofit. However lofty his goals, anyone familiar with Marcus Weaver’s life story knows it would be foolish to ever count him out.
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The Yelp-Like Website Helping Migrant Workers Avoid Bad Bosses

We’ve all seen groups of day laborers congregating on a street corner, hoping to be hired for a job. These workers, as well as those in this country on temporary work visas, are taking a big risk: They have to trust that the people who hire them will pay them as promised.
A new social media site, Contratados.org (the name roughly translates as “hired hands”), aims to offer some insurance against dishonest employers to day laborers.
On the website, workers can look for a job, write and read reviews of companies, bosses or recruiters, learn about their rights and read about news developments of relevance to them. For those who don’t have Internet access, there’s even the ability to leave a review via the telephone.
These Yelp-like reviews can help workers avoid bad work situations and find fair ones. For instance, one man who regularly employs undocumented workers recently received two one-star ratings. One reviewer says that this man had him working without a salary for two months, and in exchange for his work, promised a tourist visa. Instead, he gave him a fake visa, which resulted in deportation. On the other hand, another reviewer employed by a seafood market in Louisiana praised his bosses in a five-star review. “It’s a good company and a pure good thing,” the anonymous reviewer writes.
The reviews can be anonymous (which could, of course, result in the posting of falsehoods and exaggerations), but as with Yelp, the more reviews that accumulate, the more the consensus can be trusted.
Michelle Chen of The Nation spoke to Alissa Ecarce of Contratados, who says, “The beauty of the Contratados.org employer review feature is that it does not rely on any legal mechanism — the point is for workers to share information with one another so that they can make more informed employment decisions. Both guest workers and undocumented workers work within a system where they are at a power disadvantage due to their status, and we hope that Contratados.org will be a tool that all workers can use to increase their power in the labor market.”
This website, which offers a contemporary solution to an age-old problem, could prevent a lot of low-income workers from experiencing needless misery.
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When Its Only Grocery Store Closed Its Doors, This Town Didn’t Have to Look Far for New Owners

What do you do when your local supermarket closes? For one town, it means you open your own community-owned store.
When the local Winn Dixie shut its doors in northeast Greensboro, N.C. in the 1990s, the area became a barren food desert. For the past 15 years, residents have been waiting for another grocery story to fill the void, according to Yes! magazine, but none came. The community isn’t big enough to satiate the needs of a large shareholder corporation, which has acted as a deterrent for other chain stores.
Left without access to food for too long, the community took the matter into their own hands and started researching. After exploring various options, it decided to form a grocery store cooperative.
Starting next year, northeast Greensboro residents will have access to a store that will provide them quality food as well as well-paid jobs. All workers at the Renaissance Community Cooperative will be paid more than minimum wage, starting at $10 per hour.
There’s a common belief about co-ops that they work best in more affluent communities. However, northeast Greensboro is a low-income and predominantly African-American community, so with the start of the cooperative, the town is looking to break that stereotype.
While the results and success of the co-op remain to be seen, right now it can be viewed as a positive step in the right direction. And, if it does become successful, it will serve as an example and model for other low-income areas to follow.
It goes just to show what positives can come from what first seem to be a devastating event.
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When Low-Income People Can’t Afford Solar Energy, This Organization Helps Out

What nonprofit asks low-income people to don hard hats and safety harnesses and scramble up on roofs?
GRID Alternatives does.
The organization not only provides solar energy to low-income neighborhoods, it also teaches residents how to install the panels themselves — helping them gain experience for potential jobs in the solar industry.
Low-income people are more likely to live in polluted neighborhoods, and they definitely can use the break on energy bills that solar panels provide — but most can’t afford to have them installed. That’s where GRID Alternatives steps in. According to the nonprofit’s website, its solar installation efforts have prevented “the release of 340,000 tons of greenhouse gasses over the systems’ lifetimes and provid[ed] more than $110 million in energy cost savings.”
One hundred and fifty volunteers turned up recently to help install solar panels on 10 Habitat for Humanity homes in a low-income Washington D.C. neighborhood, according to Katherine Ling of E&E. The installation celebrated the grand opening of the Oakland-based nonprofit’s D.C. office, which joins branches in California, Colorado, Connecticut, New York and New Jersey.
The D.C. installation event also gave 10 “solar trainees” from a local organization for at-risk youth the chance to gain some valuable job skills and learn about an industry that might eventually provide them with a career.
GRID Alternatives has been able to expand its mission recently due to a $2 million grant from Wells Fargo, as well as equipment donations from Enphase Energy Inc., Sun Edison LLC and SunPower Corp.
The group also sponsors SolarCorps Fellowships, a one-year volunteer training period that qualifies participants for employment in the solar industry. The nonprofit is especially interested in providing jobs to low-income people, minorities and women. To that end, it hosts “women builds” as a part of its National Women in Solar initiative.
Ling visited a woman-only solar installation project in Los Angeles, where SolarCorps construction fellow Ilana Feingold declared, “We love power tools!”
We’re sure they love the energy savings and the jobs that come along with it, too.
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With Odds Stacked Against Them, This Group Is Helping to Build Self-Esteem in Young Black Women

“Babies raising babies,” is how Tracey Wilson Mourning, a former journalist and wife of retired Miami Heat basketball player Alonzo Mourning, describes the group of teenage girls carrying their children near her neighborhood in Florida to The Root.
“I wondered, ‘Which one am I?’ out of that group, had it not been for the mommy I had, had it not been for the amazing women in my life,” she says.
This questioning led Mourning to start a mentoring group for young black women called Honey Shine.
Since 2002, the organization has been reaching out to young black women in Florida, offering group mentorship, a six-week summer day camp and bi-monthly workshops focused on education, health, nutrition, sex and drug education, and making goals for the future. The participants are called “Honey Bugs,” and sharing warmth and affection among the generations is a big part of Honey Shine’s mission.
Honey Shine turns even fun events into learning experiences. For example, a back-to-school shopping trip sponsored by Forever21 that helped 100 girls pick out clothes for school was also an opportunity to teach the Honey Bugs about budgeting and “shopping smart.”
Mourning tells The Root that these girls benefit from guidance in all aspects of their lives. “I know a lot of these young girls don’t have that mom that I had, don’t have those people pulling them up by their coattails or taking them outside of their neighborhoods,” she says. “We have girls that come from neighborhoods called ‘the Graveyard’ where two out of 12 are graduating from high school. Not on our watch.”
Most of all, Mourning wants Honey Shine to show the girls the possibilities that await them if they stay out of trouble and get an education: “[Women] run companies. We own companies. We influence the world,” Mourning says. “And if our girls see that, what a difference that makes. Self-esteem is a powerful tool. We all make dumb mistakes when our self-esteem is low, and I don’t know anyone immune from that, but I feel like if we build self-esteem in our young girls…it makes the world of difference.”
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